★★★★☆
based on 39317 reviews published
Latest customer reviews
A very good house with a huge selection.
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
After 2 months still waiting for my refund 17 june - I've sended several emails, no response, no money back, still waiting for my €138. 12 july: received an e mail after my review on trustpilot, but still waiting for my money.
The product I purchased was in stock. It took them a long time to tell me that they didn't have it, and they took a long time to tell me that they were sending it to me. On June 8 I received an email saying that they were sending it to me and I am still waiting for it.
Very good store, wide selection and impeccable order tracking.
Deadline met reliable efficient
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
It's mainly for the after-sales service because at the time of ordering there are no worries, processing is fast, but as soon as there is a problem there is a bug, but finally voi
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
Just what i was looking for thanks a lot thanks for or the part I was looking for
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
Just what i was looking for thanks a lot thanks for or the part I was looking for
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
I am disappointed I ordered a light blue car as mentioned on my order and I received a pink car.
Fast and problem-free delivery pleasant communication via email professional help with questions and requests dedicated staff highly recommended dealer
Now that I know that the goods come from France, I accept the delivery time of 1 week. That was even quite quick. The goods are very good. The communication with the retailer is excellent. I am very satisfied.
Activating a discount greater than the order the next day is a blatant lack of commercial sense. It's average. Would you take us for d""Jam-Bons "". Fortunately, your service is beyond reproach for the moment......... Sincerely
Delivery time approx. 3 weeks. In between, several e-mails that the item was temporarily unavailable but had been ordered. Then another shipping confirmation etc. However, I had already been informed in advance by friends that the delivery time with this supplier is quite long. The quality of the badge I ordered was mediocre. The clasp (plastic!) broke the first time I used it. But the badge itself was ok.
Good condition and arrived as pre
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
Good product samplingbut processing speed needs to be improved
I placed an order 13 days ago and still haven't received it. I paid a surcharge to receive it earlier by DHL and it doesn't seem to have done me any good. I have sent an email to find out something and have not yet received a reply. I am not at all happy
Impeccable service and follow-up - sometimes a shame for the delivery time
Order registered on 21-05 Payment validated on 25-05 Still not delivered (by post) on 08-06 No comm
Delivers as promised. First time customer but would recommend them
I will never order here again I ordered on 09.05.16 because the article was not available I have requested a refund today we have the 06.07.16 and my money has not been transferred back until today although my bank details are available. I think this is outrageous, first you are put off and then suddenly there is no response to emails sent. I can only advise everyone to pay via paypal otherwise you will only have trouble.
The delivery time stated in the article was exceeded by 3 weeks. The reason for this was delivery problems at the supplier, although an existing stock was stated. Overall, not a major problem, but customers should be able to rely on the delivery times stated for orders placed at short notice. Otherwise very satisfied with processing and customer contact.
I would suggest providing all the materials (perhaps in an optional kit) so that you do not have to order separately what is needed to make the model. This would be useful as in my case when the product is intended as a gift.
The product search, purchase and shipping was a smooth, efficient and very satisfactory process.
A very large selection of brands and very fast, reliable shipping. I totally recommend this
Everything went well, my son was very happy... just to point out that the delivery time is more like ten days.
Delivers as promised. First time customer but would recommend them
1 Very good service, helpful and attentive. Very good store.
Order received on time and compliant with no bad surprises
1 Very good service, helpful and attentive. Very good store.
Disappointed by the quality of the model ordered poor value for money i will not order again
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
Minor faults on the model, especially the bearings, but smooth delivery
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!