★★★★☆
based on 37903 reviews published
Latest customer reviews
Satisfied with the service, good value for money, especially with a wide selection of products.
Rapiditée éfficacitée super tout simplemm
Ordered on 10.01. Confirmation of receipt of payment on 12.01. (so far great!) but only on 17.01. the notification that the items have been shipped. This is ok so far but not a top value. If items are not immediately available, a notification to the customer would be desirable. All in all, I will certainly not have ordered for the last time). Unfortunately, the majority of my orders (and those of well-known model makers) go to other dealers who offer the same items at significantly lower prices. The price difference of items I recently ordered from other stores ranges from insignificant to unbelievable. insignificantly similar price Aires cockpit for 1499€ - other store as well - ordered from 1001modellbau unbelievable Tamiya item for 3299€ - ordered from other store for 1895€ - Tamya recommendation: 2350 $ (Attention: Dollar) - I don't even pay the difference in a store with good advice and provided coffee! Italeri article for 2199€ - ordered from another store for 1495€ Conclusion - absolutely praiseworthy huge selection especially for scaffolding sets (here also comparable prices). - fast confirmation of receipt of payment with prepayment (that makes a good gut feeling) - relatively fast shipping - unfortunately clearly too expensive for kits (sometimes almost double the price compared to the competition) ... this messes up many orders that would end up with you at a comparable price because I (and also model building colleagues) would place them with the scaffolding parts Since the price is no secret and everything else is serious, there are still 4 stars.
Huge selection of even the most obscure decals (Ventura NZAF Dauntless - I couldn't get them anywhere else in Germany) simple processing fast shipping - everything is great!
Good company,great stock,everything sent in a timely manner and recommend store. Very good,great stock.
Reliable service I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.
Had excellent purchase from 1001 and would recommend highly to others. 1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !!
Very slow shipping, slow customer service response time i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order. i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...
All is well, that ends well, i suppose... Initial order confusion, and difficult communication. Took time and Email discussions to get order back on track. Order delayed and was split into 2 parts. With delays, order was finely completed.
The order was filled in a very timely manner Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon
Had excellent purchase from 1001 and would recommend highly to others. 1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !
Good company,great stock,everything sent in a timely manner and recommend store. Very good,great stock.
Reliable service I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.
I recently discovered this site. I discovered models that I couldn't find anywhere else on the web or in stores. The site is well organized. The order and delivery went very smoothly. conti
NO PROBLEM. SERIOUS. KEEP UP THE GOOD WORK.
The order was filled in a very timely manner Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon
The products ordered on December 20 (by colissimo) did not arrive until January 3, 2013...after calling and telling me it would arrive before the end of 2012 and one of the paints is totally unusable because more water than paint...at least my son liked the models although no indications or advice on the boxes about the paints Ã
Review the packaging used or the packaging service the parcel was damaged and had to be repackaged by the post office !!!!!! the equipment was lucky enough to have been
Very slow shipping, slow customer service response time i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order. i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...
Very satisfied with the products ordered. On the other hand very disappointed with your site for the management of addresses (billing and delivery) Nothing is respected even after calling your sales department. A piece of advice: improve your site for delivery and everything will be fine.
All is well, that ends well, i suppose... Initial order confusion, and difficult communication. Took time and Email discussions to get order back on track. Order delayed and was split into 2 parts. With delays, order was finely completed.
I'd like to add a little something to my assessment. I've just read a number of comments and I've noticed that customer service very often tends to blame the end-of-year festivities for delays. However, as far as I'm concerned, my order was placed after the festivities and delivery still took 15 days.
After several orders for products supposedly""available"" it turns out that on 1001maquettes these products are not in stock! This is regrettable, and in the end delays are lengthened. Shipping costs are exorbitant! Paying €890 plus shipping to receive a bubble envelope with your products in it is, in my opinion, taking the piss!
Complete order arrived safely. Delivery times sometimes a little long, but extensive choice of accessory models.
Received torn packaging surrounded by tape ""La Poste"" for the package to hold and a callage really done in a hurry that did not allow the model to arrive unscathed.
Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.
How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.
Item was delivered well after it was promised and horrible customer service I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.
Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.
How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.
Very good presentation of the siteeasily find all brands and ladders.packaging well received and well protected
Large selection VERY fast and accurate shipping
Beautiful reproductions of Allied soldiers on the axis and very rare Difficult""cutting"" on the other hand Delivery on time in perfect condition
The model car was delivered on time, but the color requested was wrong: we received a red car and had ordered a white one.
Superb site that I appreciate and would order again and share with friends
Item was delivered well after it was promised and horrible customer service I ordered a model to be delivered for the holidays, and it ended up being delivered a couple of weeks late. Attempted to contact the seller several times without response. Do not recommend.
See below I ordered something as shown on the website, the order was acknowledged, then sent (after some unspecified delay), and I received it pretty much as I had expected
Not very happy with this order! I would not renew. Long wait! When I visited another mail-order site, I saw the same model from the same brand at 40% less, plus shipping of
Bravo models not found on the market new and delivered carefully! a site to put absolutely in his favorite
Good choice etc etc