/5
★★★★☆
based on 36882 reviews published
★★★★☆
based on 36882 reviews published
Latest customer reviews
5
/5
★★★★★
Super fast shipping and great tracking
Acheteur Vérifié
purchased on 03/02/2020
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2
/5
★★☆☆☆
Delivery error. The item I wanted was not available. I was reimbursed but had to insist for an explanation. I didn't get any clear information on the use of the other product I received and was told to keep (a spray but for what exactly).
Acheteur Vérifié
purchased on 03/02/2020
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3
/5
★★★☆☆
Bonjourje vous avez mis une note moyenne suite à un problème de teinte qui n'est peu peut-être pas votre faute.en effet j'avais commandé entre autres un noir mate de la marque humbrol bien estempillé matt33 sur le pot.mais c'était en fait un noir brillant.cordial
Acheteur Vérifié
purchased on 03/02/2020
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5
/5
★★★★★
My model arrived promptly at a timely... My model arrived promptly at a timely fashion.
Acheteur Vérifié
purchased on 03/02/2020
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4
/5
★★★★☆
Nice offer, fast delivery. In short, nothing to complain about. Super
Acheteur Vérifié
purchased on 03/02/2020
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5
/5
★★★★★
Nothing negative to say
Acheteur Vérifié
purchased on 03/02/2020
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4
/5
★★★★☆
Good delivery service and arrived on time
Acheteur Vérifié
purchased on 02/02/2020
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1
/5
★☆☆☆☆
Items always as described. Great communication and fast shipping for a overseas company. I'm alway satisfied with this company.
Verified Buyer
purchased on 02/02/2020
5
/5
★★★★★
Spot on company. No troubles at all.
Verified Buyer
purchased on 02/02/2020
5
/5
★★★★★
Fast shipping. very quick response to questions in the suppurt center!!!
Verifizierter Käufer
purchased on 02/02/2020
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5
/5
★★★★★
Items always as described Items always as described. Great communication and fast shipping for a overseas company. I'm alway satisfied with this company.
Verified Buyer
purchased on 02/02/2020
5
/5
★★★★★
Perfect, fast shipping and careful packaging. Quality construction items that will provide you with great moments with your family or on your own. Highly recommend
Acheteur Vérifié
purchased on 02/02/2020
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5
/5
★★★★★
Items always as described Items always as described. Great communication and fast shipping for an overseas company. I'm alway satisfied with this company.
Acheteur Vérifié
purchased on 02/02/2020
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5
/5
★★★★★
Very good site i recommend
Acheteur Vérifié
purchased on 01/02/2020
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1
/5
★☆☆☆☆
Shop somewhere else, they're terrible. Horrible customer service. I paid for an order with expedited shipping for items they had listed as in stock. After two weeks of no order updates or delivery, I sent an email. They told me that the in-stock items I paid for had to be ordered from elsewhere and would be arriving in another week or so. I asked for a refund for the expedited shipping. I had to contact them again for them to notify me that my package had been shipped. Still no refund for shipping difference. This company sucks. Customer service is atrocious. They don't care about their customers. Avoid them at all costs.
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
Well packaged, short lead times and plenty of sea choice
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
Great customer service Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US, you will not be disappointed. I will certainly order from them again.
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
Horrible customer service. I paid for an order with expedited shipping for items they had listed as in stock. After two weeks of no order updates or delivery I sent an email. They told me that the in-stock items I paid for had to be ordered from elsewhere and would be arriving in another week or so. I asked for a refund for the expedited shipping. I had to contact them again for them to notify me that my package had been shipped. Still no refund for shipping difference. This company sucks. Customer service is atrocious. They don�t care about their customers. Avoid them at all costs.
Verified Buyer
purchased on 01/02/2020
1
/5
★☆☆☆☆
Accidentally created an order Accidentally created an order, tried calling, no response on either USA number. Sent an email, got a very professional reply saying that they would cancel the order and I would get a refund within 14 days. Sure, sounds great. Except that I got a notification from the delivery company saying that my package is still arriving, and 1001 Model Kits has not responded since regarding the package or refund status. The package is now waiting at the delivery company's office and I have yet to hear back from them. BTW, their website changed the price from $20 on like 4 payment screens, to $140 on the very last payment screen, for a $14 item (that weighs about 1oz). (it seriously says $125 charged for shipping on the email I received). I'm assuming it's a software bug and they dont intentionally swindle people... but the fact that they shipped my item, despite telling me they would cancel my order within 24 hours of placing the order makes me think that they're running a scam. At the very least, it doesn't feel like their customer service works very hard to make things right.
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US you will not be disappointed. I will certainly order from them again.
Verified Buyer
purchased on 01/02/2020
5
/5
★★★★★
Fast shipping quality of my paintings ordered price very correct perfect packaging ... in short nothing to complain! for my first order at 1001 MAQUETTES I am very satisfied and will remain c
Acheteur Vérifié
purchased on 01/02/2020
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2
/5
★★☆☆☆
Accidentally created an order tried calling no response on either USA number. Sent an email got a very professional reply saying that they would cancel the order and I would get a refund within 14 days. Sure sounds great. Except that I got a notification from the delivery company saying that my package is still arriving and 1001 Model Kits has not responded since regarding the package or refund status. The package is now waiting at the delivery company's office and I have yet to hear back from them. BTW their website changed the price from $20 on like 4 payment screens to $140 on the very last payment screen for a $14 item (that weighs about 1oz). (it seriously says $125 charged for shipping on the email I received). I'm assuming it's a software bug and they dont intentionally swindle people... but the fact that they shipped my item despite telling me they would cancel my order within 24 hours of placing the order makes me think that they're running a scam. At the very least it doesn't feel like their customer service works very hard to make things right.
Verified Buyer
purchased on 01/02/2020
5
/5
★★★★★
A little expensive but never a problem ordering or payingcontinue thank you.Mr Richard
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
I am very satisfied at the beginning a little dubious my first order well the second cool the third without any doubt work neat and especially the delivery super frankly you deserve 10 stars I wish you a huge success and believe me I will recommend your et
Acheteur Vérifié
purchased on 01/02/2020
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5
/5
★★★★★
Fast delivery, good price on items, all together a great shopping experience, will use again in future. Recommend.
Verified Buyer
purchased on 01/02/2020
1
/5
★☆☆☆☆
Shop somewhere else, they’re terrible. Horrible customer service. I paid for an order with expedited shipping for items they had listed as in stock. After two weeks of no order updates or delivery, I sent an email. They told me that the in-stock items I paid for had to be ordered from elsewhere and would be arriving in another week or so. I asked for a refund for the expedited shipping. I had to contact them again for them to notify me that my package had been shipped. Still no refund for shipping difference. This company sucks. Customer service is atrocious. They don’t care about their customers. Avoid them at all costs.
Verified Buyer
purchased on 01/02/2020
5
/5
★★★★★
Great customer service Great customer service. Ordered from the US during the Christmas holidays. Decals arrived in very durable packaging to prevent damage. Email response was prompt and positive. If you are ordering from the US, you will not be disappointed. I will certainly order from them again.
Verified Buyer
purchased on 01/02/2020
1
/5
★☆☆☆☆
Accidentally created an order Accidentally created an order, tried calling, no response on either USA number. Sent an email, got a very professional reply saying that they would cancel the order and I would get a refund within 14 days. Sure, sounds great. Except that I got a notification from the delivery company saying that my package is still arriving, and 1001 Model Kits has not responded since regarding the package or refund status. The package is now waiting at the delivery company's office and I have yet to hear back from them. BTW, their website changed the price from $20 on like 4 payment screens, to $140 on the very last payment screen, for a $14 item (that weighs about 1oz). (it seriously says $125 charged for shipping on the email I received). I'm assuming it's a software bug and they dont intentionally swindle people... but the fact that they shipped my item, despite telling me they would cancel my order within 24 hours of placing the order makes me think that they're running a scam. At the very least, it doesn't feel like their customer service works very hard to make things right.
Verified Buyer
purchased on 01/02/2020
5
/5
★★★★★
Very good service thank you again
Acheteur Vérifié
purchased on 31/01/2020
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4
/5
★★★★☆
Delivery time sometimes a bit long because product not really in stock
Acheteur Vérifié
purchased on 31/01/2020
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