/5
★★★★☆
based on 36866 reviews published
★★★★☆
based on 36866 reviews published
Latest customer reviews
4
/5
★★★★☆
First purchase without problems Reception in estimated time and models in perfect condition.
Comprador Verificado
purchased on 19/01/2019
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5
/5
★★★★★
Very serious, fast shipments, totally reliable.
Comprador Verificado
purchased on 19/01/2019
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5
/5
★★★★★
Accurate on time and very professional!
Acquirente Verificato
purchased on 19/01/2019
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4
/5
★★★★☆
Received product as described on the site a little long delivery time but still all regular
Acquirente Verificato
purchased on 18/01/2019
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4
/5
★★★★☆
Slow delivery to relay points
Acheteur Vérifié
purchased on 18/01/2019
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5
/5
★★★★★
No comment. xxxxxxxxxxxxx
Acheteur Vérifié
purchased on 18/01/2019
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1
/5
★☆☆☆☆
Comment je peux donner une note positive apres un tel resultat.commande passée le 11 janvier (delai de livraison 4 a 5j) expediée le 16 janvier (apres avoir suivi la livraison) et maintenantune livraison si tout va bien le 21 janvier.je dois être le vilain petit canard de l'année 2019.cordialem
Acheteur Vérifié
purchased on 18/01/2019
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3
/5
★★★☆☆
While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories
Acheteur Vérifié
purchased on 18/01/2019
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5
/5
★★★★★
The paints are of excellent quality and at a good price. Shipping is fast. I recommend
Acheteur Vérifié
purchased on 18/01/2019
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5
/5
★★★★★
Fast delivery, everything perfect
Acheteur Vérifié
purchased on 18/01/2019
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1
/5
★☆☆☆☆
I placed an order for paint to be delivered in 24 hours and after 8 days the parcel was under-sold. Apparently it's a mess in this store, finally an order that may arrive unlike the previous ones: so I will never order again.
Acheteur Vérifié
purchased on 18/01/2019
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5
/5
★★★★★
No problem, everything is respected by this company.
Acheteur Vérifié
purchased on 18/01/2019
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1
/5
★☆☆☆☆
Despite assurances given on supply and delivery goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Verified Buyer
purchased on 17/01/2019
2
/5
★★☆☆☆
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Verified Buyer
purchased on 17/01/2019
Answer from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
2
/5
★★☆☆☆
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Acheteur Vérifié
purchased on 17/01/2019
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Answer from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
5
/5
★★★★★
Great selection - Excellent service - Fast, hassle-free deliveries - Very quick answers to questions - Problems solved quickly and without hesitation. Real pros who always listen.
Acheteur Vérifié
purchased on 17/01/2019
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5
/5
★★★★★
Quality service
Acheteur Vérifié
purchased on 17/01/2019
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5
/5
★★★★★
Very satisfied fast delivery
Acheteur Vérifié
purchased on 17/01/2019
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1
/5
★☆☆☆☆
Does not respond to emails about delivery problems, even when contacted by direct messaging.
Acheteur Vérifié
purchased on 17/01/2019
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5
/5
★★★★★
Nothing to say very good if
Acheteur Vérifié
purchased on 17/01/2019
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5
/5
★★★★★
Nothing to complain about from start to finish
Acheteur Vérifié
purchased on 17/01/2019
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1
/5
★☆☆☆☆
Parcel not arrived thief
Acheteur Vérifié
purchased on 17/01/2019
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5
/5
★★★★★
Cutting of the model well finished neat work! delivery on time
Acheteur Vérifié
purchased on 17/01/2019
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3
/5
★★★☆☆
The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.
Comprador Verificado
purchased on 16/01/2019
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5
/5
★★★★★
Very good for the order only problem comes from the Colissimo delivery which was delayed because of the yellow vests (??) Saturday 12
Acheteur Vérifié
purchased on 16/01/2019
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1
/5
★☆☆☆☆
I had to wait 1 month for the parcel to be sent to me with the rest of the order, and for the unavailable model, a credit note was sent to me without even giving me any other choice. What's more, a week later the product was available, so I went to order it. As the product was a little cheaper (on sale), I thought that would allow me to order it with postage, but postage is not included in the purchase voucher, so in addition to waiting, I had to pay the postage.
Acheteur Vérifié
purchased on 16/01/2019
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1
/5
★☆☆☆☆
First order on this online merchant site and extremely disappointed, annoyed by the organization, the lack of professionalism and the poor customer service. It is noted on the site shipment within 24h. Order placed, no news after 24 hours. So I took the necessary steps myself to find out the status of the order and, as luck would have it, some products were already missing (they were in stock at the time of the order but I wasn't contacted to let them know!). 48 hours later and still nothing, after several reminders that led nowhere, I was assured that the order would be dispatched at the end of the day. And the next morning I receive an e-mail saying that the order has been cancelled because it can't be delivered on time! Well done! What's more, they had a software problem (that's what they tell me) because I received 3 emails telling me that the products in stock are available again. Please check these emails again - it's a problem with the computer server. In short, after 3 lost days, no products were delivered, and what's more, they only reimburse on Wednesdays because their accountant only manages their cash flow on that day. It's really not serious or professional, especially when they dare to tell me that my order is being shipped. It's taking customers for fools.... A LACK OF RESPECT FOR THE CUSTOMER. Finally, they charge exorbitant shipping costs of over 9 euros for a few pots of paint, whereas elsewhere for this price you can get Chronopost delivered the next day. In spite of their mistake, they are unable to send the order by Chrono... First and last very bad experience
Acheteur Vérifié
purchased on 16/01/2019
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1
/5
★☆☆☆☆
Pitiful. You order 4 small pots of paint and a set of small tools and 4 days later the order is ..... still being prepared. On the other hand, no problem with payment: cashed without delay. We pay the colissimo but the preparation of a mini order never ends. An e-commerce that acts as a sales representative for local businesses. It's a shame, my first and last
Acheteur Vérifié
purchased on 16/01/2019
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4
/5
★★★★☆
Order conformed. Only one regret: the model boxes were a bit crushed. The packaging needs to be repositioned.
Acheteur Vérifié
purchased on 15/01/2019
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5
/5
★★★★★
It was bi
Acheteur Vérifié
purchased on 15/01/2019
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