/5
★★★★☆
based on 37387 reviews published
★★★★☆
based on 37387 reviews published
Latest customer reviews
3
/5
★★★☆☆
My products were delivered but poorly packaged breakage and a scale error in a product and waiting for my next order still no news after having it a s
Acheteur Vérifié
purchased on 26/01/2020
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5
/5
★★★★★
Responded adequately to notification of order not received After a few days, still received
Geverifieerde Koper
purchased on 26/01/2020
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5
/5
★★★★★
Everything was perfect: order, collection, shipping information, delivery time, packaging and the model was fantastic! Thank you very much
Comprador Verificado
purchased on 26/01/2020
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5
/5
★★★★★
I did not know this web but I was looking for a sail-ship wooden model to be built up by my nephew who has received it as a gift. It was sent on time in perfect order and even wrapped up in gift paper. 10 on ten for 1001maquetas.com.
Comprador Verificado
purchased on 26/01/2020
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4
/5
★★★★☆
I feel that a lot of time passed between my purchase and the item being posted without a plausible reason (the item was to big??) Once it was ""in the post"" normal service was resumed.
Verified Buyer
purchased on 26/01/2020
5
/5
★★★★★
Very efficient service from order to delivery
Acheteur Vérifié
purchased on 25/01/2020
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5
/5
★★★★★
Received on time packaging nickel!!! I recommend 1001 hobby! Serious store that respects its commitments !!!! ????????Thanks to you, the 1001 ho team.
Acheteur Vérifié
purchased on 25/01/2020
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5
/5
★★★★★
Goods conformed reasonable delay no problem
Acheteur Vérifié
purchased on 25/01/2020
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5
/5
★★★★★
Perfect and fast... Excellent product. I recommend
Acheteur Vérifié
purchased on 25/01/2020
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5
/5
★★★★★
Very good service included
Acheteur Vérifié
purchased on 25/01/2020
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4
/5
★★★★☆
On this occasion it was very correct, fast and efficient.
Comprador Verificado
purchased on 25/01/2020
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1
/5
★☆☆☆☆
I paid 65� for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
Verified Buyer
purchased on 24/01/2020
2
/5
★★☆☆☆
Zero satisfaction I found an interpreter to be able to understand what was being ordered but nothing at the end after a long wait the product arrives but it is not what was requested I don't think I will place more orders
Acquirente Verificato
purchased on 24/01/2020
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4
/5
★★★★☆
Everything went off without a hitch
Acheteur Vérifié
purchased on 24/01/2020
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5
/5
★★★★★
Wide choice, very good service. In particular almost all Humbrol lacquers but badly classified and shades badly translated light bé
Acheteur Vérifié
purchased on 24/01/2020
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2
/5
★★☆☆☆
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
Acheteur Vérifié
purchased on 24/01/2020
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Answer from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
5
/5
★★★★★
Everything is perfect as always thank you
Acheteur Vérifié
purchased on 24/01/2020
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4
/5
★★★★☆
15 days for delivery but very nice brand
Acheteur Vérifié
purchased on 24/01/2020
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5
/5
★★★★★
Superb nothing to say
Acheteur Vérifié
purchased on 24/01/2020
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2
/5
★★☆☆☆
The advert talks about fast delivery and advisers at your service... Ordered on the 10th, received on the 24th, is this a fast delivery? Called N""conseillers"" to ask for a quote (compressor material etc...) I was told to send an email. Email sent on the 13th, no reply to date. Is this advice? Advertising is good... doing what the ad promises is better
Acheteur Vérifié
purchased on 24/01/2020
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5
/5
★★★★★
Fast delivery, quality products, I'm delighted
Acheteur Vérifié
purchased on 24/01/2020
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5
/5
★★★★★
Again and again????
Verifizierter Käufer
purchased on 24/01/2020
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2
/5
★★☆☆☆
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
Verified Buyer
purchased on 24/01/2020
Answer from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
5
/5
★★★★★
I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
Verified Buyer
purchased on 23/01/2020
5
/5
★★★★★
Accurate site and quick in shipping. Very satisfactory
Acquirente Verificato
purchased on 23/01/2020
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5
/5
★★★★★
Excellent service merci a bientot
Acheteur Vérifié
purchased on 23/01/2020
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4
/5
★★★★☆
Slightly long delivery times
Acheteur Vérifié
purchased on 23/01/2020
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4
/5
★★★★☆
Good site because there's plenty of choice. On the other hand, 1001maquettes is no longer the first site I look at to place an order because it takes too long each time to receive the order. If I look at competing sites, they deliver in 3 working days. Here we're looking at 10 days or more.
Acheteur Vérifié
purchased on 23/01/2020
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1
/5
★☆☆☆☆
I received the email 2 days AFTER I had... I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not have had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
Acheteur Vérifié
purchased on 23/01/2020
Translated review
Answer from 1001hobbies
Hello, We have tracking of our e-mails and even the time that you open and read them. This e-mail was sent days ago. Please, stay sincere. Sincerely,
1
/5
★☆☆☆☆
I received the email 2 days AFTER I had… I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
Verified Buyer
purchased on 23/01/2020
Answer from 1001hobbies
Hello, We have tracking of our e-mails and even the time that you open and read them. This e-mail was sent days ago. Please, stay sincere. Sincerely,