/5
★★★★☆
based on 36880 reviews published
★★★★☆
based on 36880 reviews published
Latest customer reviews
5
/5
★★★★★
Fast on time immense choice..
Acquirente Verificato
purchased on 27/09/2019
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5
/5
★★★★★
Good quality fast delivery everything ok. Again and again with pleasure.
Verifizierter Käufer
purchased on 27/09/2019
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5
/5
★★★★★
Standard delivery in the indicated time. Everything perfect I will buy again
Comprador Verificado
purchased on 26/09/2019
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3
/5
★★★☆☆
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
Comprador Verificado
purchased on 26/09/2019
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5
/5
★★★★★
All perfect!!! Thanks
Acquirente Verificato
purchased on 26/09/2019
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4
/5
★★★★☆
Attention, it comes from Calais! So it takes a while to get it in but then you have something!
Geverifieerde Koper
purchased on 26/09/2019
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5
/5
★★★★★
Excellent service and great product at fair price
Verified Buyer
purchased on 26/09/2019
5
/5
★★★★★
Thanks for the good work
Verifizierter Käufer
purchased on 26/09/2019
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1
/5
★☆☆☆☆
Too long, bad layout. I don't recommend it.
Acheteur Vérifié
purchased on 26/09/2019
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5
/5
★★★★★
Fast and efficient company. Product within my expectations. Completely satisfied with my comma
Acheteur Vérifié
purchased on 26/09/2019
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5
/5
★★★★★
Tres bon cite je recommande fortement
Acheteur Vérifié
purchased on 26/09/2019
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1
/5
★☆☆☆☆
Too long in delivery
Acheteur Vérifié
purchased on 26/09/2019
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5
/5
★★★★★
For my 1st order I am completely satisfied. I am confident for my future orders because service and quality at t
Acheteur Vérifié
purchased on 26/09/2019
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5
/5
★★★★★
Everything arrived well and on time.
Comprador Verificado
purchased on 25/09/2019
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5
/5
★★★★★
Reasonably priced coupled with a great service, couldn't ask for anything more
Verified Buyer
purchased on 25/09/2019
2
/5
★★☆☆☆
Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges
Verifizierter Käufer
purchased on 25/09/2019
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4
/5
★★★★☆
Product shows as in stock I place an order pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later with several emails telling me they are waiting for stock I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint
Verified Buyer
purchased on 25/09/2019
4
/5
★★★★☆
I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
Verified Buyer
purchased on 25/09/2019
1
/5
★☆☆☆☆
Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
Acheteur Vérifié
purchased on 25/09/2019
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Answer from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
1
/5
★☆☆☆☆
Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidentally says it's not available a couple of minutes after I sent a complaint
Acheteur Vérifié
purchased on 25/09/2019
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Answer from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered: ""Because this e-mail goes in our spams. Fortunatly we checked them. You could still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been cancelled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
1
/5
★☆☆☆☆
Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
Verified Buyer
purchased on 25/09/2019
Answer from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
1
/5
★☆☆☆☆
Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint
Verified Buyer
purchased on 25/09/2019
Answer from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered : ""Because this e-mail goes in our spams. Fortunatly we checked them. You could have still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been canceled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
4
/5
★★★★☆
Package well received. Delivery took 11 days, however, and one of the items ordered was replaced with an equivalent item from another brand without my knowledge.
Acheteur Vérifié
purchased on 25/09/2019
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4
/5
★★★★☆
Very good I received it after 9 days it arrived in a pretty little box with a poster as a gift my husband is delighted with his cad
Acheteur Vérifié
purchased on 25/09/2019
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4
/5
★★★★☆
It takes a while to receive the order I am very pleased with the quality of the models and the packaging for shipping
Geverifieerde Koper
purchased on 24/09/2019
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5
/5
★★★★★
Easy to shop online!! 🙂
Verified Buyer
purchased on 24/09/2019
5
/5
★★★★★
Easy to shop online!! 🙂 Easy to shop online!! 🙂
Verified Buyer
purchased on 24/09/2019
5
/5
★★★★★
Easy to shop online! 🙂 Easy to shop online! 🙂
Acheteur Vérifié
purchased on 24/09/2019
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5
/5
★★★★★
Very satisfied with my shipment thanks to biento
Acheteur Vérifié
purchased on 24/09/2019
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5
/5
★★★★★
Fast shipping. Fair price. Very good product quality. Easy to assemble and use.
Acheteur Vérifié
purchased on 24/09/2019
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