★★★★☆
based on 39317 reviews published
Latest customer reviews
Decals Very pleased, have been trying to get these decals for a long time. 1001 Model kits kept me informed all the way and they arrived in pristine condition. Happy to unequivocally recommended... I will certainly use 1001 Model kits again
Fast and in good condition
Decals Very pleased, have been trying to get these decals for a long time. 1001 Model kits kept me informed all the way and they arrived in pristine condition. Happy to unequivocally recommend... I will certainly use 1001 Model kits again
Good day My name is Angelo Renzi I am writing to you from Brescia (Italy) and I would be grateful if you could reply to the emails I sent you last night to know please at what point are my two orders of 01 and 2 02 July 2017. order nos: QZJOQULTN#82811 and WX9S14Y0F . From the program entered on your site I can not understand anything on the phone there is only a voice recorded on the disk moreover in French so basically I do not understand anything. to my emails you have not answered yet. Please let me know something as soon as possible. I only ask for now what happened to what I purchased from you. Please I remain waiting for your prompt reply on this matter. Thank you. Angelo Renzi - Brescia - ITALY.
Exellentes livraison bon emballage et delai respect
Delays in shipment. I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.
From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.
Delays in shipment. I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.
From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.
In June 2016 I purchased a set of colors I paid they sent me the invoice but to date I still have not received anything and we are at 06072016. In an email they wrote me that they had shipped to DHL courier but contacted the courier I was told that they never received the package. Unacceptable and thieving behavior.
All correct but there is room for improvement in the preparation and shipping of orders. 12 days in the preparation plus another 7 days of shipping total almost 20 days to receive an order with a weight of 16 kg.
Reasonable prices and professional follow-up
Excellent choice of models from all horizons. Also a wide range of accessories and paints. Delivery was fast and smooth.
Still waiting for my purchase Placed an order over a month ago. Had to send an email to get the status of my order and a day later received an email that it had shipped. That was 2 weeks ago. NOT recommended
An excellent supplier They provided the goods I ordered on time and well packaged keeping me informed of the progress of the order
Still waiting for my purchase Placed an order over a month ago. Had to send an email to get the status of my order and a day later received an email that it had shipped. That was 2 weeks ago. NOT recommended
An excellent supplier They provided the goods I ordered on time and well packaged keeping me informed of the progress of the order
Packages well packed respect
Store to recommend
Compliant item and fast delivery with perfect follow-up.
I bought an rc model that I couldn't find in stores. 1001 maquetas found it for me without problems. I plan to continue buying in the future.
Very good service
Easy to place order, items defined very correctly. The step-by-step follow-up until delivery is appreciated. I recommend this site without a pro
My order had not been processed. Problem solved after phone call. Too bad, but I'm still here
Smooth order processing
Site with quite a lot of choice but 2 weeks late for material in stock and supposedly delivered in 7 days ...and it hasn't left their premises yet....and no return mail...Last purchase that's for sure. On the other hand, they're quick to cash in and quick to register the requested refund on their site...We'll have to see how long it takes, though.
Haven't Received my order yet. Order was sent to old address. I had thought I had changed it in time to get it sent to my present address. Am working with former landlord to try & track down where the package ended up. Not really a critisism of 1001 modelkits, as much as DSL, who could of done a better job checking who was signing for the package
Haven't Received my order yet. Order was sent to old address. I had thought I had changed it in time to get it sent to my present address. Am working with former landlord to try & track down where the package ended up. Not really a critisism of 1001 modelkits, as much as DSL, who could of done a better job checking who was signing for the package
Apart from the delivery time, which was not really respected, everything arrived in good condition with no problems.
Have not received good ordered on time. Having to have DHL figure out why they did not have package for pick up. Needed this on time.
Have not received good ordered on time. Having to have DHL figure out why they did not have package for pick up. Needed this on time.
Satisfied
Decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
Decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
A cancellation request ignored and yet sent 6 times and before shipping.
Quality and price I recommend
Very happy with the way the order was placed and the delivery. I will be recommending this site and the advice I have received.
Fast and precise