/5
★★★★☆
based on 36843 reviews published
★★★★☆
based on 36843 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Very difficult communication with the site following an incomplete parcel, call which refers to the mail, several mails sent with only one answer then more answers following this mail. Problem still unresolved after several weeks.
Florent V.
purchased on 02/08/2024
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Answer from 1001hobbies
We are very sorry to hear that you have experienced communication difficulties regarding an incomplete package. Your experience is important to us. Thank you for your patience!
5
/5
★★★★★
No problems encountered or to be reported during ordering and delivery of products
Etienne B.
purchased on 29/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted to hear that everything went smoothly with your order and delivery. See you soon for your next purchases!
3
/5
★★★☆☆
Lack of description on box Too much paint missing to buy
Pascal B.
purchased on 02/09/2024
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Answer from 1001hobbies
Thank you for your feedback. We are sorry to hear that there is a lack of description on the box and that you have encountered problems with the missing paints. Your feedback is valuable and we will take it into account to improve our products. We hope to hear from you soon!
5
/5
★★★★★
Fast, high-quality delivery and service.
Jonatan B.
purchased on 30/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that the delivery and service were fast and of high quality. See you soon for new orders!
5
/5
★★★★★
Fine
Alexandre C.
purchased on 31/08/2024
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Answer from 1001hobbies
Thanks a lot! Glad everything's going so well. See you soon!
5
/5
★★★★★
At the top
Jonathan V.
purchased on 10/08/2024
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Answer from 1001hobbies
Thank you so much! We're delighted that everything is in tip-top shape! See you soon for new orders!
5
/5
★★★★★
Bjr In my opinion you depend from time to time unfortunately of deliverymen with a lack of seriousness but I will continue to order from you. thank you.
Herve S.
purchased on 31/08/2024
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Answer from 1001hobbies
Hello ! Thank you for your honest feedback. We understand that delivery issues can be frustrating and we do our best to work with reliable partners. We are delighted that you would like to continue ordering from us. We hope to see you soon!
5
/5
★★★★★
Fast and efficient, Thank you
Jacques Edouard P.
purchased on 01/09/2024
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Answer from 1001hobbies
Thank you so much! We are delighted that everything went so smoothly and quickly. See you soon for your next orders!
5
/5
★★★★★
Very good colorant for mixing with paint, the result is perfect.
Philippe D.
purchased on 01/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that the colorant gave a perfect result when mixed with your paint. See you soon for more colorful creations!
5
/5
★★★★★
I contacted customer service before buying. I was very well informed so I bought the product I wanted. Received it fairly quickly. Super satisfied with the product, the site and the advice. I recommend this site which I discovered a little by chance. Good choice, well designed.
Sylvie C.
purchased on 27/08/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are delighted that our customer service was able to help you and that you are satisfied with your purchase. Your recommendation makes us very happy! See you soon for more discoveries on our site!
4
/5
★★★★☆
Abnormal delay for products that are supposed to be in stock and lots of emails: this is the 2nd time for this notice!
Jean B.
purchased on 18/08/2024
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Answer from 1001hobbies
We are sorry to hear that you have experienced abnormal delays and communication problems. Your experience is important to us, and we will work to improve it. Thank you for your patience and understanding.
5
/5
★★★★★
Very good
Didier D.
purchased on 31/08/2024
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Answer from 1001hobbies
Thanks a lot! Glad everything's going so well. See you soon for new orders!
5
/5
★★★★★
It's really great!
Damien V.
purchased on 29/08/2024
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Answer from 1001hobbies
Thank you for your enthusiasm! We're delighted that everything lived up to your expectations. See you soon for more "top" moments!
5
/5
★★★★★
Very good service
Martin K.
purchased on 15/08/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are very pleased that you are satisfied with our service. We are constantly working to provide the best possible experience for our customers. We look forward to your next orders!
5
/5
★★★★★
Delivery was fast and the item was well packaged.
Syntik S.
purchased on 12/08/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery was quick and the item arrived well packaged. We look forward to serving you again soon!
5
/5
★★★★★
Top as always
Kay P.
purchased on 01/09/2024
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Answer from 1001hobbies
Thank you for your great feedback! We are pleased to hear that you are satisfied with our service. We look forward to serving you again soon!
5
/5
★★★★★
The delivery, bearing in mind that it comes from France and therefore presumably still has formalities to deal with regarding import, is prompt and the items are well packaged and therefore undamaged,
Wolfgang R.
purchased on 30/08/2024
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Answer from 1001hobbies
Thank you for your understanding and your positive feedback! We are pleased that you are satisfied with the fast delivery and secure packaging of the items. If you have any questions or further concerns, please do not hesitate to contact us!
5
/5
★★★★★
Good product, safe packaging
Sven M.
purchased on 13/08/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the goods and the secure packaging. We look forward to your next orders!
5
/5
★★★★★
Yes yes
Steffi H.
purchased on 10/04/2024
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4
/5
★★★★☆
Very nice, except that I had ordered the comic with the other cover, which I thought was nicer, which is why I preferred to order it from you, even though I had seen it cheaper elsewhere... too bad, great comic all the same.
Pierre A.
purchased on 26/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We're sorry the cover didn't live up to your expectations, but we're delighted you're enjoying the comic. We hope to see you soon for more discoveries!
4
/5
★★★★☆
Good is good.
Christian C.
purchased on 05/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad everything went well. Don't hesitate to come back to us if you need anything! We hope to see you soon!
5
/5
★★★★★
Good customer service, good advice and very helpful.
Lea E.
purchased on 20/08/2024
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Answer from 1001hobbies
Thank you for your kind feedback! We are delighted that our customer service was able to help you with advice and helpfulness. See you soon for more positive interactions!
5
/5
★★★★★
Simple, easy-to-use site with convenient pick-up delivery
Antoine J.
purchased on 09/08/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're delighted that you've found our site easy to use, and that delivery to collection points is convenient for you. See you soon for new orders!
4
/5
★★★★☆
Account opening and ordering process not very ergonomic. The rest is fine.
Jean-claude B.
purchased on 26/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We're sorry to hear that the account opening and ordering process isn't very user-friendly. We value your feedback and will take it into account to improve the user experience. See you soon!
5
/5
★★★★★
It's the number 1 reference site for models and all the materials needed to build them.
André D.
purchased on 20/08/2024
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Answer from 1001hobbies
Thank you very much for your complimentary comment! We're delighted to be considered the reference site for models and their equipment. Your support motivates us to continue offering the best! See you soon for your next orders! ️
4
/5
★★★★☆
Hello, the color of one of the paints doesn't match the color chart on your site.
Sylviane G.
purchased on 24/08/2024
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Answer from 1001hobbies
not in the color chart. Could you please contact us at [email protected] and specify the part number? We'll do everything we can to solve the problem. Thank you for your understanding!
5
/5
★★★★★
-
Patrick D.
purchased on 29/08/2024
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5
/5
★★★★★
Delivery on schedule, with very clean gift wrapping. RAS
Tanguy V.
purchased on 24/08/2024
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Answer from 1001hobbies
Thank you for your feedback! I'm delighted that the delivery was on schedule and that the gift wrapping was meticulous. See you soon for more worry-free orders!
4
/5
★★★★☆
Slightly high shipping costs
Didier S.
purchased on 23/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We take note of your comment about shipping costs. We always try to offer the best possible options. Please let us know if you have any suggestions. We look forward to hearing from you!
5
/5
★★★★★
Very good model. Not often seen on our shelves
Dominique S.
purchased on 29/07/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that you've found something out of the ordinary. See you soon for more unique discoveries!