Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 223 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/02/2016
Highly recommended Very good range You don't often find anything like this!!!
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 27/02/2016
The package arrived in very bad condition and the assembly pieces all detached from where they were supposed to be!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
No worries in the quality of the models and in the delivery to be renewed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
Site with a varied selection of models and figurines. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
Nothing to say. Very quickly very good and cheaper with Mondial Rel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
perfect and fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2016
No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
it would be good to signal when a product is not in stock to avoid waiting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2016
as mentioned above
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/02/2016
No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/02/2016
I made the reservation of a model through this page last week and I already have it at home. Approximate shipment in about 10 days but they notify you in advance. At all times you receive emails about the status of your order. Perhaps a little expensive shipping costs in relation to the time it takes to arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
correct shipment conforms to my request maybe a little long for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
fast follow-up of the transaction impeccable very professional salesman with all my remerçiemen
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2016
The 1001 maquettes site is very good in itself, but the delivery time is too long! I'm being asked to rate the site even though I haven't received my last order yet.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/02/2016
Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2016
Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2016
compliant order tracking and fast parcel relay delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2016
NO SURPRISES
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 24/02/2016
I paid for an express service and after 48 hours the order is still not shipped. I have even contacted them and they do not respond. I have opened a dispute with Paypal to see if they now respond. I add after their response: I am not going to modify anything so that everything is reflected. Once I opened the dispute they have put the order as shipped. I paid a higher price for it to be urgent by DHL and with tracking number which they did not provide me and also sent by Correos. I sent them two emails on their website to which they have not responded. Now tell me how you intend to defend your""Efficient customer service"" that you put on your website. Be thankful that I am not going to claim a measly £3 extra that I paid for a courier service that I did not receive and that I have upgraded my rating to 2 stars instead of 1 as it was before. Greetings and until
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/02/2016
great service Service was great, very quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2016
great service Service was great, very quick.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2016
The site should be improved to refuse orders if out of stock, rather than letting customers pay, especially with the chronopost option, which means an emergency (birthday) to warn several days later that the item is out of stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2016
All order returns
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/02/2016
Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!
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Response from 1001hobbies
Dear customer, As indicated, ""the boxes USUALLY contain 40-50 figurine soldiers"", however please note the number of figurines also depend on the product's price as smaller boxes like the one you purchased will contain fewer figurines. We apologize for the inconvenience and sent you a discount voucher as a compensation. Best regards, The 1001modelkits team
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/02/2016
Very good online store. Great variety and very good prices. Very fast shipping. 100% recommended.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2016
Everything went really well and the goods were great. Only the delivery took a very long time.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 22/02/2016
Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!
Response from 1001hobbies
Dear customer, As indicated, ""the boxes USUALLY contain 40-50 figurine soldiers"", however please note the number of figurines also depend on the product's price as smaller boxes like the one you purchased will contain fewer figurines. We apologize for the inconvenience and sent you a discount voucher as a compensation. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2016
First order on this site. The choice and prices seem very interesting. Delivery on time and even ahead of the date initially announced. Not disappointed and I'm ready to recommend this site to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2016
delivery quality price nothing to redi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2016
Satisfied with the products of my order but the parcel was badly closed the adhesive tape was badly co
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2016
I have ordered twice recently and everything has worked well.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 20/02/2016
takes to long too get takes to long too get
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2016
takes to long too get takes to long too get
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2016
the only downside is the delivery time, which I find a bit long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2016
well the order impeccably packed super I would recommend on this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2016
Large selection Fast order processing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2016
si vous faites des maquettes moto prenez chez eux ils sont très bon et leurs maquettes sont très bien a part comme pour moi n'oulier pas de prendre la peinture pour certaines maquettes ile le disent qu'il y a la peinture d'autre non .en avant les maquettistes.bonne journ
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2016
Smooth International Transaction Ordered large-scale decals that I was having trouble finding in stock at domestic retailers. Web site was easy to use, payment was simple, and shipping was fast. Received items quickly and in great shape. Thanks again for a terrific international transaction!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2016
Excellent Prices The Prices are Excellent and the Service dis Very Good