English 
G
Rating: 5 out of 5
perfect purchase
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
C
Rating: 2 out of 5
I have not received the Highland Cow, I am counting on you to rectify this as soon as possible or refund me, thank you Chaumet Claudine
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Response from 1001hobbies
Hello Mrs. Chaumet, We are sorry to hear that you have not received the Highland Cow figurine. After checking, we confirm that the refund for your reference DA-5314006 will be processed as soon as possible. We apologize for this inconvenience and remain at your disposal for any other requests. Best regards, 1001hobbies
P
Rating: 5 out of 5
Everything was perfect
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P
Rating: 5 out of 5
Ras
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A
Rating: 4 out of 5
Very good article. Good cast.
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A
Rating: 5 out of 5
Excellent
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F
Rating: 5 out of 5
Thank you for your very nice service
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L
Rating: 5 out of 5
Perfect as usual
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R
Rating: 4 out of 5
Perfect service, thank you.
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J
Rating: 4 out of 5
Very good
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C
Rating: 5 out of 5
Very good quality, well packaged. Quick contact.
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P
Rating: 5 out of 5
They are good professionals and help you with what you need.
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P
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Excellent service quality. I couldn't find what I was looking for locally and with 1001hobbies I found it.
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D
Rating: 5 out of 5
Everything was perfect.
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M
Rating: 4 out of 5
I took a while to receive my order but I finally got it. Effective customer service. I already made a purchase during Christmas 2024 that did not arrive at the pickup point, I filed a complaint and I was refunded the amount paid. This time I wanted to give the service another chance and although it took a while to receive the order, I was informed of the delay at all times and I finally received it, so I don't give 5 stars for the delay but for everything else it was very good, product in good condition and as described.
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Response from 1001hobbies
Good morning, We appreciate your detailed response and the trust you have placed in us once again despite your previous experience. We are glad to know that you have received your order and that you are satisfied with the product. However, we understand that the delay may have been frustrating and we thank you for your patience. Your comment encourages us to continue striving to improve the quality of our services and reduce delivery times whenever possible. Thank you again for your understanding and loyalty. Sincerely, 1001hobbies
P
Rating: 3 out of 5
incomplete and too long delivery
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S
Rating: 5 out of 5
Everything is perfect, fast and precise delivery.
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J
Rating: 5 out of 5
Exactly what I was expecting.
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J
Rating: 5 out of 5
Fast and Perfect Shipping. Excellent Seller. I will Buy Again. Regards.
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D
Rating: 5 out of 5
Corresponds exactly to what I was expecting.
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P
Rating: 4 out of 5
The communication is slow, but everything has been received in good order.
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T
Rating: 5 out of 5
Careful packaging and fast shipping.
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L
Rating: 5 out of 5
Fast and perfect shipping
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T
Rating: 1 out of 5
Received my order 4 months after placing it
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Response from 1001hobbies
Hello Sir,
We regret this incident and apologize for this processing delay.
The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.
Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.
We sincerely regret this lack of communication and fully understand that this delay is unacceptable.
We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.
Best regards,
1001hobbies
We regret this incident and apologize for this processing delay.
The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.
Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.
We sincerely regret this lack of communication and fully understand that this delay is unacceptable.
We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.
Best regards,
1001hobbies
J
Rating: 5 out of 5
The plans for my model of the Santa Maria at 1/500 scale from Mantua were 35 years old and very damaged. I found with you an exact reproduction of these plans which are precious to me for continuing the rigging of this model. Great!
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C
Rating: 5 out of 5
Clear site, easy ordering, fair prices, timely delivery...
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G
Rating: 5 out of 5
Great service!!! I will return!!!
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T
Rating: 1 out of 5
Delay of more than two months for a supposedly available set! And still the same response, it's coming!
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Response from 1001hobbies
Hello Sir,
When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.
Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.
Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.
We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.
Best regards,
1001hobbies
When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.
Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.
Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.
We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.
Best regards,
1001hobbies
K
Rating: 5 out of 5
Prima processed 1001h smoothly, neatly packaged and shipped. I will be back soon for my next order.
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O
Rating: 3 out of 5
The package was in excellent condition and the site was very well stocked; however, I did not receive all the products from the order even though the order was delayed by 2 weeks specifically to provide me with those products.
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E
Rating: 4 out of 5
Delivery was made on the scheduled date, and well protected too.
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K
Rating: 5 out of 5
He makes very beautiful models.
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N
Rating: 5 out of 5
Great 👍
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M
Rating: 5 out of 5
All good.
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S
Rating: 5 out of 5
I am absolutely satisfied 😊 Everything went smoothly and arrived safely 👍
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D
Rating: 5 out of 5
Good morning. As always... excellent service, delivered on time, safely packaged... Friendly service... Thank you for everything and hopefully a quick reunion at a fair... Best regards from Christelle and Dirk
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R
Rating: 5 out of 5
Absolutely fine. The order and the delivery. Worth repeating.
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W
Rating: 5 out of 5
Meets my expectations!
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J
Rating: 4 out of 5
Everything is fine for this order - a bit long but, knowing that you work with your subcontractors, no worries. We just need to stay happy since the order is arriving, the main thing is that it still works. The times are not great at all, let's stay cool and happy as long as everything is still not too bad;) Best regards. Jess
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Response from 1001hobbies
Hello dear customer,
Thank you for your feedback and we understand your frustration.
However, we would like to draw your attention to the fact that you ordered enamel paint, a product that is unfortunately becoming increasingly difficult to obtain. Indeed, due to the potential health risks that this type of paint presents, our suppliers are now very reluctant to ship it to us.
We sincerely regret the delay caused by this situation, which is completely beyond our control. Please be assured that we are doing everything we can to respond to your request as quickly as possible.
Thank you for your understanding and we remain at your disposal for any further information.
Best regards,
1001hobbies
Thank you for your feedback and we understand your frustration.
However, we would like to draw your attention to the fact that you ordered enamel paint, a product that is unfortunately becoming increasingly difficult to obtain. Indeed, due to the potential health risks that this type of paint presents, our suppliers are now very reluctant to ship it to us.
We sincerely regret the delay caused by this situation, which is completely beyond our control. Please be assured that we are doing everything we can to respond to your request as quickly as possible.
Thank you for your understanding and we remain at your disposal for any further information.
Best regards,
1001hobbies