4.2/5
★★★★☆
based on 37912 reviews published

Latest customer reviews

3 /5
★★★☆☆

Availability can be improved: when I ordered an item""in stock"" it was no longer in stock at the time of preparation, which therefore took 4 to 5 days. Otherwise, nothing to say about the information and communication provided to the customer about his order being prepared. The packaging of the parcel was absolutely perfect.

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Acheteur Vérifié
purchased on 21/06/2017
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5 /5
★★★★★

Super fast shipping!! Super fast shipping!!

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Verified Buyer
purchased on 21/06/2017
5 /5
★★★★★

Excellent shop! Excellent shop!

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Verified Buyer
purchased on 21/06/2017
1 /5
★☆☆☆☆

Delivery times far too long.

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Acheteur Vérifié
purchased on 20/06/2017
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5 /5
★★★★★

Excellent items and excellent support! Excellent items and excellent support!

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Acheteur Vérifié
purchased on 20/06/2017
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3 /5
★★★☆☆

I ordered the model but received it 1 day too late for my birthday.

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Acheteur Vérifié
purchased on 20/06/2017
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5 /5
★★★★★

Excellent sales service

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Acheteur Vérifié
purchased on 20/06/2017
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4 /5
★★★★☆

Satisfactory transaction but shipping a bit long! With a little more speed it will be perfect.

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Acheteur Vérifié
purchased on 20/06/2017
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1 /5
★☆☆☆☆

Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.

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Acheteur Vérifié
purchased on 20/06/2017
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Answer from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
1 /5
★☆☆☆☆

Utterly ridiculous experience Utterly ridiculous experience. Order was placed over 6 weeks ago. I was in contact with customer service and twice told item was shipped, That was 4 weeks ago. I have since tried to contact customer service 4 additional times (2 by phone and 2 by email). I have been unable to get a return phone call or email.

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Verified Buyer
purchased on 20/06/2017
Answer from 1001hobbies
Dear customer, Apparently the shipment was lost. Should we send a new copy of the item to you or would you like a refund of your order? We apologize for the inconvenience. Best regards, The 1001modelkits team
5 /5
★★★★★

Excellent items and excellent support! Excellent items and excellent support!

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Verified Buyer
purchased on 20/06/2017
5 /5
★★★★★

Delighted with the treatment and speed of delivery.

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Acquirente Verificato
purchased on 19/06/2017
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5 /5
★★★★★

Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.

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Acheteur Vérifié
purchased on 19/06/2017
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4 /5
★★★★☆

Order received almost on time (give or take a day) But it never goes fast enough when you're waiting for""joujoux"" :o) Quality items at very competitive prices! The only downside was that I completed my order with a jeep at -40%, which I then found on another site at almost the same price.

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Acheteur Vérifié
purchased on 19/06/2017
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5 /5
★★★★★

Excellent service Excellent service

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Acheteur Vérifié
purchased on 19/06/2017
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5 /5
★★★★★

After validating my order on the website, I received information by email at each stage of preparation and delivery. The products received conform to the c

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Acheteur Vérifié
purchased on 19/06/2017
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5 /5
★★★★★

Thanks for the kit Thanks for the kit. Great to deal with.

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Acheteur Vérifié
purchased on 19/06/2017
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5 /5
★★★★★

Speed and quality of shipment

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Acheteur Vérifié
purchased on 19/06/2017
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5 /5
★★★★★

-

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Acheteur Vérifié
purchased on 19/06/2017
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4 /5
★★★★☆

Well-packaged, fairly fast delivery, but not lightning fast. Very fair price (model + shipping

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Acheteur Vérifié
purchased on 19/06/2017
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4 /5
★★★★☆

Nothing to report

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Acheteur Vérifié
purchased on 19/06/2017
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1 /5
★☆☆☆☆

SLOW SERVICE I still haven't received my order which was placed on June 3rd.

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Acheteur Vérifié
purchased on 19/06/2017
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Answer from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
5 /5
★★★★★

Got exactly what I expected Got exactly what I expected, correct order, delivered before time stated, no hassle, couldn't want more.

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Verified Buyer
purchased on 19/06/2017
1 /5
★☆☆☆☆

SLOW SERVICE I still haven't received my order which was placed on June 3rd.

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Verified Buyer
purchased on 19/06/2017
Answer from 1001hobbies
Dear customer, Your order was sent on the 6th of June, apparently it was lost during shipping. We will prepare a new order to send the product again tomorrow. We apologize for the inconvenience. Best regards, The 1001modelkits team
5 /5
★★★★★

Thanks for the kit Thanks for the kit. Great to deal with.

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Verified Buyer
purchased on 19/06/2017
5 /5
★★★★★

Excellent service Excellent service

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Verified Buyer
purchased on 19/06/2017
5 /5
★★★★★

A wide range of models and accessories to help you achieve your make-up goals.

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Acheteur Vérifié
purchased on 17/06/2017
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5 /5
★★★★★

No complaints... Service without reproach.

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Acheteur Vérifié
purchased on 16/06/2017
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1 /5
★☆☆☆☆

Unreliable and irritating seller. Purchase made a month ago responds with dropper with communications that only serve to stall. At the last request for information repeated twice to get an e-mail in response they wrote to me: ""We have contacted our logistician. We will let you know."". It's been a week and I still don't know anything. By now I am convincing myself that I threw my money away. The delivery address in my order and in their order confirmation is correct and corresponds to a company where there is always someone ready to receive.

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Acquirente Verificato
purchased on 15/06/2017
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5 /5
★★★★★

Apart from a small problem with the first order, the problem was solved very quickly with the second order, but the delivery time was ultra-fast, exellent! conti

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Acheteur Vérifié
purchased on 15/06/2017
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1 /5
★☆☆☆☆

A C H T U N G A C H T U N G FRAUD SUSPECTED The goods were ordered and paid for on May 19. No goods to date (June 14) and no response from customer service since June 9. This smells like FRAUD - whoever orders here should have the money left and order the goods elsewhere! Can only say: FINGER WEG !

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Verifizierter Käufer
purchased on 14/06/2017
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4 /5
★★★★☆

We need more information about out-of-stock products. So that we can order more quickly. Because restocking within a month is still too vague.

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Acheteur Vérifié
purchased on 14/06/2017
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3 /5
★★★☆☆

Very long delivery...discount code impossible to use

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Acheteur Vérifié
purchased on 14/06/2017
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5 /5
★★★★★

Material compliant and in very good condition. Delivery on time. I recommend viv

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Acheteur Vérifié
purchased on 14/06/2017
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5 /5
★★★★★

A wide range of products delivered on time

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Acheteur Vérifié
purchased on 14/06/2017
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3 /5
★★★☆☆

Well-protected order, but the delivery time can be improved. In my case 7 jou

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Acheteur Vérifié
purchased on 13/06/2017
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5 /5
★★★★★

Super site je recommande.

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Acheteur Vérifié
purchased on 13/06/2017
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5 /5
★★★★★

BEST SHOP IN EUROPE. Couldn't have been smoother, best shop in Europe.

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Acheteur Vérifié
purchased on 13/06/2017
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5 /5
★★★★★

Quality service on time me

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Acheteur Vérifié
purchased on 13/06/2017
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3 /5
★★★☆☆

Poor experince ! Too Took a long time to get product and when it got here I was very disappointed Figures were too small and broken in package!

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Acheteur Vérifié
purchased on 13/06/2017
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Answer from 1001hobbies
Dear customer, Please send us some pictures of the broken product so we can help you solve the issue: [email protected] Best regards, The 1001modelkits team