4.2/5
★★★★☆
based on 38224 reviews published

Latest customer reviews

3 /5
★★★☆☆

Hello in my order of early march 2014 i ordered a model (the order summary is correct and the invoice too) but it's another one that i received ... i sent a message to [email protected] but no answer! The problem is that what was delivered to me was part of a previous order and so I have a duplicate box which I don't have.

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Acheteur Vérifié
purchased on 19/03/2014
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5 /5
★★★★★

I have nothing special to say about my first order... tout c bien pass

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Acheteur Vérifié
purchased on 19/03/2014
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5 /5
★★★★★

Excellent catalog timely shipping. good packaging

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Acquirente Verificato
purchased on 19/03/2014
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5 /5
★★★★★

Very good site on which I was able to find my paint pots when I was making models ... Delivery a little long ... Nothing to complain about, it's perfect

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Acheteur Vérifié
purchased on 18/03/2014
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4 /5
★★★★☆

I have nothing in particular to say only that I received on time with excellent packaging the item I requested . nothing more.

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Acquirente Verificato
purchased on 18/03/2014
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5 /5
★★★★★

The choice is very wide and complete

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Acquirente Verificato
purchased on 17/03/2014
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1 /5
★☆☆☆☆

Waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!

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Acheteur Vérifié
purchased on 17/03/2014
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Answer from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we cancelled the order and refunded you as you asked us. Best regards, The 1001modelkits team
1 /5
★☆☆☆☆

Waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!

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Verified Buyer
purchased on 17/03/2014
Answer from 1001hobbies
Hello Arik, There was an issue with the product you ordered. This caused a delay but we canceled the order and refunded you as you asked us. Best regards, The 1001modelkits team
4 /5
★★★★☆

Still waiting for delivery ... 8 days after shipment notification e-mail. Order placed on 0503 and received on 1

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Acheteur Vérifié
purchased on 15/03/2014
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5 /5
★★★★★

Not only the selection of model making companies is brilliant, but also the number is huge. An extremely well-stocked store. Everyone will find something for every budget here.

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Verifizierter Käufer
purchased on 14/03/2014
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5 /5
★★★★★

I am very satisfied with the product, delivery and payment.

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Acheteur Vérifié
purchased on 14/03/2014
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5 /5
★★★★★

Delivery time respected products well packed nothing to say

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Acheteur Vérifié
purchased on 14/03/2014
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5 /5
★★★★★

When everything is perfect, what can I say? Professional

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Acheteur Vérifié
purchased on 14/03/2014
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5 /5
★★★★★

Accurate and timely sale

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Acquirente Verificato
purchased on 14/03/2014
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5 /5
★★★★★

Top Qualität Super Service, gut und übersichtlich.

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Acheteur Vérifié
purchased on 13/03/2014
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1 /5
★☆☆☆☆

I paid and received nothing tvisarl@wanadoo.

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Acheteur Vérifié
purchased on 13/03/2014
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5 /5
★★★★★

Order sent very quickly correct price and many choices for next order continue like this!

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Acheteur Vérifié
purchased on 13/03/2014
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5 /5
★★★★★

Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.

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Acheteur Vérifié
purchased on 13/03/2014
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5 /5
★★★★★

Top Qualität Super Service, gut und übersichtlich.

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Verified Buyer
purchased on 13/03/2014
5 /5
★★★★★

Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.

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Verified Buyer
purchased on 13/03/2014
5 /5
★★★★★

This is the first time I have bought from 1001 maquetas and I can only say that the service has been excellent, fast and serious. I will continue to buy

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Comprador Verificado
purchased on 12/03/2014
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4 /5
★★★★☆

Package conforms to order, packaging and tracking very good. Only downside: relatively long lead time (almost 2 weeks) even though the items were available... point to improve

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Acheteur Vérifié
purchased on 12/03/2014
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4 /5
★★★★☆

Serious siteno problem.

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Acheteur Vérifié
purchased on 12/03/2014
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4 /5
★★★★☆

Order conformed, received fairly quickly. Very large choice of models

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Acheteur Vérifié
purchased on 12/03/2014
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5 /5
★★★★★

FAST AND TROUBLE-FREE.

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Acheteur Vérifié
purchased on 12/03/2014
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5 /5
★★★★★

Nice purchase accurate and fast shipping....

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Acquirente Verificato
purchased on 12/03/2014
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5 /5
★★★★★

Great seller fast and reliable to continue to shop compliments!!!

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Acquirente Verificato
purchased on 12/03/2014
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2 /5
★★☆☆☆

For an order placed on March 2, I still have no news on the evening of March 11.

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Acheteur Vérifié
purchased on 11/03/2014
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1 /5
★☆☆☆☆

No orders delivered to date

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Acheteur Vérifié
purchased on 11/03/2014
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2 /5
★★☆☆☆

It is ultimately just a ""word-of-mouth". It simply collects an order and passes it on to the manufacturer. In my case the order referred to an Italian site the product arrived after a few more days from France. Also found the Victory then on the official Revell site in the online shop at just over $25 practically bought on an Italian site to pay three times as much. Next time I will be more careful

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Acquirente Verificato
purchased on 10/03/2014
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5 /5
★★★★★

CORRECT ITEM DESCRIPTION REASONABLE PRICES FAST SHIPPING

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Acheteur Vérifié
purchased on 09/03/2014
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2 /5
★★☆☆☆

I find that compared to other competing sites the prices are abnormally high (see for example the Heller Royal Sun 1100 sold at nearly 60% more than normal (among others)). In addition lead times are very long (allow 3 weeks) and moreover items advertised as available are not always proof of a poorly monitored stock situation;Taking OUPS as an example is a tip to follow. Frustrating organization for a model builder looking for accessories to improve basic kits. After 15 days of waiting, I finally finished the model in progress before receiving these famous accessories.

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Acheteur Vérifié
purchased on 07/03/2014
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2 /5
★★☆☆☆

I have been waiting 6 weeks for my item I have nothing yet. I have paid in advance. Finally after 7 email they reply saying that it is a fault of the supplier and they are still waiting for the product. This is strange because on the stock of 1001modellbau it says that the item is more than 15 and 25 ouf stock and available. So i like this will take many months i hope they will refund my money. What would 1001modellbau think if they had to wait months for their money? That can't be right!

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Verifizierter Käufer
purchased on 06/03/2014
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1 /5
★☆☆☆☆

Order placed and paid on February 22 today March 6 is still in processing. Sent email but no one shows up!!!!

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Acquirente Verificato
purchased on 06/03/2014
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5 /5
★★★★★

I already have two orders with you and I think I'll have more. The delivery was fast and careful and I received the parcel in less than a week in Guadeloupe at a fair price. It's always nice to see retailers send to here what the big online stores don't necessarily do.

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Acheteur Vérifié
purchased on 05/03/2014
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4 /5
★★★★☆

Very well taken care of, I asked myself that it will not be the last, although now I select the models to assemble according to a criterion of placing them by theme.

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Comprador Verificado
purchased on 04/03/2014
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1 /5
★☆☆☆☆

Good afternoon MRW has not left us any notice or contacted us at any time. I honestly don't believe anything they tell me. This afternoon I will go to the office to see if the order arrived or not.... And let's see how long it takes for them to return an order of this type.... I don't want this order anymore. What I want is MY money back NOW! If I didn't post the comment I would have never heard back from you. Gentlemen, it's been almost two months and you should be ashamed of yourselves! Fidel. Today March 13 I try again to contact 1001maquetas. by this way because they have not contacted me nor have I received the order nor have they returned my money. I think it's enough of so much teasing. This situation is unacceptable! I truly believe that I have been swindled and therefore I am forced to initiate a claim through the official channels. Below users can read the first message sent through this channel. I have paid for something that I have not received. Of course I paid for the order, i.e. I paid for nothing. I have tried to contact 1001maquetas several times without success. The only thing I have left before initiating a claim through the official channels is to explain my problem here to see if someone from the company sees it and contacts me. For that person I leave the order number: 32709. And the order was validated on January 23rd. Let's see if I have luck and soon I can write again that everything has been solved. F

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Comprador Verificado
purchased on 04/03/2014
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4 /5
★★★★☆

Well-packaged products and fast, on-time delivery. This is not the case for all mail-order make-up stores.

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Acheteur Vérifié
purchased on 03/03/2014
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3 /5
★★★☆☆

Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.

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Acheteur Vérifié
purchased on 03/03/2014
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Answer from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
3 /5
★★★☆☆

Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.

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Verified Buyer
purchased on 03/03/2014
Answer from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team