Reviews 1001hobbies

Very large selection great availability competitive prices it's a pity that the fluidity of the pages on the site is often slow

After 9 working days they still have not shipped the package despite the fact that from email received from them the package was ready the day after payment. Sent 3 emails to ask for explanation and they always replied with the usual pre-packaged email: Dear Customer Please rest assured that we do our best to provide our customers with prompt delivery. You will receive a tracking number as soon as the package is sent. Cordially Customer Service 1001models What a shame!!!!! In retort to what you wrote below I am sorry to contradict you but on your site it clearly states that the package would arrive within 7-9 business days I even took the screenshot of the page. Also you cannot write that the order was prepared as per. you wrote on 1611 if it is not true since you wrote me today that you are still waiting for the item. Dear Customer Your order code has been prepared. You can access the tracking of your shipment and download the invoice by clicking on ""Order archive"" under ""my account"" on our website. Sincerely

Wide range of products at good prices. Availability and care for its customers

We ordered a model on the site for our daughter's birthday. The order was placed in 2009 and the article is in stock and therefore available within 8 days. To date, 2211, nothing has been received and we have sent several emails because it is impossible to get in touch with a physical person. During all this time, and even today, the item is noted as available on the site. We finally asked for a refund, which I hope will take less than two months, because of course the amount of the order was immediately debited. I deduce from this that the commercial policy is to attract the""super promo"" and never to send the products. In short, if you want to be sure of getting your items for Christmas, AVOID or aim for December 201.

This sales site sucks

My order was placed on November 1st, today is the 16th and I still haven't received anything. Apart from a gesture from 1001 maquettes that might make me change my mind, I will never order from them again.

Thanks to the whole team. One of the references ordered was out of stock. One phone call to a professional and responsive person and a solution was found. I will place a new order with

Excellent service. Excellent, fast service.

A little long from order to delivery

Excellent service. Excellent, fast service.

Good source for special kits

Hello fast delivery and excellent value for money

Product easy to find in stock. Delivery well done

Order processed very quickly by colissimo at no extra cost! i recommend vivem

The order was placed at the end of September and the product was delivered only after 22 days but the delivery charges did not change! Impossible to get them on the phone or by internet, I received the same answer three times, simply copied and pasted. Finally the product arrived well packed, nothing to say. I have the impression that they don't have enough stock but consequently they shouldn't charge for deliveries.

All good prices and fast shipping. Only downside: Slow communication by ema

The fact of having bought two units of the Chevrolet Bel Air of 1957 has been motivated because in the family we have a four-door without picket between the windows of the doors so that when lowering them is all the space from front to back free the car is pink with a lilac hue and ivory roof but has been standing in the garage for about 20 years is impeccable as in Salamanca is a dry climate and therefore has no rust on your body. Thank you for allowing me to offer this opi

Very fast order processing and very serious follow-up. Very good communication and very timely advice. Very serious vpc site. Very friendly customer service.

Serious store delivery 3 days thank you 1001 maquettes

Very good choice of models on your site.

The maketas are superb and the orders arrived well and promptly.

They charge you the shipping costs to send it to you urgently and you arrive 2 weeks later you make the claim.y.ni caso!!!! The merchandise also arrives in poor condition a fraud!

I have ordered Acrylic Model Gunze Sangyo. Simple order, wide selection, fast delivery (3 days).

Products delivered on time and as ordered m

I have only made one purchase but have not had a good experience. I ordered the package by express delivery 2 or 3 days ago and it still hasn't arrived for a week. It was to make a gift and the date has already passed.

Very good site order and fast reception nevertheless high price

Poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worse customer service I have ever experienced.

Poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worst customer service I have ever experienced.

Simple order very good order tracking (e-mail and sms) well done parcel arrived in good condition

Very good no problem

The decals exceeded my expectations many times over and the delivery was very fast and cheap. I can only recommend 1001 Modellbau and I will be happy to buy here again.

Excellent experience

Fast and word vre I recommend it

Fast delivery of the products ordered, all well packaged. I am very satisfied

Good products delivered promptly.shipping costs a little high for the price of the merchandise ordered.

No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.

No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.

Your material is decent but unfortunately it is not what I was looking for because I needed """""SAMURAI OF PLASTIC """""&colorful""" AND AT LEAST 10 CM""""" Unfortunately I misinterpreted your catalog and no complaints to you. If you have PLASTIC COLORED Samurai OF 10 cm. I will be happy possibly to proceed with a new order. Regards. Mauro Santinelli

Extremely attractive catalog and particularly correct purchasing and delivery procedure. We recommend

I'm only giving it 3 stars because I received a can of paint with a broken, cracked lid. Apart from this problem nothing to