4.2/5
★★★★☆
based on 37910 reviews published

Latest customer reviews

5 /5
★★★★★

Reliable delivery and great quality

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Petra H.
purchased on 03/09/2024
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Answer from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you are satisfied with the reliability of delivery and the quality of our products. Your satisfaction is our greatest incentive! We look forward to your next orders!
4 /5
★★★★☆

The product was just as advertised and arrived with minimal damage. The model is detailed and complete. I will order again from this vendor.

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Robert S.
purchased on 30/08/2024
Answer from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that the product met your expectations and that it arrived with minimal damage. It's great to know you appreciate the detail and completeness of the model. We look forward to serving you again soon! Happy shopping!
5 /5
★★★★★

Excellent ^^

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Laurent G.
purchased on 03/08/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We're delighted that you found everything excellent! Don't hesitate to come back for new discoveries! See you soon!
5 /5
★★★★★

Speed, thank you.

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Christian G.
purchased on 23/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted that you appreciated the speed of our service. See you soon for new orders!
4 /5
★★★★☆

It has an interesting and accessible website, the contact and the procedures are easy, a good service, perhaps the delivery time is a bit longer but overall satisfied with the company ..... The product, very good, no more and no less than I expected. Greetings!

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Francisco A.
purchased on 18/09/2024
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Answer from 1001hobbies
Hello! Thank you very much for your comment. We're glad to hear that you found our website interesting and accessible, and that the contact process was easy. We appreciate your feedback on the delivery time and will work to improve it, we are happy that the product met your expectations! Thank you for trusting us, best regards and see you soon!
3 /5
★★★☆☆

The lead time was a little (a lot) too long, except that the items ordered were noted as being in stock (2 weeks)...!

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Jean-pierre F.
purchased on 12/09/2024
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Answer from 1001hobbies
Thank you for taking the time to send us your feedback. We are sorry to hear that the delivery time was too long, especially when the items were listed as being in stock. Your experience is important to us, and we will look into this issue to improve our delivery times in the future. Thank you for your patience and understanding, and we look forward to providing you with a better experience with your next order!
5 /5
★★★★★

Hobbie was kind enough to take back a product following my error... against a credit note I think cdt

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Renaud A.
purchased on 11/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted to hear that we were able to help you by taking back the product following your error. Your satisfaction is our priority, and we hope that having it will be useful for your future orders. If you need anything else, please don't hesitate to let us know! 🤗
4 /5
★★★★☆

Great selection, fast processing

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Robert L.
purchased on 10/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you appreciate our great selection and fast processing. Your satisfaction means a lot to us! We look forward to welcoming you back soon!
5 /5
★★★★★

Item arrived on time in good condition

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Tim D.
purchased on 17/08/2024
Answer from 1001hobbies
Thank you for your feedback! We're delighted to hear that your item arrived on time and in good condition. Your satisfaction is our priority! If you need anything else, don't hesitate to reach out!
5 /5
★★★★★

Very good service, great offer, fair prices, fast delivery.

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Axel C.
purchased on 09/09/2024
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Answer from 1001hobbies
Thank you very much for your great feedback! We are very pleased that you appreciate our service, our offer and the fast deliveries. Your satisfaction is our goal! We look forward to serving you again soon!
1 /5
★☆☆☆☆

Incomplete parcel. No reply to complaint e-mail.

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Julien N.
purchased on 04/09/2024
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Answer from 1001hobbies
Thank you for sharing your feedback. We are sorry to hear that your package was incomplete. However, we would like to inform you that we have responded to your request via e-mail. If you require any further assistance, please do not hesitate to contact us again, and we will be happy to help! Thank you for your understanding.
5 /5
★★★★★

Tiptop

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Klaus E.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you very much! We are very pleased that everything went well for you! We look forward to your next order!
5 /5
★★★★★

Shipped on time and arrived in good condition.

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Brendan D.
purchased on 02/09/2024
Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that your order was shipped on time and arrived in good condition. Your satisfaction means a lot to us! We look forward to serving you again!
5 /5
★★★★★

Easy site navigation, many products, fast delivery.

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Franck D.
purchased on 11/09/2024
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Answer from 1001hobbies
Thank you for your great feedback! We're delighted to hear that you found our site easy to navigate and that you enjoyed our wide selection of products. Speed of delivery is a priority for us, and it's great to know that we've met your expectations! See you soon for new discoveries! ️
2 /5
★★☆☆☆

Lack of fluidity, with banners that open inopportunely masking the reading experience.

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Jean-paul T.
purchased on 05/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We're sorry to hear that you've been experiencing fluidity problems on our site, particularly with the banners that disrupt reading. Your experience is very important to us, and we will take your comments into account to improve our interface. Thank you for your understanding, and we look forward to providing you with a better experience in the future!
5 /5
★★★★★

Serious store . Keeps delivery dates indicated . Shipping package slightly too fragile .

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Patrick G.
purchased on 07/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that you have found our store to be reliable and that we are meeting the delivery dates. However, we're sorry to hear that the shipment of your package was a little fragile. We value your opinion and will work to strengthen the packaging to ensure that everything arrives in perfect condition. See you soon for your next order!
5 /5
★★★★★

Article delivered on time but I had chosen to be delivered in consigne pikupt chosen not respected by chronopost

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Antoine J.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you for sharing your experience! We are happy to hear that your item was delivered on time, but we are sorry that Chronopost did not respect the Pikupt consigne delivery. Your feedback is important to us, and we will pass on this concern in order to improve our service. Thank you for your understanding, and we hope to offer you a better experience with your next order!
3 /5
★★★☆☆

The light infantry of the HAT cataloged in the Napoleonic historical period is incorrect you can read on the edge looking carefully Crimea wear.

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Dario F.
purchased on 13/08/2024
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Answer from 1001hobbies
Thank you for reporting the error regarding the cataloging of HAT light infantry in the Napoleonic historical period. We greatly appreciate your feedback and apologize for any confusion it may have caused. We will check the issue immediately to correct the information. If you have further comments or questions, please do not hesitate to contact us!
5 /5
★★★★★

For a faith order received in advance. The figurines are really beautiful! 1001 Hobbies is a very good site with very friendly professionals.

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Nora K.
purchased on 30/07/2024
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Answer from 1001hobbies
Wow, thanks for the great feedback! We're delighted that your order arrived ahead of schedule and that you love your figurines! At 1001 Hobbies, we strive to provide exceptional service, and knowing that you appreciate our team warms our hearts. See you soon for your next finds!
4 /5
★★★★☆

Good order tracking. But the crate containing my order was open and torn. It was too big for the contents and couldn't bear the weight of the boxes on top.... Too bad it cost you 1 star .

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Pascal A.
purchased on 13/09/2024
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Answer from 1001hobbies
Thank you for taking the time to share your experience. We are delighted that the tracking of your order was up to scratch, but we are very sorry to hear that the packaging of your parcel was damaged. Your feedback is valuable and we will work to improve this to prevent it happening again. We look forward to providing you with a better experience with your next order!
5 /5
★★★★★

Fast delivery. Perfectly protected models.

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Franck R.
purchased on 24/09/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We're delighted to hear that delivery was quick and that your models arrived perfectly protected. ️ Your satisfaction is our greatest reward! See you soon for your next orders!
5 /5
★★★★★

Good day. order and delivery in 3 days (always the labels cole on the reference of the paint removed with hot water. Bonne journee

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Christian P.
purchased on 23/09/2024
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Answer from 1001hobbies
Hello ! Thank you for your feedback! We are delighted that your order was delivered within 3 days. For the labels, we appreciate your comment and will do our best to improve this experience in the future. Have a great day!
5 /5
★★★★★

Speed

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Philippe L.
purchased on 23/09/2024
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Answer from 1001hobbies
️ Thank you for your feedback on the speed! We love hearing that you received your order quickly. Our team does its best to serve you as quickly as possible. See you soon for more shopping adventures!
5 /5
★★★★★

... worked without any problems!

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Andreas F.
purchased on 24/08/2024
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Answer from 1001hobbies
Super! Thank you very much for your feedback! We're glad to hear that everything went smoothly! If you have any further orders or questions, we are always here for you!
1 /5
★☆☆☆☆

One of the two products is missing. No return from the seller.

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Jerome J.
purchased on 17/08/2024
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Answer from 1001hobbies
Hello ! Thank you for taking the time to send us your feedback. We've responded to your request from early September, and we're here to help. To help us resolve this small issue, please don't hesitate to send us an e-mail at [email protected]. We look forward to assisting you!
5 /5
★★★★★

I was very impressed with how well your aircraft model was packaged

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Engel Koeraad V.
purchased on 22/09/2024
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Answer from 1001hobbies
Thank you for your wonderful feedback! We are happy to hear that you were impressed with the packaging of your aircraft model. Your satisfaction is our priority! We look forward to serving you again in the future!
4 /5
★★★★☆

R.A.S ... except that everything was correct in every respect; very good.

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Gabriel R.
purchased on 19/08/2024
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Answer from 1001hobbies
Great feedback! We love knowing that everything was top notch for you. It's our goal to give you the perfect experience every time. Thank you for being part of our adventure! See you soon for new discoveries!
5 /5
★★★★★

The ordering process was problem-free. The delivery arrived within a more than acceptable period. I am satisfied with my first order.

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Thomas G.
purchased on 02/09/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that the ordering process was smooth and that delivery was made within a reasonable time. Your satisfaction is very important to us and we are delighted that you are happy with your first order! If you have any further questions or need assistance, please do not hesitate to contact us.
2 /5
★★☆☆☆

Account number was incorrect, resulting in additional costs at the bank. Delivery took 3 weeks. Unfortunately you don't speak German and the phone call in English was difficult. Thanks anyway.

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Erk S.
purchased on 23/08/2024
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Answer from 1001hobbies
Thank you for your feedback. We are sorry to hear that there were problems with the account number and that you had additional costs with the bank as a result. We also apologize for the long delivery time of three weeks. Your comment about the language barrier is valuable and we will work to improve our customer service. Thank you for your patience and understanding! If you have any further questions or concerns, please do not hesitate to contact us. Merci
5 /5
★★★★★

Fast delivery

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Yves C.
purchased on 23/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that delivery was quick for you. Your satisfaction is our priority, and we are here to serve you! See you soon for your next order!
5 /5
★★★★★

Very good purchase, as requested

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Jérôme C.
purchased on 19/09/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted that you're happy with your purchase. If you need anything else, please don't hesitate to let us know! ️
5 /5
★★★★★

Great!

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Lindsay V.
purchased on 29/04/2024
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4 /5
★★★★☆

Good quality product, received in good condition and complete. I won't hesitate to use 1001 hobbies again.

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Yanis M.
purchased on 03/09/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the quality of the product and the delivery. We look forward to welcoming you back for future purchases at 1001 Hobbies!
4 /5
★★★★☆

Fast shipping

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Bram V.
purchased on 17/09/2024
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Answer from 1001hobbies
Thank you so much for your feedback! Glad to hear that shipping was fast! We hope to see you again soon!
4 /5
★★★★☆

Good

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Marc H.
purchased on 19/09/2024
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Answer from 1001hobbies
Awesome! Thank you for your feedback! We are glad that you are satisfied. We look forward to serving you again soon!
3 /5
★★★☆☆

I don't usually have problems with my orders from 1001 Hobbies, but this order took 48 days to arrive. I think this is a one-off error that won't happen again and I hope that the missing products from my order will arrive later.

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Jacques D.
purchased on 07/08/2024
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Answer from 1001hobbies
We sincerely apologize for the exceptionally long delay you experienced. This is indeed a one-off situation, and we're doing everything we can to ensure it doesn't happen again. Thank you for your patience and understanding.
5 /5
★★★★★

Ras...

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Michel L.
purchased on 12/09/2024
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5 /5
★★★★★

Fine

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Alexandre C.
purchased on 31/08/2024
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4 /5
★★★★☆

The product range is very extensive and well sorted. The order overview provides all the necessary information at a glance. The website is available in several languages. When ordering, the telephone number is mandatory, which is why one star is deducted.

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Florian T.
purchased on 21/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that you find our product range comprehensive and well sorted and that the order overview provides you with all the information you need. We are constantly working to improve our service. Your comment about the telephone number being mandatory is valuable and we will discuss this internally. Thank you for your comment! If you have any further questions or suggestions, please do not hesitate to contact us.
5 /5
★★★★★

Customer service replied to my email promptly and accurately. My order was delivered as described online.

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Saquib A.
purchased on 27/06/2024
Answer from 1001hobbies
Thank you for your kind words! We're thrilled to hear that our customer service was prompt and accurate in responding to your email. It's great to know your order was delivered exactly as described online. Your satisfaction is our priority! If you have any more questions or need assistance, feel free to reach out.