/5
★★★★☆
based on 37287 reviews published
★★★★☆
based on 37287 reviews published
Latest customer reviews
5
/5
★★★★★
Ordered easily and quickly. Tracking worked well. So good to predict when the packet would arrive. Personal note with a little extra also feels very nice as a customer I short exactly what you want as a customer!
Xaver K.
purchased on 03/08/2024
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1
/5
★☆☆☆☆
Not to be recommended: it took almost 3 weeks to deliver a 1/48-scale airplane model that was out of stock on the shelves. However, 48 hours after the order was placed, the value of the item was deducted from the bank account, which just goes to show that you can sell without a second thought, even if you know you won't be able to deliver within the announced timeframe. Lame!!!
Lionel M.
purchased on 14/09/2024
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Answer from 1001hobbies
We are very sorry for your bad experience and understand your frustration. It is absolutely not our intention to disappoint you. The extended delivery time is far from our usual standards, and we are working to avoid this happening again.
5
/5
★★★★★
Excellent
Maurizio P.
purchased on 07/07/2024
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Answer from 1001hobbies
Thank you so much!!! We are glad you had a great experience. If you need us in the future, please don't hesitate to contact us!
5
/5
★★★★★
So much choice
Maurizio P.
purchased on 01/08/2024
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Answer from 1001hobbies
Thank you for your comment! We are glad you enjoyed our wide selection. We hope to see you again soon to help you find more products you will like!
5
/5
★★★★★
I ordered a puzzle and I was worried when I discovered when I started to assemble it that it had a duplicate piece, I contacted the customer service who provided me with a form to describe the problem and proceed with the return. Luckily the puzzle was finally complete and it was not necessary to return it, but I was reassured that they wrote to me and offered me a solution.
Jesús C.
purchased on 09/08/2024
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Answer from 1001hobbies
It's great to hear that everything was resolved to your satisfaction! We are glad to hear that our customer service provided you with the necessary assistance and that, in the end, your puzzle was complete. We appreciate your understanding and trust in us. If you need anything else or have any other concerns, please don't hesitate to contact us - thank you for sharing your experience!
5
/5
★★★★★
As per catalog
Andrea L.
purchased on 06/08/2024
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Answer from 1001hobbies
Thank you for your feedback! We are happy that the product arrived as listed. If you need further information or assistance, we are here to help!
5
/5
★★★★★
All correct
Emilio R.
purchased on 29/09/2024
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Answer from 1001hobbies
Thank you for your comment! We're glad to hear that everything went smoothly. If you need anything else or have any questions, don't hesitate to let us know - we're here to help!
5
/5
★★★★★
Excellent
Rainer D.
purchased on 28/09/2024
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Answer from 1001hobbies
Thank you very much! We are pleased to hear that you are satisfied with our service. If you have any further questions or need support, please do not hesitate to contact us!
1
/5
★☆☆☆☆
WHEREAS, the order, as communicated at the time of purchase, was supposed to arrive by a certain date and arrived markedly later! Once delivered I found that a product was missing, after several calls to the service center, which made me fill out a claim form, I learned that the product, contrary to what was indicated, was not in stock and therefore was not sent to me! Instead of crediting the amount back to my credit card (for the value of the missing product) they made me a voucher that I will be forced to use within 30 days, resulting in the inconvenience of having to place a new order which, if less than 100 euros will be burdened by shipping costs effectively making the voucher useless! Very bad buying experience!
Michele R.
purchased on 09/09/2024
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Answer from 1001hobbies
We are very sorry to hear about your unsatisfactory experience. We appreciate your feedback and apologize for the delivery mishaps and missing product. It is important for us to improve service, and we will make sure to look into your situation carefully. If you would like to discuss further, please contact us directly. Thank you for your understanding.
4
/5
★★★★☆
Well clearly indicated, cheap prices only I found the Track & Trace long on "status sent" andamp; it took a week before my package arrived, after I sent an email on Sunday I got almost immediately on Monday morning an email back regarding status package, day after my package was just arrived. Website good Communication good Price low Delivery a bit on the long side Therefore I give you 4 stars! A great review but the delivery time could really be faster in my opinion.
Boy S.
purchased on 01/10/2024
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Answer from 1001hobbies
Thank you for your comprehensive feedback! We are happy to hear that you are satisfied with our website, communication and our competitive prices. We understand that the delivery time was a little longer than expected, and we take your comments about this to heart. We are always striving to improve our service, so your input is very valuable to us. We hope to see you again soon for your next order!
5
/5
★★★★★
Great selection and happy with the delivery of my construction kits!
Martijn R.
purchased on 02/10/2024
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Answer from 1001hobbies
Thank you very much for your enthusiastic response! We are glad that you are satisfied with our wide selection and delivery of your construction kits. We hope to see you again soon for your next order!
5
/5
★★★★★
It looks great. Includes order die, custom oval MDF base and damage markers. An incredible pack. Metal crew, plastic artillery piece.
Alberto M.
purchased on 29/09/2024
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Answer from 1001hobbies
We're glad you're so pleased with your purchase! Sounds like an awesome pack with everything you need, from the order die to the metal crew and artillery piece. We appreciate your feedback and hope you enjoy your new model to the fullest. If you need anything else, we're here to help - thanks!
5
/5
★★★★★
Product is fine. Good delivery
Lucas V.
purchased on 28/09/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are glad that the product is fine and that the delivery went well. We look forward to serving you again in the future!
5
/5
★★★★★
Superb!
Martin T.
purchased on 27/09/2024
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Answer from 1001hobbies
Thank you so much! I'm glad everything went so well for you! Don't hesitate to come back for other equally satisfying experiences. See you soon!
5
/5
★★★★★
Very fast delivery in good condition
Guilhem B.
purchased on 06/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted that the shipment was fast and in good condition. Your satisfaction is our priority! Don't hesitate to come back for future purchases. See you soon!
5
/5
★★★★★
Fast, careful shipping
Jacques T.
purchased on 05/10/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that the shipment was fast and accurate. Your satisfaction is our priority! If you have any further needs, please don't hesitate to contact us. We hope to see you soon!
5
/5
★★★★★
Simple and comfortable site, easy to order, good communication ....
Philippe M.
purchased on 26/09/2024
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Answer from 1001hobbies
Thank you so much for the great feedback! We're delighted that you found our site simple and comfortable, and that the ordering process was easy. Communication with our customers is essential, so it's a pleasure to know you enjoyed it. See you soon for your next purchases!
5
/5
★★★★★
No delivery problems
Pierre R.
purchased on 04/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We are delighted to hear that you had no problems with the delivery. Your satisfaction is our top priority! If you need anything else, please let us know. We hope to see you soon!
5
/5
★★★★★
Okay
Erwin B.
purchased on 17/04/2024
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Answer from 1001hobbies
Thank you for your feedback! If you need help or have other comments to share, I'm here to help.
4
/5
★★★★☆
Easy to find in search bar
Caine T.
purchased on 15/08/2024
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Answer from 1001hobbies
Great to hear that our search bar is so user-friendly! We strive to make your shopping experience as easy as possible. Until next time!
5
/5
★★★★★
No problems, which is unusual nowadays. Congratulations.
Carles P.
purchased on 15/07/2024
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Answer from 1001hobbies
Thank you so much for your comment! We are glad to hear that everything went well and that you had a smooth experience, which is our goal! We appreciate your compliments and hope to continue to provide you with excellent service in the future, see you soon!
5
/5
★★★★★
Good site to recommend
Paolo F.
purchased on 14/08/2024
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Answer from 1001hobbies
Thank you for your support! We are happy that you had a good experience and that you recommend us. We look forward to your next purchase!
4
/5
★★★★☆
It has arrived within the indicated deadline.
Vicente S.
purchased on 20/09/2024
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Answer from 1001hobbies
Great! We're glad to hear that your order arrived within the indicated time frame. If you need anything else or have any questions, please don't hesitate to contact us, thanks for your trust!
5
/5
★★★★★
Everything went well!!!
Piet B.
purchased on 04/08/2024
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Answer from 1001hobbies
Vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles gut geklappt hat. Wir freuen uns auf Ihre nächste Bestellung!
5
/5
★★★★★
Super rapide. parfait.
Philippe D.
purchased on 06/08/2024
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Answer from 1001hobbies
Merci beaucoup pour votre retour enthousiaste ! Nous sommes ravis que tout ait été super rapide et parfait. À très bientôt pour votre prochaine commande !
5
/5
★★★★★
Fast delivery and very good communication
Jose Luis P.
purchased on 24/07/2024
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Answer from 1001hobbies
Great to hear! We are glad you had a positive experience with the fast shipping and good communication. We appreciate your trust and look forward to serving you again in the future - thanks for your feedback!
4
/5
★★★★☆
Neat webside good offer
Koen A.
purchased on 08/08/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are glad you appreciated our website and our offerings. We hope to see you again soon for your next purchase!
4
/5
★★★★☆
Unfortunately long delivery time
Klaus Dieter F.
purchased on 16/09/2024
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Answer from 1001hobbies
Thank you for your feedback! We are sorry to hear that the delivery time was longer than expected. We will take your concerns into consideration to improve our service. If you have any further questions or concerns, please let us know!
4
/5
★★★★☆
Despite delayed deliveries (due to aircracht) and good communication, the goods are delivered correctly.
Janssens M.
purchased on 18/09/2024
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Answer from 1001hobbies
Thank you for your understanding and patience! We are glad that communication was good and deliveries finally arrived correctly. Your support is very important to us, and we remain committed to providing you with the best service!
4
/5
★★★★☆
Always happy with the products chosen. Faithful reproductions of the originals with every detail.
Carmen C.
purchased on 13/08/2024
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Answer from 1001hobbies
Thank you very much for your kind words! We are glad to hear that you are happy with the products and that you value the fidelity in the reproductions and details. Your satisfaction and loyalty mean a lot to us. If there is anything else you need, don't hesitate to let us know - see you next time!