4.2/5
★★★★☆
based on 39304 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

I placed my order on 07/01/2018 and it has not yet arrived. I got an email saying it had been processed but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays but I've now tried 5 times and the UK number says its closed and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response and the web chat function on the website does not appear. I've found no way of contacting them all I want is to know what the problem is and when my order will arrive!

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Verified Buyer
purchased on 15/01/2018
2 /5
★★☆☆☆

I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!

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Verified Buyer
purchased on 15/01/2018
Answer from 1001hobbies
Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team
5 /5
★★★★★

Early delivery with all products ordered! Nicke

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Acheteur Vérifié
purchased on 14/01/2018
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2 /5
★★☆☆☆

Receiving a model with only the instructions and decals but without the assembly parts is very disappointing.

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Acheteur Vérifié
purchased on 14/01/2018
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3 /5
★★★☆☆

I order the paints and everything works fine. Then I get an e-mail telling me that one of the paints is missing and they give me a credit note (not a refund!) I get another e-mail, the paint is back in stock and I can recommend it and use my credit note... I recommend it and then, surprise, I'm charged shipping again (7.99€), which is a lot of money for a can of paint (plus I can't find where to use the credit). The next day, I see that they've assembled the 2 orders, but they didn't take away the 2nd shipping charge. But the funniest thing was that I received my parcel without the famous missing paint. no explanation, but the person was very kind and re-sent the order, which I hope will arrive soon. To get it I placed another order and after reading and rereading the pages I finally found it, but I need to improve the system and make sure I find it ju

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Acheteur Vérifié
purchased on 14/01/2018
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5 /5
★★★★★

Very good site and very good price, plus fast delivery.

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Acheteur Vérifié
purchased on 14/01/2018
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4 /5
★★★★☆

EVERYTHING PERFECT

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Comprador Verificado
purchased on 13/01/2018
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5 /5
★★★★★

Nothing to say. I received my order quickly. I have received my paint comman

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Acheteur Vérifié
purchased on 13/01/2018
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5 /5
★★★★★

Everything is in order. The content of the order and the deadline are respected.

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Acheteur Vérifié
purchased on 13/01/2018
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5 /5
★★★★★

Super super super super super.................

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Acheteur Vérifié
purchased on 13/01/2018
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5 /5
★★★★★

Very easy to order the paints everything is well referenced delivery is ra

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Acheteur Vérifié
purchased on 13/01/2018
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5 /5
★★★★★

Ordered, delivered very quickly, very satisfied

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Acheteur Vérifié
purchased on 13/01/2018
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4 /5
★★★★☆

Delivery time too long

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Acheteur Vérifié
purchased on 13/01/2018
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3 /5
★★★☆☆

Product purchased exceeds expectations the only problem is that it arrived a day later than marked but otherwise great.

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Comprador Verificado
purchased on 12/01/2018
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5 /5
★★★★★

Very good return service looking forward to next order

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Acheteur Vérifié
purchased on 12/01/2018
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5 /5
★★★★★

I found what I was looking for and quickly received my order.

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Acheteur Vérifié
purchased on 12/01/2018
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5 /5
★★★★★

Very good, nothing to complain about. Efficac

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Acheteur Vérifié
purchased on 12/01/2018
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5 /5
★★★★★

Very happy with my order.

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Acheteur Vérifié
purchased on 12/01/2018
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5 /5
★★★★★

Everything went really well and quickly, thank you.

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Verifizierter Käufer
purchased on 12/01/2018
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3 /5
★★★☆☆

Non-transparent company ( apparently Dutch company with shipping from Germany with email traffic via France ) relatively long shipping time 10 days. Ordered article was however completely in order.

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Verifizierter Käufer
purchased on 12/01/2018
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5 /5
★★★★★

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Verified Buyer
purchased on 11/01/2018
4 /5
★★★★☆

Very good material delivery time correct I am not on paint easy to install model good finiti

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Acheteur Vérifié
purchased on 11/01/2018
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4 /5
★★★★☆

Arrived in good condition. Sea

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Acheteur Vérifié
purchased on 11/01/2018
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5 /5
★★★★★

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Acheteur Vérifié
purchased on 11/01/2018
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5 /5
★★★★★

Tres large choix super

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Acheteur Vérifié
purchased on 11/01/2018
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5 /5
★★★★★

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Verified Buyer
purchased on 11/01/2018
5 /5
★★★★★

Excellent tracking of orders through to delivery Wide choice of models

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Acheteur Vérifié
purchased on 10/01/2018
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3 /5
★★★☆☆

The tube of glue did not correspond at all to my order...

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Acheteur Vérifié
purchased on 10/01/2018
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5 /5
★★★★★

Fast shipping Seller recommends

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Acheteur Vérifié
purchased on 10/01/2018
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5 /5
★★★★★

The 2 electric circuit cars received are of very good quality. The package is

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Acheteur Vérifié
purchased on 10/01/2018
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5 /5
★★★★★

Super je suis content

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Acheteur Vérifié
purchased on 10/01/2018
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4 /5
★★★★☆

Not very fast for the expedition The lamentable post the parcel to was opened However it did not miss anything paintings does not interest per

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Acheteur Vérifié
purchased on 09/01/2018
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4 /5
★★★★☆

Fast shipping. good order processing. product protection could be improved but my order was not fragile.

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Acheteur Vérifié
purchased on 09/01/2018
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5 /5
★★★★★

Very fast, neat shipping, excellent communication (emails to let you know every step of the way). In short, I'm very satisfied and highly recommend

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Acheteur Vérifié
purchased on 09/01/2018
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5 /5
★★★★★

Thank you again for the very fast delivery...I will soon be recommending military models""trucks or tanks"" scale 135... if you have any special offers or bargains between 20 and 30 euros please send me an email. see you soon!

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Acheteur Vérifié
purchased on 09/01/2018
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5 /5
★★★★★

Quick and easy purchase. Delivery on time. Recomendabl

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Comprador Verificado
purchased on 08/01/2018
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5 /5
★★★★★

Serious sales site fast delivery

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Acheteur Vérifié
purchased on 08/01/2018
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5 /5
★★★★★

TRES BON SITEJE RECOMMANDE

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Acheteur Vérifié
purchased on 08/01/2018
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3 /5
★★★☆☆

Time to improve

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Acheteur Vérifié
purchased on 07/01/2018
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5 /5
★★★★★

Quality models large choice of models and after-sales service to

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Acheteur Vérifié
purchased on 07/01/2018
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