4.2/5
★★★★☆
based on 37910 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Pierre-françois P.
purchased on 29/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything went well! We hope to see you again soon for another order!
3 /5
★★★☆☆

Initially my order was not taken into account even though I was charged for it... On the other hand, the customer service was great, the lady on the phone was patient and helped me through my problem... As for my delivery, I still haven't received it, but it's from the delivery person, so there's nothing to say except maybe I should have a wider choice of delivery people...

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Joris V.
purchased on 01/10/2024
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Answer from 1001hobbies
We apologize for any inconvenience caused by your order. We would like to reassure you that we are awaiting the return of the product from the delivery person, and we are monitoring the situation closely. We are delighted that our customer service team was able to assist you efficiently, and we will also take into account your comment on the choice of delivery drivers for the future. Thank you again for your patience and understanding!
3 /5
★★★☆☆

The delivery arrived incomplete ( one figurine out of six is missing - it should be available at the end of October... ) and there is a real lack of communication with the customer. A simple e-mail or SMS to inform of a delay would solve everything, rather than being presented with a fait accompli.

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Sandrine A.
purchased on 26/06/2024
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Answer from 1001hobbies
We apologize for this situation. We understand your frustration. We will work to improve our communication in the future to avoid this type of inconvenience. Thank you for your patience and understanding, and please do not hesitate to contact us if you have any further questions.
5 /5
★★★★★

Correct

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Jean-claude V.
purchased on 18/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that everything worked out for you. Don't hesitate to come back to us if you need anything!
5 /5
★★★★★

Fast delivery, good communication, satisfied

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James L.
purchased on 30/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that the speed of delivery and communication lived up to your expectations. Your satisfaction is our priority! See you soon for new orders!
5 /5
★★★★★

Ras.

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Chartier F.
purchased on 07/09/2024
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4 /5
★★★★☆

A little surprised by the delivery, bubble wrap...

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Yves B.
purchased on 08/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are sorry to hear that the packaging did not live up to your expectations. We take your comments into consideration to improve our services. Don't hesitate to let us know what you need, we're here to help!
4 /5
★★★★☆

It arrived on time.

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Vicente S.
purchased on 20/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are glad to hear that your order arrived on time. If you need anything else, don't hesitate to let us know, see you soon!
5 /5
★★★★★

Very satisfied..serious site...

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Denis D.
purchased on 22/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that you are very satisfied with your experience and that our site has met your expectations. Your trust is precious to us! See you soon for new adventures!
5 /5
★★★★★

A small reduction in shipping costs for orders of 50 euros or more would be much appreciated !!!!!! The rest is fine

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Alain B.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you for your feedback and suggestion! We're delighted that you're happy with your experience with us. Your idea of reduced shipping for orders over 50 euros is an excellent one, and we'll look into it. See you soon, and thanks again for your support!
5 /5
★★★★★

Very satisfied and did not delay to send the order in very good condition and very good choice

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Eddy C.
purchased on 01/10/2024
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Answer from 1001hobbies
Thank you for your enthusiastic feedback! We are delighted that you are very satisfied with your order and that everything arrived in perfect condition. Your trust motivates us to continue offering the best possible choice! See you soon for new discoveries!
2 /5
★★☆☆☆

The goods were not sufficiently packaged, so the goods arrived damaged. Little communication. Not recommended.

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Thorsten T.
purchased on 29/08/2024
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Answer from 1001hobbies
We are sorry to hear that your goods arrived damaged and the communication did not meet your expectations. Your experience is important to us and we will use your feedback to improve our packaging and customer service. If you require further assistance or would like to clarify your concern, please do not hesitate to contact us. Thank you for letting us know
2 /5
★★☆☆☆

Product came damaged if intact, was ordering dice so the only damage was the packaging and delivery took way longer than expected

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Kenneth H.
purchased on 31/08/2024
Answer from 1001hobbies
Thank you for bringing this to our attention. We’re really sorry to hear that your product arrived damaged and that the delivery took longer than expected. Your experience is important to us, and we’d like to resolve this issue. Please reach out to our customer service team so we can assist you further. We appreciate your understanding!
1 /5
★☆☆☆☆

Products advertised as available, but never in stock Three weeks later, no delivery date.....I do not recommend this seller.

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Yann L.
purchased on 13/09/2024
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Answer from 1001hobbies
Thank you for your feedback. We are sorry to hear that you have experienced problems with product availability and delivery. Your experience is important to us, and we will look into this situation closely. Please do not hesitate to contact us for any assistance or to discuss your order.
5 /5
★★★★★

Excellent, neatly packaged and delivered

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Eric S.
purchased on 26/09/2024
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Answer from 1001hobbies
Thank you for your feedback! Great to hear that your order was packaged and delivered fine and neatly. We appreciate your trust in us and look forward to serving you again!
5 /5
★★★★★

Commercial transaction without reproach.

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André M.
purchased on 21/09/2024
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Answer from 1001hobbies
Thank you for your feedback! It's always a pleasure to have smooth transactions. Your satisfaction is our best reward! See you soon for new experiences!
4 /5
★★★★☆

1001 Hobbies has a very good selection of items. I think shipping is good, considering the distance. The items I ordered are packaged well. The only thing negative is the shipping costs are a little high.

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Steven B.
purchased on 20/09/2024
Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that you found our selection of items to your liking and that your order was packaged well. We appreciate your thoughts on the shipping costs and will take that into consideration for the future. If you have any other suggestions or need assistance, feel free to reach out. Happy shopping!
5 /5
★★★★★

Package was easy to follow. Was delivered undamaged.

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Piet D.
purchased on 20/09/2024
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Answer from 1001hobbies
Thank you for your response! Glad to hear that your package was easy to track and delivered undamaged. We strive to continuously improve our service. Until next time!
5 /5
★★★★★

Always satisfied with all my orders. My husband, who only makes wooden models of boats, is really satisfied with the plans and the material.

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Bernadette M.
purchased on 17/09/2024
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Answer from 1001hobbies
Thank you so much for your feedback! It's fantastic to hear that you and your husband are delighted with our wooden model boats! ️🪵 Your model-building adventures inspire us, and we can't wait to meet you again for more creative explorations. We look forward to seeing you soon!
5 /5
★★★★★

Perfect fast shipping

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Guy N.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're glad the shipment was quick and up to your expectations. See you soon!
5 /5
★★★★★

Good selection; very good service

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Eric M.
purchased on 20/09/2024
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Answer from 1001hobbies
Thank you for your comment! We're delighted that you found our selection to your liking and that our service lived up to your expectations. See you soon for new discoveries!
5 /5
★★★★★

Everything is fine

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Franz B.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased to hear that everything was fine. We look forward to welcoming you again soon!
4 /5
★★★★☆

Everything went well except for the delivery which took place in a center and not at our home!

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Louis B.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that everything went well, except for the delivery. We apologize for the inconvenience. Please do not hesitate to contact us for any assistance regarding future deliveries. Your satisfaction is important to us!
5 /5
★★★★★

Perfect telephone reception and fast delivery

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Bruno L.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you very much for your comment! We're delighted that the telephone service and speed of delivery lived up to your expectations. Please do not hesitate to contact us if you have any further questions!
5 /5
★★★★★

RAS Easy site navigation

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Laurent L.
purchased on 29/07/2024
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Answer from 1001hobbies
Thank you for your feedback! It's great to hear that navigating our site was easy for you. If there's anything you need, we're here for you!
5 /5
★★★★★

Perfect

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Gines C.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you so much, we are delighted that you had a perfect experience and we'll see you soon for more discoveries!
5 /5
★★★★★

Great product

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Marita L.
purchased on 17/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are glad you are satisfied with the product. We hope to see you again soon for your next purchase!
5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Chartier F.
purchased on 25/09/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are delighted to know that our service lived up to your expectations. Your recommendation warms our hearts! See you soon!
5 /5
★★★★★

Product quality, speed of delivery, value for money, pleasant contacts, perfect.

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Jean-claude D.
purchased on 25/09/2024
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Answer from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that the quality of our products, the speed of delivery and our service have fully satisfied you. Your satisfaction is our priority! We hope to see you soon!
5 /5
★★★★★

Fast delivery and neatly packaged.

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Ixchel F.
purchased on 01/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are pleased to hear that the delivery was fast and the packaging was neat. Your satisfaction is very important to us! We look forward to serving you again soon!
5 /5
★★★★★

Packed well, shipped promptly. Happy buyer!

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George C.
purchased on 06/09/2024
Answer from 1001hobbies
Thank you for your awesome feedback! We're glad to hear that your order was packed well and shipped promptly. Your happiness as a buyer means the world to us! We look forward to your next order!
5 /5
★★★★★

Very satisfying experience. Very easy and clear site

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Wilhelmus V.
purchased on 06/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted to hear that your experience was very satisfactory and that you found our site easy and clear. Your satisfaction is our priority, and we hope to see you again soon for new shopping adventures! ️
4 /5
★★★★☆

A little expensive but reliable site.

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Pascal C.
purchased on 26/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We understand that you find some prices a little high, but we're delighted that you consider our site reliable. Your trust is important to us, and we strive to offer you quality products. Don't hesitate to come back for your next orders!
5 /5
★★★★★

Good product description, same for how to use it. Fast delivery D+1 after order

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Alain D.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that the product description and instructions for use were clear and helpful. And what great news that the delivery was fast, D+1 after your order! We're here to serve you, and we look forward to seeing you again for your next orders!
5 /5
★★★★★

Fast delivery, everything perfect, gladly again at any time!

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Manfred H.
purchased on 20/09/2024
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Answer from 1001hobbies
Thank you very much for your great feedback! We are very pleased to hear that the delivery was quick and everything went well. We look forward to welcoming you back at any time! See you next time!
5 /5
★★★★★

Perfect delivery

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Eric A.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you for your complimentary feedback! We are delighted to hear that the delivery was impeccable. Your satisfaction is our priority! See you soon for your next orders!
5 /5
★★★★★

I ordered from 1001hobbies for the first time and was a little skeptical at first that it wasn't a fake site. This is not the case. The delivery took several weeks, but everything was in perfect order! Thank you for that! If you have enough time for shipping, 1001hobbies is a good choice.

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Verena H.
purchased on 09/09/2024
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Answer from 1001hobbies
Thank you for your trust and your positive feedback! We are very pleased to hear that your first order with 1001hobbies was successful and that you are satisfied with the delivery. We know that shipping times can vary and we appreciate your patience. Your trust in us means a lot and we look forward to welcoming you back in the future! If you have any questions, please feel free to contact us at any time.
5 /5
★★★★★

Very goodg

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Justine C.
purchased on 25/09/2024
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Answer from 1001hobbies
Thank you very much! We're delighted that you thought everything went so well! Your encouragement motivates us to keep improving. See you soon for new experiences!
3 /5
★★★☆☆

Tattered and ramshackle packaging

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Roberto M.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you for your feedback. We are sorry to hear that the packaging of your shipment did not meet your expectations. We are committed to ensuring that all of our products arrive in perfect condition, and your feedback will help us improve. If you need assistance or have additional comments, please feel free to contact us!
5 /5
★★★★★

Unfortunately, the product I ordered was not available. Customer service was competent, fast and unproblematic - I changed my order, received a credit note and the shipment arrived within 5 working days.

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Dieter F.
purchased on 12/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are sorry to hear that the product you originally ordered was not available. However, we are pleased that our customer service was able to help you quickly and competently. It's great to hear that you were able to change your order without any problems and that the shipment arrived within 5 working days. Your satisfaction is important to us! If you have any further questions or need assistance, please do not hesitate to contact us.