★★★★☆
based on 37910 reviews published
Latest customer reviews
The order and delivery time are correct. The paint is of good quality. Satisfied with my purchase
Very good site with choice and interesting prices and advice. My previous order (in August) took a long time. This time no problem, very happy. I reco
Never received my order
Very satisfied with the products ordered and the delivery time.
Great site...Good prices quick and accurate service. Congratulations
Order completely in conformity with the order marred by an overworked Mondial Relais transport service. My previous order delivered by Colissimo having been more
Very quick from order to delivery perfect only one small regret is that the instructions are not in frança
Hello I wanted to leave my opinion about this company. For starters they are liars and mislead customers and as a student in the economic branch I don't know how they are still in business. In some items po""shipping in 24 hours""...my items took 15 days to be sent!!!! Another thing was the shipping of your company (DHL) took 7 days which is not so bad that's why I put 2 stars instead of one. Now the most important thing when I received the package I was missing 7 PAINTINGS for a value greater than 11€ osea WHAT!? Amig@s this is a warning this company takes quite a long time to send the products and there is a possibility that some items may MAGICALLY DISAPPEAR.
The choice is excellent, even if the search engine can be improved. Beware, however, of delivery times that sometimes go awry.
Order arrived without problem delay a little long normal I order from Belgium solid packaging and details of the order in the box I would certainly recommend 1001 maquettes
Easy to find what you want when you have a clear idea of what you're looking for. Pleasant to visit out of curiosity. No worries about ordering. A reno
I give it two stars because I have not yet received the merchandise and I have been waiting for twelve days, even though they state in the order that it was shipped quickly.
Shorter than expected delivery times
1001 Model Kits Review Great prices. Great service. Timely shipping. Items well packed. Quite the inventory, too. Have done business with them before & will again, highly recommended. Thank you.
Quality, reasonable prices, careful shipment, on-time delivery: five stars, well deserved.
Good experience from ordering to shipping then Mondial relay with all the problems: parcel not received on time wrong tracking information since the parcel had arrived at the point relay I went there at random otherwise my parcel was leaving! so too bad despite the shipping costs I paid (by the way even the point relay has recognized major problems these last
1001 Model Kits Review Great prices. Great service. Timely shipping. Items well packed. Quite the inventory, too. Have done business with them before & will again, highly recommended. Thank you.
Advantages of the store: lots of choice and very good customer service. disadvantages: prices generally higher than the competition on basic products (paints for example) but you can't have everything: stock and low prices. This store is one of my m
I bought a Fieseler Storch in 1/32nd scale at a great price and the product is also first class. There is nothing to complain about! Unfortunately, however, I only received my tracking number after some time despite the fact that the goods had supposedly already been dispatched a few days ago (according to the system). I had several queries and only received a reply to a single email, which also seemed rather automated. No one is available on their hotline (Berlin area code 030) at any time and they never called me back! So the communication is in serious need of improvement!!!
I received an item labelled with the reference ordered, but the contents were nothing like it. After 48 hours, the after-sales service asked me again for a photo and references already supplied in a 1st e-mail, claiming to request a return label for the product. It took them over a week to realize that (following a request from me) their request had not been taken into account... The initial order dating from 211215 is still incomplete to this day. I can only imagine the worst for the future as these difficulties only concern the return of the wrong item and I'm not about to receive the right one! So much the better for those whose orders are error-free, but given the quality and efficiency of this box, I strongly advise against it (especially as their prices are high and I've found the same items elsewhere).
Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured
Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured
Fast shipping
After having sent 2 mails no new dema command
Serious and quickly delivered. Thank you, I recommend
Order arrived quickly good communication good products. Nothing to redire
Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.
Good product, as requested. It would have been nice to have some bubble wrap to protect the paint but overall it's well packaged. It's a pity I couldn't cancel an order that hadn't been shipped yet (I had forgotten 2 items and had to pay shipping costs again). But apart from that, the site was perfect and the delivery was good.
I buy very often onlined from Czechoslovakia for example within 1012 working days I have the goods......here since January 5 (order and payment date)they write to me that they are waiting for their supplier to deliver the kits I ordered:Other online stores have the stockand the sitealways updated. I don't doubt their good faithhave nice merchandise but ....when do I get the stuff?
Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.
I received my order rather than expected a small error that you settle immediately perfect nothing to say thank you very much cordially Mr No
Goods meet expectations perfectly and well packaged Delivery takes quite a long time, however.
Super fast delivery and great quality
Satisfied with the products and models ordered and with the prompt delivery
Fantastic brass Gato propellers. I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!
Fantastic brass Gato propellers. I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!
Package received on time and conforms to order. Packaging impeccable
I was having a hard time finding it on that scale but they have it all! shipping maybe a little late but that I guess was beyond their control taken care of the packaging and great product: serious stuff.
Order (E4KZT6RXN) placed over a month ago and still not sent (no reply to my emails). What's more, the merchant is asking you to place a new order for missing items (even though they are indicated as available on his site), with the items already paid for being returned to you, but with new shipping costs to be paid by you, knowing that the shipping costs are double the amount of the items ordered and that, for me, 4 items are missing (in addition to the order that was not sent), I'm looking at 15 euros in shipping costs for items that have already been paid for. If they're dealing with customers who place large orders like the one I placed (over 160 euros), their store won't last long. For my part, this is the last time I'll be ordering from this site.
Fast paint order with exemplary tracking