/5
★★★★☆
based on 36843 reviews published
★★★★☆
based on 36843 reviews published
Latest customer reviews
5
/5
★★★★★
Easy to navigate.very large selection impeccable finishes
Pierre C.
purchased on 11/08/2024
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Answer from 1001hobbies
Thank you for your praise! We're delighted that you found it easy to navigate and that you appreciate our wide selection and quality finishes. See you soon for your next orders!
5
/5
★★★★★
Lots of choice, fast delivery, quality brands
Dominique H.
purchased on 07/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you appreciate our wide selection, fast delivery and quality brands. See you soon for new discoveries!
5
/5
★★★★★
Perfect
Emmanuel S.
purchased on 19/08/2024
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Answer from 1001hobbies
Thank you very much! It's always a pleasure to receive positive feedback. See you soon!
5
/5
★★★★★
Nothing to say, it's perfect.
Dominique T.
purchased on 01/09/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are delighted that everything is perfect. See you soon for your next orders!
5
/5
★★★★★
Everything was great, site, navigation, shipping and packaging.
Marco S.
purchased on 08/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad you're happy with the entire experience, from navigation to shipping and packaging. We look forward to your next order!
4
/5
★★★★☆
It's a pity that the safety instructions are stuck on the paint can references.
Thierry T.
purchased on 17/08/2024
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Answer from 1001hobbies
We understand your frustration with the safety instructions on the paint cans. Thank you for bringing this to our attention, and please know that we will take your feedback into account to improve our service. Your satisfaction is important to us!
5
/5
★★★★★
Top!
Thomas P.
purchased on 28/08/2024
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1
/5
★☆☆☆☆
Package very badly packed
Sebastien K.
purchased on 08/09/2024
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Answer from 1001hobbies
We're sorry to hear that your parcel was very poorly packed. Please be assured that we are taking your request into account and will work to improve this aspect. Thank you for letting us know!
4
/5
★★★★☆
Nothing more to say than that it's great and easy to navigate. What I regret is that I can't find any of your models when they're available from your competitors. I hope it's possible to order them. Many thanks
Alarcon C.
purchased on 20/08/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted that you found it easy to navigate. If you can't find the model you're looking for, please contact us to see if it's available. We do our best to expand our selection. Thanks again and see you soon!
5
/5
★★★★★
Excellent and very fast delivery 🙂
Michael H.
purchased on 05/09/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with the fast delivery. We hope to welcome you back soon!
4
/5
★★★★☆
Ok c très bien
Joseph S.
purchased on 03/09/2024
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Answer from 1001hobbies
Thank you very much! We're glad you like it. Please don't hesitate to contact us if you have any further questions or requirements. See you soon!
3
/5
★★★☆☆
Fast delivery.but you're still an expensive site overall for 1/72 figures (compared with other French and foreign sites).
Yann G.
purchased on 06/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick. We understand your concerns about price and we always work to offer the best value for money. We value your feedback. See you soon!
5
/5
★★★★★
!! tres bien !! super !!
Zoubir C.
purchased on 05/09/2024
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Answer from 1001hobbies
Thank you so much! We're so glad everything is great! See you soon!
1
/5
★☆☆☆☆
Waited a month for a damaged figure
Raphael L.
purchased on 02/08/2024
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Answer from 1001hobbies
We are very sorry that your figurine has arrived damaged. Please send us photos of the damage to our e-mail address so that we can resolve the incident quickly. We want to make sure that you receive a suitable solution and apologize again for the inconvenience.
5
/5
★★★★★
Very fast delivery
Marc M.
purchased on 05/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted with the speed of delivery. See you soon for your next orders!
3
/5
★★★☆☆
Delivery time not as advertised. Unpleasant customer service, since we are dealing with a computer and not a physical person; as a result, my request for information could not be met.
Philippe S.
purchased on 08/08/2024
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Answer from 1001hobbies
We are sorry to hear that your delivery was not on time and that you did not have a good experience with our customer service. To better understand your situation, could you please send us some photos to the following address: [email protected]? This will help us to improve our services. Thank you for your understanding!
5
/5
★★★★★
Perfect
Heribert G.
purchased on 28/08/2024
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5
/5
★★★★★
Everything was perfect
Philippe T.
purchased on 14/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that everything was perfect. See you soon for your next orders!
4
/5
★★★★☆
Everything worked well, only 2 items were unfortunately already sold out, which could still be added to the order.
Sonja E.
purchased on 18/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that the ordering process worked well. We apologize for the inconvenience regarding the sold out items. We are constantly working to refresh our range. Please do not hesitate to contact us if you have any questions or suggestions!
3
/5
★★★☆☆
Package was open on arrival
Nicolas Z.
purchased on 04/09/2024
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Answer from 1001hobbies
We're sorry to hear that your package was open when it arrived. So that we can investigate the situation, could you please send us photos to the following address: [email protected]? Thank you for your cooperation!
5
/5
★★★★★
Super, nothing to say!
Laurent N.
purchased on 10/08/2024
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Answer from 1001hobbies
Thank you so much! We are delighted that everything is perfect! See you soon for new orders!
5
/5
★★★★★
Very good models!
Michael W.
purchased on 02/09/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased that you like the models. If you have any questions or need help, please do not hesitate to contact us!
3
/5
★★★☆☆
Unfortunately the packaging was torn and the boxes damaged, as there was no protection to block the boxes during transport. Fortunately, nothing was missing. A little disappointed with this order.
Gerard M.
purchased on 05/09/2024
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Answer from 1001hobbies
We're sorry to hear that the packaging was torn and the boxes damaged. To better understand the situation, could you please send us some photos to the following e-mail address: [email protected]? This will help us to improve our service. Thank you for your understanding!
5
/5
★★★★★
The desired product was displayed after entering it in the search mask, and the subsequent ordering and payment process was straightforward. The goods were delivered in perfect condition. This was preceded by a shipping notification.
Reinhard G.
purchased on 20/08/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the ordering and payment process as well as the delivery. Your satisfaction is very important to us and we are pleased that everything went smoothly. If you have any further questions or requests, please do not hesitate to contact us!
5
/5
★★★★★
Needed customer service and was contacted quickly after request and my problem was solved. I am very satisfied
Günter E.
purchased on 14/08/2024
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Answer from 1001hobbies
We are very pleased to hear that our customer service was able to help you quickly and that your problem has been solved! Thank you for your positive feedback. If you have any further questions or concerns, please do not hesitate to contact us!
4
/5
★★★★☆
Hello everyone. It's an energetic and responsive service, and we're informed and accompanied on supply lead times as well as on preparation and shipment.
Jean Francois D.
purchased on 30/07/2024
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Answer from 1001hobbies
Hello ! Thank you for your enthusiastic feedback! We're delighted that our service was energetic and responsive, and that you appreciated the information about lead times. Your satisfaction is our priority! See you soon for your next orders!
5
/5
★★★★★
Everything went very smoothly and operations were facilitated by clear and rapid navigation on the site.
Pascal V.
purchased on 03/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that everything went smoothly and that navigation on our site was clear and fast. See you soon for your next orders!
5
/5
★★★★★
Easy to navigate
Michael D.
purchased on 26/07/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that you find the navigation on our website easy. If you have any further suggestions or requests, please let us know!
4
/5
★★★★☆
Delivery well received but packaging not suitable for a fragile product.
Eric B.
purchased on 19/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was well received, but we are sorry to hear that the packaging was not suitable for a fragile product. Your feedback will help us improve our service. See you soon!
4
/5
★★★★☆
Super
Jean L.
purchased on 19/08/2024
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