Reviews 1001hobbies

Delivery The delivery time for just a few model paints was terrible. I could have built the whole model in the time I have waited for the correct paints and after three weeks one still has to be delivered. I am sure I'm not the only one who has waited more than three weeks for delivery which is not acceptable in today's market.

Last 12122016 day I placed an order that was charged to my account on 14122016 not receiving the product and not having information on the status of the order I made several calls in which I got an answering machine indicating to send an email which I did after three emails sent to which no one has responded the days 06012017 13012017 and 24012017 I find that to date 01022017 no one has contacted me to tell me the status of the order or responded to my request for a refund of the amount paid. It is clear that I will not buy from them again and that I will recommend that no one should buy from them.

Package conforms to order even if delivery was delayed

Parcel after a month with 4 missing products yet cashed! the credit does not even cover these 4 products that we paid and we need to recommend no news of my emails for 3 weeks incompetent and unacceptable

The parcel arrived on time and was well packaged One small complaint: the shipping policy is not clear, in any case I did not fully understand it.

Goods received from France after approx. 1 week. Unfortunately, it was not clear anywhere that it came from abroad. In addition, there was also a wrong article that was even cheaper than the one I ordered. I received no reply to 3 emails, but the other items I ordered were OK.

Reference error on delivery but quick refund for lack of similar product

The shipment corresponds well to what I ordered (decals and photo etchings) in a correct time all in a well protected envelope . salu

Perfect! All OK.

My son's boat broke down excellent handling of the matter quick and efficient resolution

Lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.

I haven't received my order # 95808, bought on 1/14/2017 Ordered through PayPals on 1/14/2017. 1001 stated that it was shipped on 1/20/2017. I haven't as yet received my order. When contacting them on the 617.849.9224 phone number, the message after ringing about 10 times, is not in English, so this number is useless to me. The price of the order was $15 plus change. When I ordered this through their website, the price changed in front of me to $23 plus change. Very sneaky. I will NOT use this company again! When issuing a grievance through PayPal, 1001 states it has been shipped.

Lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.

Good and fast

Perfect, it's all in the title

Highly recommended!

Respect of the order clear information on the different steps of the order follow-up

Photo did not correspond at all to the article received. I replied to the first emails confirming that the photo did not conform and that they did not have the article. The beginning of an arrangement seemed to be made, then radio silence. I will not recommend this site. Not even worth a

Wide selection. Easy ordering. Fast delivery. It was perfect

Exelent performance!

Product available.at an attractive price.well packed.I recommend this great site! For my part it's the 4th time I've ordered and I've never been disappointed!

No delivery, no reply to the 2 emails sent, parcel number indicated unknown to the Post Office, no explanations, NOTHING. I will not repeat the experience and reserve the right to give my opinion on the appropriate forums.

I chose this model because it was suitable for beginners but too difficult for my 11-year-old son.

I haven't received my order # 95808, bought on 1/14/2017 Ordered through PayPals on 1/14/2017. 1001 stated that it was shipped on 1/20/2017. I haven't as yet received my order. When contacting them on the 617.849.9224 phone number, the message after ringing about 10 times, is not in English, so this number is useless to me. The price of the order was $15 plus change. When I ordered this through their website, the price changed in front of me to $23 plus change. Very sneaky. I will NOT use this company again! When issuing a grievance through PayPal, 1001 states it has been shipped.

I was able to find a piece I've been looking for for 5 years!

First order at 1001 maquettes prestation sérieus

Fast delivery, very satisfying and simple purchase with good follow-up.

Package received on time with no problems. Site to consider for a future purchase.

A small problem with the shipment increased the delivery time, but 1001 maquettes was very attentive, understanding and responsive. In the end, delivery enabled me to give my gift on time. In short, completely satisfied.

Great company Very good to deal with, order came within their estimated time

Very Fast corresponds to my comman

Great company Very good to deal with, order came within their estimated time

Too bad no feedback on the messages left on the site.

Items match description fast delivery. ****

Fast, accurate delivery

To be recommended

Very very bi

All the jars of model paint had a very sticky barcode label, so all the jars remained sticky.

I recommend this sitedelivery in time careful packagingI would certainly buy other products.merci continue to stay in this dynamic.

Hello, I'm just going to transcribe the messages I sent via the order history screen. Messages that have remained unanswered to date. A Colissimo order supposed to arrive within 5 working days (payment on 401) and shipped 9 days later (on 1301) and received 14 days later (on 1801).... Of course no sign of life no answers no considerations.... Hoping to be heard here.... Maxime F 11012017 14:29:04 Hello. Will I have a chance to receive my order before next week? Cordialement. Maxime F 11012017 14:34:05 We have exceeded the 5 working days.... I should have chosen a relay delivery... It would have cost me less... Do you need a week to process an order of 2 brushes? Are you serious? Maxime F 13012017 14:04:59 Please don't answer .... Your customers love you? I wonder how they do it!!!!! Please communicate! Why is my order processed 11 days after payment???? Do you have an answer for me? Should I take the necessary steps to be reimbursed? Maxime F 18012017 21:21:15 Well goodbye eh.... You're making a mockery of the world here. I don't know if you're in the hobby personally but I doubt it.... Firstly, my parcel was dispatched 11 days after payment. So you propose colissimo for faster delivery? In this case why such a long wait and above all without any commercial gesture or even a simple answer to the messages I sent you to clarify the situation? I'm not a bad customer, but I hate being taken for a ride... Clearly I would have appreciated more transparent communication.... Anyway, I waited... But when I received the parcel, I was completely appalled to find my Napoleon Corporal brush (1399e after all!) wandering around in the parcel without even a protection on the tip!!!! I've never seen anything like it....tte magnificent cardboard figurine François 1er as a gift, which I promptly threw in the garbage can! You are anything but professional and I can guarantee you very bad publicity in the future.... I will never order anything from your site again. You're the worst hobby traders I've ever come across on the web... I'm really very unhappy