/5
★★★★☆
based on 36871 reviews published
★★★★☆
based on 36871 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Does not respect the deadlines when we contact them answer = we have just ordered the products you have just bought !!!!!! no excuse no information to reassure you""" nothing I will not order again.............................. ha yes to date I still have not received anything !!!!! date commande 29 m
Acheteur Vérifié
purchased on 09/06/2019
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5
/5
★★★★★
Delivery times abit slow but otherwise… delivery times abit slow but otherwise excellent
Verified Buyer
purchased on 09/06/2019
1
/5
★☆☆☆☆
Delivery times abit slow but otherwise excellent
Verified Buyer
purchased on 09/06/2019
1
/5
★☆☆☆☆
If there were minus stars, this would be the case here. First of all, the site is misleading and totally overpriced. Order placed on 3.5. only arrived on the 15th. Paid with Sofortüberweisung of course. Since I needed the model relatively quickly, I ordered it several days later at a much lower price elsewhere (ordered on the 1st day, arrived the next). I then wrote an email to the German email address and received a reply from a French address. On 15.5 I refused to accept the parcel. Strangely enough, the return has apparently not yet arrived at Modellbau as of 8.6. Constant emails about refunds which are not made as the kit has NOT been returned??? Packages from China Thailand USA were faster.....hmmmm Probably I will not get my money as it looks very unfortunate. FINGER WEG I have never written a review but from 1001 Modellbau I can only ADVISE everyone!!!!!!
Verifizierter Käufer
purchased on 08/06/2019
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5
/5
★★★★★
Product conforms to order very good value for money on time delivery
Acheteur Vérifié
purchased on 08/06/2019
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4
/5
★★★★☆
Good service Good service, arrived before scheduled delivery date!
Acheteur Vérifié
purchased on 08/06/2019
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4
/5
★★★★☆
Satisfaction
Acheteur Vérifié
purchased on 08/06/2019
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3
/5
★★★☆☆
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn’t have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Verified Buyer
purchased on 08/06/2019
Answer from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
4
/5
★★★★☆
Good service Good service, arrived before scheduled delivery date!
Verified Buyer
purchased on 08/06/2019
3
/5
★★★☆☆
Good day Good day, to be honest, I am not very happy with the delivery, firstly they could not send for a very long time, secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered, I didn't have to wait for him at home, so when I was called back I said to redirect the package to the post office with my previously specified index, and third, because of poor packaging, the model arrived broken locator, I stuck himself on super glue.
Acheteur Vérifié
purchased on 08/06/2019
Translated review
Answer from 1001hobbies
Dear Evgeny, Thank you for your message. We are sorry for the inconveniences that you encountered. After checking up on your order, it seems that the product you chose was a product that needed a long process time. That is why it was shipped a few days after your order was made. Your delivery was scheduled for the 31st of May, after it was shipped away on the 24th. Since you have chosen the fast delivery, there package could not have been delivered anywhere else besides your home address. Regarding the packaging and the broken product, we kindly invite you to send us an email to [email protected] by sending us some photos so we can assist you. Thank you for your understanding. Best Regards, The 1001Modelkits' Customer Service.
5
/5
★★★★★
Good service arrived before scheduled delivery date!
Verified Buyer
purchased on 08/06/2019
5
/5
★★★★★
Good day to be honest I am not very happy with the delivery firstly they could not send for a very long time secondly when they sent it was written your order would arrive in 4-5 days but in fact the order went 9 days and I thought the order would arrive at the post office I wanted to deliver the courier to the index that I ordered I didn�t have to wait for him at home so when I was called back I said to redirect the package to the post office with my previously specified index and third because of poor packaging the model arrived broken locator I stuck himself on super glue.
Verified Buyer
purchased on 08/06/2019
3
/5
★★★☆☆
The grade is low for the absurdity of the site really nerve-wracking in the search for models accessories and paints. Non sense in Italian translation and search engine really unsuitable for an e-commerce store. The malfunction of the site is for me a reason not to buy from 1001models.
Acquirente Verificato
purchased on 07/06/2019
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5
/5
★★★★★
Very good Fast delivery Good quality packaging
Acheteur Vérifié
purchased on 06/06/2019
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5
/5
★★★★★
No issues whatsoever no issues whatsoever. Happy customer.
Acheteur Vérifié
purchased on 06/06/2019
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5
/5
★★★★★
Very good experience Series seller
Acheteur Vérifié
purchased on 06/06/2019
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5
/5
★★★★★
No issues whatsoever no issues whatsoever. Happy customer.
Verified Buyer
purchased on 06/06/2019
5
/5
★★★★★
Serious and reliable seller. Recommended
Acquirente Verificato
purchased on 06/06/2019
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3
/5
★★★☆☆
No issues whatsoever. Happy customer.
Verified Buyer
purchased on 06/06/2019
4
/5
★★★★☆
Good price and delivered before the deadline
Comprador Verificado
purchased on 06/06/2019
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5
/5
★★★★★
No problem
Acheteur Vérifié
purchased on 05/06/2019
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4
/5
★★★★☆
Bonjour je trouve que les délais delivraison sont trop long un manque de personnages et de matériel de pont d'envol au 1
Acheteur Vérifié
purchased on 05/06/2019
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5
/5
★★★★★
Excellent service shipment always arrived with satisfactory timing!
Acquirente Verificato
purchased on 05/06/2019
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5
/5
★★★★★
Very good treatment and excellent number of articles.
Comprador Verificado
purchased on 05/06/2019
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5
/5
★★★★★
Perfectly packaged order
Acheteur Vérifié
purchased on 04/06/2019
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5
/5
★★★★★
Fast delivery, great quality.
Acheteur Vérifié
purchased on 04/06/2019
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1
/5
★☆☆☆☆
Still not received
Acheteur Vérifié
purchased on 04/06/2019
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5
/5
★★★★★
Thanks for the mutual trust. For more than a year, communication has always been good, even when the order had to be cancelled because the supplier (end of series) could no longer deliver the TGVs to 1001 Maquettes. Good con
Acheteur Vérifié
purchased on 04/06/2019
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5
/5
★★★★★
Everything perfect follow-up speed and product
Acheteur Vérifié
purchased on 04/06/2019
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4
/5
★★★★☆
Very nice models. Fast delivery.
Acheteur Vérifié
purchased on 04/06/2019
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