/5
★★★★☆
based on 36877 reviews published
★★★★☆
based on 36877 reviews published
Latest customer reviews
5
/5
★★★★★
Delivery on time and smoothly
Acquirente Verificato
purchased on 02/10/2019
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1
/5
★☆☆☆☆
If I could give zero stars I would! I purchased a figure on 9/21 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away you can find much cheaper price and much better service elsewhere!
Verified Buyer
purchased on 02/10/2019
4
/5
★★★★☆
Everything is good. The preparation of the order could be faster. Thank you
Acheteur Vérifié
purchased on 02/10/2019
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1
/5
★☆☆☆☆
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
Verified Buyer
purchased on 02/10/2019
Answer from 1001hobbies
Hello Sir, We understand your disappointment, but there was an error in our prices allowing you to buy the product for 1/6 of its price. As soon as we realise the mistake, we informed you and refunded you the day after. We are sincerely sorry for the disappointment. Sincerely,
1
/5
★☆☆☆☆
After waiting over 20 days for the first and certainly last order to be processed, I was notified that a credit note had been issued in my favor. Crazy!
Acquirente Verificato
purchased on 01/10/2019
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3
/5
★★★☆☆
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Acheteur Vérifié
purchased on 01/10/2019
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Answer from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
5
/5
★★★★★
Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Verified Buyer
purchased on 01/10/2019
1
/5
★☆☆☆☆
About 2 weeks from order to delivery. That's a bit long to prepare an order... Surely a one-off bad experience, at least I hope so.
Acheteur Vérifié
purchased on 01/10/2019
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5
/5
★★★★★
Serious and fast selection
Acheteur Vérifié
purchased on 01/10/2019
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5
/5
★★★★★
Perfect. received smoothly and as ordered
Acheteur Vérifié
purchased on 01/10/2019
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5
/5
★★★★★
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Acheteur Vérifié
purchased on 01/10/2019
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5
/5
★★★★★
Fast delivery, reception at the store in Paris Very good acc
Acheteur Vérifié
purchased on 01/10/2019
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2
/5
★★☆☆☆
Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When
Acheteur Vérifié
purchased on 01/10/2019
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3
/5
★★★☆☆
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Verified Buyer
purchased on 01/10/2019
Answer from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
3
/5
★★★☆☆
Too long delivery time too long waiting time
Comprador Verificado
purchased on 30/09/2019
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5
/5
★★★★★
Everything perfect, just in time shipping and great quality of products.
Comprador Verificado
purchased on 30/09/2019
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4
/5
★★★★☆
I am very satisfied. Only the response time can be improved
Comprador Verificado
purchased on 30/09/2019
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5
/5
★★★★★
As a first test purchase I am satisfied Now I will try the second more substantial one
Acquirente Verificato
purchased on 30/09/2019
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1
/5
★☆☆☆☆
Package not arrived returned to sender do not understand
Acquirente Verificato
purchased on 30/09/2019
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5
/5
★★★★★
Very positive
Geverifieerde Koper
purchased on 30/09/2019
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4
/5
★★★★☆
Hello dear 1001 modellbau team I have looked at your website again and have to apologize to you.of course you can click on the different ship categories and scales.unfortunately I overlooked this button in the flood of information on your website.here is the new rating of your site. ****
Verifizierter Käufer
purchased on 30/09/2019
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5
/5
★★★★★
Super site, quality products and very good advice from the staff, the only small drawback is that delivery times are a little long depending on your orders, so you have to anticipate your needs. Otherwise very
Acheteur Vérifié
purchased on 30/09/2019
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5
/5
★★★★★
A team that listens and knows how to manage problems to satisfy its customers. And that's very much appreciated
Acheteur Vérifié
purchased on 30/09/2019
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5
/5
★★★★★
QUALITY PRODUCTS VERY FAST DELIVERY I RECOMMEND THANKS TO ALL
Acheteur Vérifié
purchased on 29/09/2019
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5
/5
★★★★★
Perfect delivery. Product conforms.
Acheteur Vérifié
purchased on 29/09/2019
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5
/5
★★★★★
PRODUCTS AS ORDERED. FAST DELIVERY GOOD PRODUCT GOOD SITE
Acheteur Vérifié
purchased on 29/09/2019
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4
/5
★★★★☆
Good product good price shipment was a little slow
Geverifieerde Koper
purchased on 28/09/2019
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5
/5
★★★★★
Fast on time immense choice..
Acquirente Verificato
purchased on 27/09/2019
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5
/5
★★★★★
Good quality fast delivery everything ok. Again and again with pleasure.
Verifizierter Käufer
purchased on 27/09/2019
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5
/5
★★★★★
Thanks for the good work
Verifizierter Käufer
purchased on 26/09/2019
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