/5
★★★★☆
based on 36844 reviews published
★★★★☆
based on 36844 reviews published
Latest customer reviews
3
/5
★★★☆☆
Waiting as the Citroën kit is missing a part
Alain D.
purchased on 07/07/2024
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Answer from 1001hobbies
Thank you for your message. We are sorry to hear that the Citroën kit you ordered is missing a part. We have immediately contacted our supplier and we are doing our utmost to solve this problem as soon as possible. An after-sales service is underway to provide you with a rapid solution. We apologize for the inconvenience and thank you for your patience and understanding. If you have any further questions, please do not hesitate to contact us. We're here to help! Thanks again and see you soon!
5
/5
★★★★★
I am very satisfied with the processing and handling.
Winfried H.
purchased on 27/05/2024
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Answer from 1001hobbies
We are very pleased to hear that! Thank you for your positive feedback on the processing and handling. Your satisfaction is our biggest goal and we are always here to continue to provide you with the best possible service. If you have any further questions or need assistance, please do not hesitate to contact us. We are here for you! Thank you again for your trust and feedback. Best regards,
1
/5
★☆☆☆☆
Not received my order in full
Jean-michel F.
purchased on 03/06/2024
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Answer from 1001hobbies
Dear Customer , We are sorry to hear that you have not received your order in full. We have sent you an e-mail asking if you would prefer to receive a credit note or a refund for the unavailable product. Could you please check your mailbox and let us know your choice? This will enable us to resolve the situation as quickly as possible. We sincerely apologize for this inconvenience and thank you for your understanding. If you have any further questions or concerns, please don't hesitate to contact us. We're here to help! Thank you and see you soon!
5
/5
★★★★★
Order delivered two days ahead of schedule.
Marie Josee D.
purchased on 01/07/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that your order was delivered two days ahead of schedule. Your satisfaction is our priority, and we always do our best to provide a fast and efficient service. If you have any further questions or need help, please don't hesitate to contact us. We're here for you! Thanks again and see you soon!
1
/5
★☆☆☆☆
Newsletter spam, delivery time was ambiguous
Oliver H.
purchased on 29/05/2024
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Answer from 1001hobbies
I apologize for the confusion regarding the delivery time mentioned and for any inconvenience this may have caused. We take your feedback very seriously and will rectify the situation to avoid any confusion in the future. I will also be unsubscribing you from our newsletter with immediate effect. If you have any further concerns or need additional support, please feel free to contact us directly. Thank you for your understanding and patience.
5
/5
★★★★★
Top!
Thomas G.
purchased on 06/07/2024
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5
/5
★★★★★
All very well
Jean R.
purchased on 07/07/2024
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Answer from 1001hobbies
️️
5
/5
★★★★★
Perfect
Nicolas J.
purchased on 06/07/2024
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5
/5
★★★★★
Nothing to complain about with regard to the order, except that the parcel was delivered to a different pick-up point from the one selected when the order was placed. I picked it up without any problems and in very good condition.
Laurent S.
purchased on 04/07/2024
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Answer from 1001hobbies
Thank you for your feedback! We are happy to hear that your order arrived in very good condition despite the change of pick-up relay. We apologize for this unforeseen incident and appreciate your understanding. If you have any further questions or need assistance, please do not hesitate to contact us directly. Thank you again for your trust and patience.
5
/5
★★★★★
Accurate delivery and well followed step by step koala
Maurizio Orlando M.
purchased on 14/06/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are happy that the delivery was accurate and well followed step by step. It is important for us to ensure quality service. If you have any other questions or need assistance, we are here to help. Thank you again and see you soon!
5
/5
★★★★★
Convenient website, order placed and delivered without any problems, the products received correspond perfectly to the description on the site.
Jean-michel A.
purchased on 26/06/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you found our website convenient and that your order was delivered without any problems. It's also great to know that the products you received are exactly as described. We're here for you if you have any further needs or questions. Thank you again for your confidence and see you soon in our online store!
1
/5
★☆☆☆☆
Very bad packing not in conformity Missing part impossible to assemble the model fascicle already used after several sending of email and telephone call no answer A model of a value of 124 euros Disgraceful I do not ask for a refund however a simple exchange I advise against any order at your risk and peril
Acheteur Vérifié L.
purchased on 16/06/2024
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Answer from 1001hobbies
We are very sorry for your experience. Unfortunately, we have not received an email from you to date. In order for us to resolve this issue as quickly as possible, could you please send us photos of the affected items to [email protected]. We understand your frustration and are committed to finding a satisfactory solution for you. Thank you for your understanding and cooperation.
5
/5
★★★★★
Just enter the creator's name on the search bar and done.
Ron D.
purchased on 27/05/2024
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Answer from 1001hobbies
That sounds convenient and efficient! Thanks for sharing your experience. If you have any other suggestions or if there is anything we can help you with, please feel free to let us know. Kind regards,
5
/5
★★★★★
Correct delivery
Kristof B.
purchased on 18/05/2024
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Answer from 1001hobbies
Merci!
5
/5
★★★★★
No problem with delivery.
Wenbo Y.
purchased on 07/06/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that there were no problems with the delivery. Please do not hesitate to contact us if you have any further questions or needs. See you soon in our online store!
4
/5
★★★★☆
Despite a substantial delay in the dispatch of my order, I still gave 1001 Hobbies' sales organization 4 stars. That being said, the items ordered came from Kiev in the Ukraine ... and I myself should have understood how difficult it would be for them to meet delivery deadlines, before definitively validating my order on the basis of their confirmation of deadlines. However, according to 1001 Hobbies, this long delay was due to their English supplier!... So I couldn't easily understand the explanations I was given for this delay, and I simply had to be patient, as I had no other suggestions... .
Jean-jacques V.
purchased on 26/04/2024
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Answer from 1001hobbies
Thank you for your constructive comments despite the delay in sending your order. We take note of your comments concerning the origin of the products ordered and the delivery times. We are constantly working to improve our communication with our suppliers in order to avoid such situations in the future. Your patience and understanding are greatly appreciated. Should you have any other concerns or require further assistance, please do not hesitate to contact us directly. Once again, thank you for your understanding.
5
/5
★★★★★
Two working days and the package was at home. everything in order. not a scratch thank you very much
Walter F.
purchased on 01/06/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are happy that the package arrived in perfect condition and was delivered so quickly, in just two business days. If you have any other questions or need further assistance, please feel free to contact us. Thank you again and see you soon!
5
/5
★★★★★
The commitments made are respected and the parcel delivered in perfect condition with a flawless miniature. Well done. A successful first experience.
Michel D.
purchased on 13/06/2024
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Answer from 1001hobbies
Thank you very much for your positive words! We are delighted that you found that our commitments were respected and that your parcel arrived in perfect condition with an impeccable miniature. It's great to know that your first experience with us was a success! We're here for you if you have any further needs or questions. Thank you again for your confidence, and see you soon in our online store! Sincerely, The 1001 Hobbies team
4
/5
★★★★☆
Delivery time a little long but products in conformity
Stef - In'tech Sud A.
purchased on 02/06/2024
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Answer from 1001hobbies
Thank you for your feedback. We are happy to know that the products received are in accordance with your expectations. Concerning the delivery time, we are sorry for the long delay. We take note of your feedback and are constantly striving to improve our services to offer you a better experience. Thank you for your understanding and patience.
5
/5
★★★★★
Impeccable
Nicolas H.
purchased on 03/06/2024
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5
/5
★★★★★
Quick delivery. Good packaging.
Michael R.
purchased on 07/06/2024
Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that the delivery was quick and the packaging was good. If you have any further questions or need assistance, feel free to contact us. Best regards, The 1001 Hobbies Team
5
/5
★★★★★
All went well
Nadine P.
purchased on 06/06/2024
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Answer from 1001hobbies
↔️↔️
2
/5
★★☆☆☆
Too late...
Jean-marc D.
purchased on 22/05/2024
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Answer from 1001hobbies
We apologize for any delays. We understand your frustration and are working hard to improve our delivery service. Thank you for your patience and understanding.
4
/5
★★★★☆
Everything super
Vadym L.
purchased on 27/05/2024
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Answer from 1001hobbies
Merci !
5
/5
★★★★★
Delivery time as stated. Good product selection at fair prices.
Hieronymus G.
purchased on 07/06/2024
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Answer from 1001hobbies
That sounds great! Thank you for your positive feedback! If you have any further questions or need support, please do not hesitate to contact us. Best regards,
4
/5
★★★★☆
Hello, i wish i could find more models that i am looking for. but that is my need. greetings mirko
Mirko L.
purchased on 11/06/2024
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Answer from 1001hobbies
Thank you for your feedback! We understand your desire for a larger selection of models. If you are looking for specific models, please do not hesitate to email us. We do our best to regularly add new products to our website. Yours sincerely,
4
/5
★★★★☆
Almost everything was fine, but the type of delivery I chose said home delivery by post, but they don't bring it to your home and I had to go to the post office to pick it up, if I had known I would have chosen another delivery option.
María Francisca D.
purchased on 01/06/2024
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Answer from 1001hobbies
We apologize for any confusion with the type of delivery you have chosen. We appreciate your comments and will take them into account to improve our service and inform you of your delivery options. If you need any further assistance or have any other questions, please do not hesitate to contact us. Sincerely The 1001 Hobbies Team
5
/5
★★★★★
Perfect !!!!!
Pascal M.
purchased on 26/06/2024
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Answer from 1001hobbies
🤩🥳
5
/5
★★★★★
It is beautiful and the person I gave it to loved it.
María Ángeles M.
purchased on 03/06/2024
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Answer from 1001hobbies
Thank you for your comment. We are glad to hear that the gift was appreciated by the person you gave it to. If you need anything else, do not hesitate to contact us. Best regards, 1001 Hobbies Team
5
/5
★★★★★
Fast, quality shipping
Bruno F.
purchased on 01/06/2024
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Answer from 1001hobbies
Hello, Thank you for your encouraging words! We're delighted that you enjoyed our fast, high-quality shipping. See you soon in our online store! Sincerely, The 1001 Hobbies Team