/5
★★★★☆
based on 37385 reviews published
★★★★☆
based on 37385 reviews published
Latest customer reviews
4
/5
★★★★☆
Reference site, although some brands are missing. Good telephone contacts, very didactic and efficient. Advisors give important information on how accounts and telesales work. Thanks for keeping all payment methods. Very complete site, easy to explore. Very good supplier in the field of model making. See you soon!
Acheteur Vérifié
purchased on 16/12/2019
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3
/5
★★★☆☆
Slightly long delivery times
Acheteur Vérifié
purchased on 16/12/2019
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1
/5
★☆☆☆☆
Items not deliveredcould not be contacted by phone
Acheteur Vérifié
purchased on 16/12/2019
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1
/5
★☆☆☆☆
Fifteen days to have two models in stock plus 4 to 6 days for delivery. As a result, my son may not get a Christmas present. I should have gone to a real retailer.
Acheteur Vérifié
purchased on 16/12/2019
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5
/5
★★★★★
Very fast order and delivery. great!
Acheteur Vérifié
purchased on 16/12/2019
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4
/5
★★★★☆
I was very well advised when I was looking for a product for wooden model boats. Kind regards
Acheteur Vérifié
purchased on 16/12/2019
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4
/5
★★★★☆
Good cooperation
Acquirente Verificato
purchased on 16/12/2019
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1
/5
★☆☆☆☆
STAY AWAY FROM THIS SITE!!! I purchased an item from them on 1011 that was marked ""shipping in 12-14 business days"". After 3 weeks I contact them via chat and it is explained to me that they had problems with their supplier. The same excuse was repeated every time I tried to contact them again to find out where my order stood. Icing on the cake since a few days they have not even responded to emails anymore.
Acquirente Verificato
purchased on 16/12/2019
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5
/5
★★★★★
Even during all the strikes just deliver!
Geverifieerde Koper
purchased on 16/12/2019
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5
/5
★★★★★
Perfect transaction. Fast shipping good packing and item as discribed.Good quality. Thank you 🙂
Verifizierter Käufer
purchased on 16/12/2019
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5
/5
★★★★★
Very fast and well packaged and above all satisfied with the composition of the inside of the box and figu
Acheteur Vérifié
purchased on 15/12/2019
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5
/5
★★★★★
Very complete site and friendly guarantor
Acheteur Vérifié
purchased on 15/12/2019
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5
/5
★★★★★
Impeccable as the previous times !
Acheteur Vérifié
purchased on 15/12/2019
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5
/5
★★★★★
Great service and on time product as expected
Acquirente Verificato
purchased on 15/12/2019
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5
/5
★★★★★
Delivery excellent but then very many emails!
Geverifieerde Koper
purchased on 15/12/2019
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5
/5
★★★★★
No problem at all
Acheteur Vérifié
purchased on 14/12/2019
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 14/12/2019
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5
/5
★★★★★
Serious about listening to customers
Acheteur Vérifié
purchased on 14/12/2019
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5
/5
★★★★★
Everything is perfect and arrived on time.
Acheteur Vérifié
purchased on 14/12/2019
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3
/5
★★★☆☆
In one of the boxes there has certainly been a mix up the riders are moulded in blue plastic and the horses in light brown the result is that the riders do not fit well on the horses and one horse is bent.
Acheteur Vérifié
purchased on 14/12/2019
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5
/5
★★★★★
1st order on this site total satisfaction
Acheteur Vérifié
purchased on 14/12/2019
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5
/5
★★★★★
Very serious
Acheteur Vérifié
purchased on 14/12/2019
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4
/5
★★★★☆
The shipping sometimes gets lost and it takes a while before you get in touch with customer service it will be fine but there is a considerable time in between otherwise very satisfied Settlement was also good afterwards Greetings jBijloo
Geverifieerde Koper
purchased on 14/12/2019
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1
/5
★☆☆☆☆
Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
Acheteur Vérifié
purchased on 14/12/2019
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Answer from 1001hobbies
Hello, We are sincerely sorry that our logistic team made a mistake when shipping the order. If it is not received by the 23rd, please reach us back to find a solution. Sincerely,
5
/5
★★★★★
Good service
Verifizierter Käufer
purchased on 14/12/2019
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5
/5
★★★★★
Thank you for the prompt processing! 🙂
Verifizierter Käufer
purchased on 14/12/2019
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1
/5
★☆☆☆☆
Disappointed with customer service I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next, I specifically requested and paid for expedited shipping, but item was shipped economy (2 weeks delivery time and no tracking). As a result, it is unlikely my item will not arrive in time for to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping, but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
Verified Buyer
purchased on 14/12/2019
Answer from 1001hobbies
Hello, We are sincerely sorry that our logistic team made a mistake when shipping the order. If it is not received by the 23rd, please reach us back to find a solution. Sincerely,
5
/5
★★★★★
I placed an order on 22 November (for an item that ""usually ships 3-5 days""). Order did not ship until 9 December. Next I specifically requested and paid for expedited shipping but item was shipped economy (2 weeks delivery time and no tracking). As a result it is unlikely my item will not arrive in time for to be a Christmas gift as intended (more than a month after ordering). Customer service offered to refund the difference between economy and expedited shipping but this won't help the package get here in time. BEWARE of poor quality and slow customer service.
Verified Buyer
purchased on 14/12/2019
5
/5
★★★★★
Excellent on time
Acheteur Vérifié
purchased on 13/12/2019
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4
/5
★★★★☆
Wat trage communicatie maar toch opgelost uiteindelijk Ik plaats een bestelling waarbij alle items in stock zijn en klaar om direct te leveren volgens de informatie op hun site. Ik betaal 8 euro voor verzending en mijn bestelling is na een week zelfs nog niet verzonden. Live chat voor hulp is niet beschikbaar zelfs wanneer ze zogezegd wel bereikbaar zijn (ma-za, 10-18u) en ik krijg ook geen antwoord op meerdere mails. Hopelijk doen ze hier snel iets aan. EDIT: Na toch even wachten toch kunnen oplossen met de klantendienst. Nu staat het product inderdaad aangegeven als '4-6 dagen wachttijd'. Op het moment van mijn bestelling was dit echter niet zo en was het in stock.
Acheteur Vérifié
purchased on 13/12/2019
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Answer from 1001hobbies
Hallo, U heeft een product besteld in een lange vertraging zoals aangegeven op de productfiche en op het overzicht van de winkelwagen. Echt waar,