4.2/5
★★★★☆
based on 37911 reviews published

Latest customer reviews

5 /5
★★★★★

Amazing FAST DELIVERY. GREAT ITEM

User icon
Verified Buyer
purchased on 15/03/2017
1 /5
★☆☆☆☆

Does not respect promised delivery times says anything about product availability loses packages. Defects noted twice the first time had to refund me after 15 days of waiting for the order in fact unavailable

User icon
Acheteur Vérifié
purchased on 15/03/2017
Translated review
5 /5
★★★★★

Nothing to say except that you can find everything you need on this site and shipping is very fast. Thank you and see you soon

User icon
Acheteur Vérifié
purchased on 15/03/2017
Translated review
5 /5
★★★★★

Order arrived on time as expected product faithful to the site happy with my acha

User icon
Acheteur Vérifié
purchased on 15/03/2017
Translated review
5 /5
★★★★★

Great product range, some of which is not readily available from UK sellers. Fast dispatch and well packaged.

User icon
Verified Buyer
purchased on 14/03/2017
3 /5
★★★☆☆

Ordered on 26.2. and paid via PayPal arrived on 14.3. so more than 14 days delivery time goods ok what can you say about 7 pots of Humbrol colors. On the product page it says ""Goods in stock ready for shipment in 24 hours "" Sorry but that's not how it works.

User icon
Verifizierter Käufer
purchased on 14/03/2017
Translated review
4 /5
★★★★☆

Current paints were missing. (Matt black). Otherwise impeccable service.

User icon
Acheteur Vérifié
purchased on 14/03/2017
Translated review
4 /5
★★★★☆

Quick order to see for loyalty vouchers?

User icon
Acheteur Vérifié
purchased on 14/03/2017
Translated review
4 /5
★★★★☆

Good value for money but delivery times not respected

User icon
Acheteur Vérifié
purchased on 14/03/2017
Translated review
5 /5
★★★★★

Great product range, some of which is not readily available from UK sellers. Fast dispatch and well packaged.

User icon
Acheteur Vérifié
purchased on 14/03/2017
Translated review
5 /5
★★★★★

Fast deliveryconform productnothing to complain about. Everything is perfectI recommend this site

User icon
Acheteur Vérifié
purchased on 14/03/2017
Translated review
1 /5
★☆☆☆☆

For a month and a half now, I've been promised a refund because the items I ordered were not in stock. The company has already been reported to the Paris DDPP for similar problems. Who should I contact? Who's calling the shots in this company? Who is capable of making a simple transfer to an account that has been given over and over again? What is to be done with the word given by members of the company? Shouldn't non-repayment of the sum paid be considered theft? WHO IS GOING TO TAKE RESPONSIBILITY AND MAKE THIS TRANSFER AS IT SHOULD BE MADE? Company not serial""Hello I'm following up this matter with my manager today. Unfortunately, I don't handle refunds directly. I will keep you informed. Yours faithfully ...And 4 more days to go!

User icon
Acheteur Vérifié
purchased on 13/03/2017
Translated review
5 /5
★★★★★

Excellent service who made every effort to inform me as soon as they received the product, which was out of stock, and called me back when I was desperate to get the items ordered.

User icon
Acheteur Vérifié
purchased on 13/03/2017
Translated review
5 /5
★★★★★

Lots of color choices. Good lead times

User icon
Acheteur Vérifié
purchased on 13/03/2017
Translated review
1 /5
★☆☆☆☆

For my part I am very disappointed with 1001 Maquettes the delivery time is too long.the chosen products are not always available.order placed on 210217 we are on 130317 still NOTHING.I even thought for a long time that it was a fraudulent site.I strongly advise against it.

User icon
Acheteur Vérifié
purchased on 13/03/2017
Translated review
5 /5
★★★★★

No problem, easy to order, on time, perfect.

User icon
Acheteur Vérifié
purchased on 13/03/2017
Translated review
1 /5
★☆☆☆☆

Rubbish 14 days and no information as to where parcel is!

User icon
Verified Buyer
purchased on 12/03/2017
Answer from 1001hobbies
Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits
1 /5
★☆☆☆☆

Rubbish 14 days and no information as to where parcel is!

User icon
Acheteur Vérifié
purchased on 12/03/2017
Translated review
Answer from 1001hobbies
Dear customer, Your order was sent on the 28/02/17, the day after you placed your order, and delivered on the 13/03/16. We apologize for the delay which is due to an error of the shipper Hermes. Best regards, Customer service 1001modelkits
5 /5
★★★★★

Fast shipping and good packaging. Great product (tamyia clear red)

User icon
Acheteur Vérifié
purchased on 12/03/2017
Translated review
3 /5
★★★☆☆

Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome 🙂 On the phone, nothing to change: friendly and good advice. I'm staying

User icon
Acheteur Vérifié
purchased on 12/03/2017
Translated review
5 /5
★★★★★

The service is good and fast. The assortment is wide.

User icon
Acquirente Verificato
purchased on 11/03/2017
Translated review
5 /5
★★★★★

Fast shipping wide choice of paints

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
4 /5
★★★★☆

The package is properly protected. The delivery time is respected. I recommend this company for purchases.

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
5 /5
★★★★★

Fast and serious very good

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
5 /5
★★★★★

Easy-to-view catalog and wide selection of markers

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
4 /5
★★★★☆

Good site with many articles and well organized.

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
4 /5
★★★★☆

Good service

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
5 /5
★★★★★

Hello Excellent model small price careful packaging great choice do not hesitate pa

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
5 /5
★★★★★

Fast and conform shipping very good

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
5 /5
★★★★★

Fast and furious

User icon
Acheteur Vérifié
purchased on 11/03/2017
Translated review
3 /5
★★★☆☆

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

User icon
Verified Buyer
purchased on 10/03/2017
Answer from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
3 /5
★★★☆☆

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

User icon
Acheteur Vérifié
purchased on 10/03/2017
Translated review
Answer from 1001hobbies
Dear customer, The plane's dimensions are indicated in its description on our website. If you believe there is a mistake, please send us some pictures of the product you received by email at [email protected] Best regards, The 1001modelkits team
5 /5
★★★★★

Delivered faster than expected... what more could you ask for?

User icon
Acheteur Vérifié
purchased on 10/03/2017
Translated review
4 /5
★★★★☆

Box a little crushed in the packaging but fortunately no damage on opening delay

User icon
Acheteur Vérifié
purchased on 10/03/2017
Translated review
5 /5
★★★★★

Very happy with the product ordered - prompt delivery

User icon
Acheteur Vérifié
purchased on 10/03/2017
Translated review
3 /5
★★★☆☆

Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many

User icon
Acheteur Vérifié
purchased on 09/03/2017
Translated review
4 /5
★★★★☆

Many choices . fast shipping

User icon
Acheteur Vérifié
purchased on 09/03/2017
Translated review
5 /5
★★★★★

I have never received the Metal primers that I ordered. Have not received my order. Ed Mautner

User icon
Acheteur Vérifié
purchased on 09/03/2017
Translated review
4 /5
★★★★☆

I am very dissatisfied. For a payment on 19.02 and a parcel announced on my account as dispatched on 28.02 (it's not those 8 days that I have a problem with) on 09.03 I still have nothing, not even a tracking number. I've had no reply to my two e-mails. Finally this morning I reach ""customer service"" through the chat which tells me that they will ""investigate"" and send me an e-mail but still nothing. Delivery times are not respected at all and they don't seem to care. In the meantime, my son's birthday went well. And to think I was planning other orders. Very dissatisfied. Update on 22.03.20""1001 Maquette"" sent me another order (the first was""lost"") with a commercial gesture: a few more colors. This second order reached me very quickly (yesterday) and the contents are in order. So I've raised my rating from 2 stars to 4 stars. Conclusion: I'm going to try an order again in the next few weeks and months, hoping it goes well from the start.

User icon
Acheteur Vérifié
purchased on 09/03/2017
Translated review
4 /5
★★★★☆

Very satisfied with the quality of the product and the speed of delivery.

User icon
Acheteur Vérifié
purchased on 09/03/2017
Translated review