/5
★★★★☆
based on 37364 reviews published
★★★★☆
based on 37364 reviews published
Latest customer reviews
5
/5
★★★★★
I give you 5 stars for your seriousness and speed, but 0 stars for the Post Office, which can't deliver to the right address (it's the 2nd time this has happened to me in a short space of time). It took me 3 days to find my parcel at another person's house, with a name that has nothing to do with mine. With TNT or DHL I never get a p
Acheteur Vérifié
purchased on 17/10/2018
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2
/5
★★☆☆☆
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
Verifizierter Käufer
purchased on 16/10/2018
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5
/5
★★★★★
Top! No complaints
Acheteur Vérifié
purchased on 16/10/2018
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4
/5
★★★★☆
Fast transaction.
Acheteur Vérifié
purchased on 15/10/2018
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5
/5
★★★★★
Quality models. It's a pity that the difficulty or number of parts isn't always shown in your catalog or on your website. Gift for my nephew or personal use
Acheteur Vérifié
purchased on 15/10/2018
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5
/5
★★★★★
Very serious delivery on time efficient after-sales service nothing to say i recommend
Acheteur Vérifié
purchased on 15/10/2018
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5
/5
★★★★★
Good follow-up respectable deadline ready to recommend
Acheteur Vérifié
purchased on 15/10/2018
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5
/5
★★★★★
Well packaged extremely fast delivery - Europe to Australia.
Verified Buyer
purchased on 14/10/2018
5
/5
★★★★★
Well packaged, fast delivery Well packaged, extremely fast delivery - Europe to Australia.
Verified Buyer
purchased on 14/10/2018
3
/5
★★★☆☆
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
Acheteur Vérifié
purchased on 14/10/2018
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4
/5
★★★★☆
Satisfied with the service and delivery time
Acheteur Vérifié
purchased on 14/10/2018
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5
/5
★★★★★
Well packaged, fast delivery Well packaged, extremely fast delivery - Europe to Australia.
Acheteur Vérifié
purchased on 14/10/2018
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5
/5
★★★★★
No problem. Package arrived on time. No missing parts. Very good follow-up. I highly recommend this site, very large choice of models. Thank you
Acheteur Vérifié
purchased on 14/10/2018
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5
/5
★★★★★
Everything super gladly again
Verifizierter Käufer
purchased on 13/10/2018
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5
/5
★★★★★
Unfortunately, the order arrived damaged. I contacted customer service by e-mail (pictures attached) and received a reply a few hours later. I was offered a discount which I did not accept due to the severe damage. As there was no response, I called them and immediately got a member of staff on the phone. I was told that I would be sent a replacement and this arrived undamaged with DHL Express. Some people criticize the long delivery times, but as a model maker I find this acceptable as many items are ordered from the rest of the world. Overall, however, I am very satisfied.
Verifizierter Käufer
purchased on 13/10/2018
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5
/5
★★★★★
We started off badly when I paid for a 72 hour shipment and the item arrived a week and a half late, after spending days looking for a way to contact them to make a return, they gave me a shipping address and 10 days ago they received the package and I still haven't heard anything from them or my money. I have not heard anything from them or my money.
Comprador Verificado
purchased on 13/10/2018
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5
/5
★★★★★
Good quality, it was my first model and I loved it. Good service. I will definitely buy again in 1001 maqueta.
Comprador Verificado
purchased on 13/10/2018
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3
/5
★★★☆☆
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
Geverifieerde Koper
purchased on 13/10/2018
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5
/5
★★★★★
Perfect delivery, that's all ! Regards Jochen
Verified Buyer
purchased on 13/10/2018
2
/5
★★☆☆☆
But in your opinion what review should I write since I haven't received anything yet !!!
Acquirente Verificato
purchased on 13/10/2018
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3
/5
★★★☆☆
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
Acheteur Vérifié
purchased on 13/10/2018
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4
/5
★★★★☆
Very good packaging
Acheteur Vérifié
purchased on 13/10/2018
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4
/5
★★★★☆
I always place my orders by phone: always well understood and well served: nothing more to say.
Acheteur Vérifié
purchased on 13/10/2018
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2
/5
★★☆☆☆
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
Acheteur Vérifié
purchased on 13/10/2018
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5
/5
★★★★★
Very good transaction Package sent very quickly Well protected Site offering many products with attractive prices
Acheteur Vérifié
purchased on 13/10/2018
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4
/5
★★★★☆
Very happy
Acheteur Vérifié
purchased on 13/10/2018
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5
/5
★★★★★
The model is perfectly realized, with no detail missing. Well done for this fine achievement!
Acheteur Vérifié
purchased on 13/10/2018
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5
/5
★★★★★
Perfect delivery and materials
Acheteur Vérifié
purchased on 13/10/2018
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5
/5
★★★★★
Fast, accurate delivery
Acheteur Vérifié
purchased on 13/10/2018
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5
/5
★★★★★
Excellent service. I ordered from UK and unfortunately the item did not arrive but when I contacted the seller they were only too happy to send a replacement at no extra cost to myself. This is the best customer service I have experienced in a long time. Fully recommend this seller. Replacement package was delivered promptly and in good condition. Wonderful and many thanks.
Verified Buyer
purchased on 12/10/2018