★★★★☆
based on 37911 reviews published
Latest customer reviews
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Order went out on 04.07. The goods were then dispatched on 12.07 and the parcel arrived on 20.07. Not for impatient or last-minute birthday presents. There was nothing wrong with the parcel or the goods.
So first experience with 1001modellini and it starts immediately bad let's get to the point I place an order of about 100 euro after a few days of waiting 2 models are not available so they make me a voucherx the next order and so far everything in the rules when the package arrives however a model is missing (present in the bubble) in its place rcr car accessories that I did not order and I do not do anything about it. I send email to point out the error no response after 4-5 days I send another one no response. I honestly do not understand how they work so badly and what makes me angry is that I paid more than 100 euros in advance and I am missing material x at least 40!!! this is not a disservice but an almost scam.
Serious company with a good service
I have not received the package and no one from customer service has responded to me.
Very good, serious site and never any problems with delivery times or the condition of the order when it arrives.
The only problem is that discounts are always hard to claim....
The soap a little long (holiday period) but efficient.
Nice Decals I did not know that my order was coming from France, being here in the US and ordering something overseas its a scary undertaking. BUT 1001 delivered, not only did my order come through, but also that everything was there and well. I could chat with them to see if my order was delayed and they always were willing to help me with answers and were very friendly. Thanks again 1001 team.
Nice Decals I did not know that my order was coming from France, being here in the US and ordering something overseas its a scary undertaking. BUT 1001 delivered, not only did my order come through, but also that everything was there and well. I could chat with them to see if my order was delayed and they always were willing to help me with answers and were very friendly. Thanks again 1001 team.
A batch of enamel paints was not delivered on time and was therefore no longer usable and was returned to the French address listed on the website. However, no refund was made as a result. Emails were not answered. The ""hotline"" with Berlin number given on the German website consists of a French answering machine. The dealer based in France played dead. There would have been two ways to take legal action, but both would have been complicated and uneconomical. The dealer seemed to be counting on this. Research then revealed the possibility of referring the case to the ""Center for European Consumer Protection"". The time-consuming formalities involved were successful: four months after returning the goods, I received an email from the retailer: 7 juin 12:03 CEST Hello Thank you we will issue the refund as soon as possible. Best regards Guillaume Mortier (1001maquettes) The money has indeed been credited.
Serious people, if they don't have the product, they ask a supplier for it.
Excellent service and good price Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.
Everything is OK and delivery is fast.
Fairly accurate model, but the decalcomania is too fragile and tears, so the rendering is not very good
Excellent service and good price Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.
Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!
Nothing to say about the quality of the model, but delivery was too late, 3 days late.
Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!
Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.
A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received a an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.
Order received on time, well packaged and protected. Everything is in order and we are satisfied.
Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.
A Complaint Not a good transaction ......after two weeks the order had not even exited the 1001 facility, much less being close the being delivered. Four days ago I received an email telling me it has been shipped and that it would be delivered shortly. (????) I would be receiving another email with a tracking #......nothing yet. This process has been far too long, especially at a the $19.95 shipping cost. Cannot give any +++ whatsoever concerning this transaction.
No problems my only complaint not enough 1/48 scale modles
Glad to receive my products on time and in good condition
Positive about this purchase
Fast, clean delivery, but very high shipping costs.
Order conforms Very quick response to questions by the tcha
No problems my only complaint not enough 1/48 scale modles
Site to recommend
Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again
Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again
Nothing to report Correct descriptionTimeliness advised
Delivery was on time, but a little slow. Allow about 15 days for delivery.
Fast delivery many references perfect
Very satisfied with your service Cordialemen
Fast processing, even in the French overseas departments. Competitive prices. I really appreciated the quality of the service. Reference site for my future co
Serious but delivery time not respected
Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.