★★★★☆
based on 37916 reviews published
Latest customer reviews
0good service
I contacted the company via email as ... Appalling customer service! I contacted the company via email as the product I received was not what I expected and wanted to see if I could return said item, and I am yet to hear from them, three months later!
The product is as expected. Fast service.
Model conforms to order and delivery time respected
Package arrived on the agreed date in perfect condition. Model corresponds well to the description result att
Excellent service I will recommend in your site everything is perfect
Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.
Easy order, on time delivery and very precise follow-up. Parf
I contacted the company via email as … Appalling customer service! I contacted the company via email as the product I received was not what I expected and wanted to see if I could return said item, and I am yet to hear from them, three months later!
Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.
Very good service
Fast service and absolutely perfect. Prices maybe not super low but still acceptable. Endless choice of items. More than satisfied.
Excellent service and exactly what I … Excellent service and exactly what I was looking for!
Excellent service and exactly what I ... Excellent service and exactly what I was looking for!
Very fast and good follow-up
No problems at all. Relatively fast delivery. Good communication
A little long to receive the order.
The frustration with my Fieseler Storch 285Meter continues. Since I only received the fuselage and no wings. Now they want to send me a package that weighs 32kg. But the whole plane only weighs exactly 81 kg !!! Why the wing weighs 32 kg is inexplicable to me. They put stones in the package. Now they are asking me to pay an additional 100€ to send a 7kg package. I ordered on August 1st and paid correctly. Only the fuselage box was delivered. The wings are still missing today. I have written over 10 e-mails. The plane has cost me 710€ to date. Now another 100€ plus delivery in Switzerland. The excuse of an error in the logistics center is a joke. I will probably have to order the wings from the manufacturer in Vietnam. The color of the wing (yellow) is not available in Switzerland. As of today, 23.10.2017, I still don't have the missing parts in my house. The reply says in a few days ...even after 3 months I still haven't received a wing, tail unit and rudder. Reply to e-mail only excuses because of customs problem Sent from my iPhone
Everything is fine, but the shipping time for a letter of three weeks is relatively long in this day and age.
Fast delivery, correct packaging, all good.
The order was very well executed, except for the cost of postage, which was too high.
Der Frust mit meinem Fieseler Storch 285Meter geht weiter. Da ich ja nur den Rumpf erhalten habve und keine Flügel. Jetzt wollen die mir ein Packet senden Das 32kg wiegt. Der ganze Flieger wiegt aber nur genau 81Kg!! wiso der Flügel 32 kg wiegt ist mir unerklärlich. Da haben die Steine ins Packet gelegt. Nun verlangen sie von mir um ein ca. 7kg Packet zu senden 100€ zusätzlich. Ich habe am 1. August bestellt und korrekt bezahlt. Geliefert wurde nur die fuselage Box. Die Flügel fehlen bis heute. Über 10 E-Mail geschrieben. Der Flieger hat mich bis heute 710€ gekostet. Nun kommen noch 100€ dazu plus Zustellung in der Schweiz. Die Ausrede vom Fehler im Logistik Zentrum ist ein Witz. Die Flügel muss ich wahrscheinlich beim Hersteller in Vietnam bestellen. Die Farbe vom Flügel (gelb) gibt es in der Schweiz nicht. Leider ist immer noch kein Flügel und Leitwerk und Seitensteuer bei mir trotz versprechen eingetroffen. Ich warte schon 4
Excellent business Excellent business. Great inventory!!A++++
I have ordered several times I have ordered several times. Service very good and fast. I am very pleased
Good order for two pots of Humbrol paint. Order conformed, no equivalent from other brands. Fast delivery
Excellent business Excellent business. Great inventory!!! A++++
Everything was perfect except the delivery: Mondial Relay informed me that the relay point I had chosen was no longer available and that I had to choose another one within 24 hours, otherwise they would deliver wherever they pleased. If by chance I hadn't read my e-mails that evening, the package could have been lost (or had to be fetched from a very, very long way away). That's not right, I'm not happy. It's not directly 1001 maquettes' fault, but the choice of Mondial Relay (as the only inexpensive option) still seems to me to be the wrong one.
I have ordered several times I have ordered several times. Service very good and fast. I am very pleased
Was all in order can only recommend THANKS for it with kind regards veronika zwick 🙂
Very pleased with the product & I would … Very pleased with the product & I would use them again!
Very pleased with the product; I would ... Very pleased with the product; I would use them again!
Good value for money and careful delivery. I recommend
Shipping could be faster and in all the information on the status of delivery. Otherwise very good choice in stock continue to expand the g
Nothing to complain about, everything went smoothly.
As usual, fast and efficient
Good experience I have found products that I could not find elsewhere. As the only discordant note is that it considered that for little value of merchandise shipping costs are excessive.
Perfect orders are processed quickly to rzcommander without
Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.
Not correct at all worry about suppliers and have paid for this I am very disappointedÃ
Decals The decals I purchased arrived in a good secure package and was exactly as I ordered. I have not used them yet but upon examination, they appear to be of good quality. My only slight quibble is the amount of time it took to process and dispatch the order. If time is not an issue the this doesn't matter.