Customer reviews of 1001hobbies

very good performance by 1001 maquettes merc

Great service, Thanks Appreciate your help and service

I ordered several models from 1001 maquettes and they were all delivered in good condition, no problems there. However, there were two models for which I had a problem. One took two months to arrive after we had to send several emails to customer service to point out that it still hadn't arrived, even though we'd been charged. Same problem recently (order dated January 15) and still no delivery.

To this day I still haven't received my order. I find the shipping time unreasonably long. Yes, this is incorrect. This is because I was not informed by mondial relais that your shipment had arrived at its destination. The model is very beautiful and I thank you very much. Cor

Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.

Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.

RAS Just maybe have more parcel relays.

No problem fast delivery

Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.

Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.

Highly recommended Very good range You don't often find anything like this!!!

The package arrived in very bad condition and the assembly pieces all detached from where they were supposed to be!!!

No worries in the quality of the models and in the delivery to be renewed.

Site with a varied selection of models and figurines. Very good

very satisfied

Nothing to say. Very quickly very good and cheaper with Mondial Rel

perfect and fast

No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!

it would be good to signal when a product is not in stock to avoid waiting.

as mentioned above

No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!

I made the reservation of a model through this page last week and I already have it at home. Approximate shipment in about 10 days but they notify you in advance. At all times you receive emails about the status of your order. Perhaps a little expensive shipping costs in relation to the time it takes to arrive.

correct shipment conforms to my request maybe a little long for delivery

fast follow-up of the transaction impeccable very professional salesman with all my remerçiemen

The 1001 maquettes site is very good in itself, but the delivery time is too long! I'm being asked to rate the site even though I haven't received my last order yet.

Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.

Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.

compliant order tracking and fast parcel relay delivery

NO SURPRISES

I paid for an express service and after 48 hours the order is still not shipped. I have even contacted them and they do not respond. I have opened a dispute with Paypal to see if they now respond. I add after their response: I am not going to modify anything so that everything is reflected. Once I opened the dispute they have put the order as shipped. I paid a higher price for it to be urgent by DHL and with tracking number which they did not provide me and also sent by Correos. I sent them two emails on their website to which they have not responded. Now tell me how you intend to defend your""Efficient customer service"" that you put on your website. Be thankful that I am not going to claim a measly £3 extra that I paid for a courier service that I did not receive and that I have upgraded my rating to 2 stars instead of 1 as it was before. Greetings and until

great service Service was great, very quick.

great service Service was great, very quick.

The site should be improved to refuse orders if out of stock, rather than letting customers pay, especially with the chronopost option, which means an emergency (birthday) to warn several days later that the item is out of stock.

All order returns

Very good online store. Great variety and very good prices. Very fast shipping. 100% recommended.

Everything went really well and the goods were great. Only the delivery took a very long time.

Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!

delivery quality price nothing to redi

Satisfied with the products of my order but the parcel was badly closed the adhesive tape was badly co

I have ordered twice recently and everything has worked well.