★★★★☆
based on 39398 reviews published
Latest customer reviews
Very disappointed impossible to modify the order by phone after validation on in
Fast and accurate service
It is ""distressing"" to note that the tags (product available) do not correspond to reality and that the 7 days for the delivery either. I also agree with the previous comment about product prices: you can find cheaper products if you look hard enough... On the other hand, the communication service is excellent and the product is well packaged for transport. My humble, critical and constructive opinion
I find that the product offered is not very well finished and that the whole red vehicle down to the engine is average.
Lots of choice....a little expensive....but worth the money
Fast service, good quality model kit The rare model kit I ordered was shipped quickly and was of good quality.
5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil
Fast service, good quality model kit The rare model kit I ordered was shipped quickly and was of good quality.
5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil
Everything went smoothly and was completely secure thanks to the PayPal payment option. Delivery fast and in good, secure packaging. If you are looking for another model, 1001 Modellbau is a first port of call.....
I will definitely order something again.
The parcel was well protected and complete, but the delivery time was much longer than expected (3 weeks instead of 10 days). It was for Christmas all right, but I would have preferred to have the actual delivery time so that the big kid wouldn't be disappointed and impatient.
Odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.
Odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.
The site offers a good assortment and communication is accurate. Delivery was a little longer than expected but under the Holidays it fits.
Very bad experience.... will never buy again!!!!
Delivery a little long may be normal with the holidays my gift arrived only 3012 otherwise no particular comment
Service ok but beware of prices it's generally more expensive than other webstor
Order conforms to schedule
Delay not respected received after Christmas No comment
The site is remarkable, with numerous search criteria etc... As for the number of references, it's truly exceptional! Thousands of items! On the other hand, delivery times are sometimes a bit long. Too bad....But it's still great!
Good service the time of christmas was wrong for a fast delivery in time and heu
Ordered on the 10th we are at 30 and I have not received it yet. I will never order anything from this site again and of course I do not recommend it to anyone.
This is the first time I ordered a model from 1001 maquettes. The parcel arrived for Christmas, a Tiger 1 as a 16th Christmas present for our son. But when the boxes were opened, a package of wheels was open and half a wheel was missing. We then sent an email to customer service, which remains unanswered to this day. I was hoping to find a mail-order site I could trust. Unfortunately, I don't think I'll be buying again under these conditions, at the risk of throwing our money away and disappointing others. I would have preferred to give a positive review, but unfortunately I was unable to do so.
The products and their description are correct. Correct packaging. Very satisfied with the purchase although they take too long to ship (5 days). Then MRW transports it fast but the time has already passed. Not suitable for gifts urgently
Fast delivery Item as described.
Glass bottles thrown loose into an empty cardboard box without cushioning. It's a miracle there was no breakage. A major training effort for your shipping staff.
Lots of choice and very good selection, but big problem with shipping. The advertised delivery time is 5 to 7 days, but the parcel only left 8 days after the order was placed.
Would it be possible to inform us about the different paints used on the figurines when we order them? Because we have to wait until delivery to get the right paint numbers.
Very fast transport. The model on arrival was PERFECTLY as I had seen on 1001 maquettes .fr .I highly recommend this site !!!!
All very fast, easy and without any problems. I will definitely order more products again.
No problems from start to finish. In a few days the package arrived.
Fast and punctual
Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.
Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.
Fast and competent
Order Good Delivery Good Packaging Bie
It's all in the title! What more can I say? That the after-sales service is reactive and top-notch? The person was friendly (thank you madam or mademoiselle). The parcel was impeccable but left earlier than expected, and this in the middle of the Christmas period! Hats off to the whole site team and a big "mer" to you all!
I'm still waiting for my order. My first impression was rather negative, so the delivery time was too long - a child didn't get his present in time yesterday for Christmas. I can't say for sure about the quality.
I ordered a product that corresponds to my expectations, but I phoned less than 2 hours after ordering to change the delivery address .... I was assured that my request had been taken into account! I asked for a confirmation email and was told it wasn't necessary But the order arrived at the mauva