/5
★★★★☆
based on 36882 reviews published
★★★★☆
based on 36882 reviews published
Latest customer reviews
5
/5
★★★★★
Quick accurate the product matched what was stated with a competitive price
Acquirente Verificato
purchased on 19/12/2019
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5
/5
★★★★★
Courteous company and quick in shipping
Acquirente Verificato
purchased on 19/12/2019
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5
/5
★★★★★
Everything perfect as I expected and if there was a delay they were informing me at all times the reason.In my case one of the products requested nor had it and Elis in turn were also waiting to send it to me. Good service
Comprador Verificado
purchased on 19/12/2019
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4
/5
★★★★☆
All correct and good follow-up service. Although it took a little while.
Comprador Verificado
purchased on 19/12/2019
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1
/5
★☆☆☆☆
I'm still fighting for a refund for a package that wasn't delivered. Staff have been inconsistent with their ""solutions"". I have had to chase this all the way, nobody has ever bothered to update me without me chasing them. Their ""live"" chat which is supposed to be available Monday to Friday in business hours is normally unavailable Can not recommend them Now I've received an entirely useless reply that I can't have my refund until they've finished their investigation. Hermes tracking for the past 18 days has remained static as order received - it's obvious that the goods are missing - but I don't get my money back to buy replacement Christmas gifts - terrible service Adding insult to injury I've had an email asking me to review the items I've never received
Verified Buyer
purchased on 19/12/2019
5
/5
★★★★★
Na eniger vertraging vanwege stakingen... Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.
Acheteur Vérifié
purchased on 18/12/2019
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2
/5
★★☆☆☆
Rampzalig! Al een bestelling gedaan eind november. Deze zou binnen 5 werkdagen geleverd worden. Vorige week dan gebeld na heel veel keren te moeten bellen ben ik dan toch eindelijk binnen geraakt. Zeggen ze dat mijn bestelling deze week tussen maandag en woensdag met de post geleverd wordt. De post is zojuist geweest en nog steeds zat het pakket er niet bij ook al heeft een Engelstalige man me verzekerd dat woensdag de bestelling er zeker zou zijn. Ik heb vandaag al meerdere malen proberen te bellen maar er neemt nooit iemand op! Deze leverancier is niet betrouwbaar! Jammer dat ik al betaald heb. Ik hoop alsnog voor vrijdag mijn pakket te hebben!
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
Received the package on time and in good condition model meets my expectations
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
Tres bon cite et reponses rapides a mes questions cordialement bernard
Acheteur Vérifié
purchased on 18/12/2019
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5
/5
★★★★★
Very good service
Geverifieerde Koper
purchased on 18/12/2019
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5
/5
★★★★★
Na eniger vertraging vanwege stakingen… Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.
Verified Buyer
purchased on 18/12/2019
2
/5
★★☆☆☆
Rampzalig! Al een bestelling gedaan eind november. Deze zou binnen 5 werkdagen geleverd worden. Vorige week dan gebeld na heel veel keren te moeten bellen ben ik dan toch eindelijk binnen geraakt. Zeggen ze dat mijn bestelling deze week tussen maandag en woensdag met de post geleverd wordt. De post is zojuist geweest en nog steeds zat het pakket er niet bij ook al heeft een Engelstalige man me verzekerd dat woensdag de bestelling er zeker zou zijn. Ik heb vandaag al meerdere malen proberen te bellen maar er neemt nooit iemand op! Deze leverancier is niet betrouwbaar! Jammer dat ik al betaald heb. Ik hoop alsnog voor vrijdag mijn pakket te hebben!
Verified Buyer
purchased on 18/12/2019
1
/5
★☆☆☆☆
Al een bestelling gedaan eind november. Deze zou binnen 5 werkdagen geleverd worden. Vorige week dan gebeld na heel veel keren te moeten bellen ben ik dan toch eindelijk binnen geraakt. Zeggen ze dat mijn bestelling deze week tussen maandag en woensdag met de post geleverd wordt. De post is zojuist geweest en nog steeds zat het pakket er niet bij ook al heeft een Engelstalige man me verzekerd dat woensdag de bestelling er zeker zou zijn. Ik heb vandaag al meerdere malen proberen te bellen maar er neemt nooit iemand op! Deze leverancier is niet betrouwbaar! Jammer dat ik al betaald heb. Ik hoop alsnog voor vrijdag mijn pakket te hebben!
Verified Buyer
purchased on 18/12/2019
2
/5
★★☆☆☆
Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.
Verified Buyer
purchased on 18/12/2019
4
/5
★★★★☆
Good products and great choice
Acheteur Vérifié
purchased on 17/12/2019
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4
/5
★★★★☆
Fast shipping
Acheteur Vérifié
purchased on 17/12/2019
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1
/5
★☆☆☆☆
Paid by colissimo... delivered 10 days later and not to the right address so still not my co
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Fast delivery. Perfect thanks
Acheteur Vérifié
purchased on 17/12/2019
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4
/5
★★★★☆
On-time delivery
Acheteur Vérifié
purchased on 17/12/2019
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3
/5
★★★☆☆
I did not receive the promised poster because of the wait.
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Enormous choice and we can only value the site
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Well received complete by cons not the choice of relay less than 8 terminals while I have one in the village for 5 years!
Acheteur Vérifié
purchased on 17/12/2019
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1
/5
★☆☆☆☆
I was wrongly annoyed when I didn't receive my order for an airplane model that was in stock. I have just received the model and am very pleased with it. However, the delivery was slow, probably because the package had to be delivered to Belgium. I will order again without hesitation in case of need. Best regards
Acheteur Vérifié
purchased on 17/12/2019
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4
/5
★★★★☆
Sérieux rien a redir
Acheteur Vérifié
purchased on 17/12/2019
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5
/5
★★★★★
Product arrived on time excellent packaging expectations met.
Acquirente Verificato
purchased on 17/12/2019
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5
/5
★★★★★
Excellent information and timeliness in order fulfillment
Acquirente Verificato
purchased on 17/12/2019
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1
/5
★☆☆☆☆
Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
Acheteur Vérifié
purchased on 17/12/2019
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Answer from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
5
/5
★★★★★
Fast and reliable processing. Goodwill when exchanging.
Verifizierter Käufer
purchased on 17/12/2019
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1
/5
★☆☆☆☆
Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
Verified Buyer
purchased on 17/12/2019
Answer from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
5
/5
★★★★★
I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
Verified Buyer
purchased on 17/12/2019