/5
★★★★☆
based on 37357 reviews published
★★★★☆
based on 37357 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Worst website going fair enough the items and stock is decent - delivery times are shocking and navigation is poor. Paid extra and been waiting near two weeks for any kind of update regarding my order. They were swift and happy enough to take the money from my bank but not so savy to actually progress my order. When I check my current orders it says I have none - solid effort will be demanding my money back.
Verified Buyer
purchased on 26/05/2018
5
/5
★★★★★
A good site many choicesgros bémol lack some model truck i follow follow in search of two model italeri truck carrier. sendings rapi
Acheteur Vérifié
purchased on 26/05/2018
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1
/5
★☆☆☆☆
Worst website going Worst website going, fair enough the items and stock is decent - delivery times are shocking and navigation is poor. Paid extra and been waiting near two weeks for any kind of update regarding my order. They were swift and happy enough to take the money from my bank, but not so savy to actually progress my order. When I check my current orders it says I have none - solid effort, will be demanding my money back.
Verified Buyer
purchased on 26/05/2018
Answer from 1001hobbies
Dear customer, Please provide us with your order number so we can help you. Best regards, The 1001Modelkits Team
5
/5
★★★★★
Nothing to report
Acheteur Vérifié
purchased on 25/05/2018
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5
/5
★★★★★
1001 Maquettes I recommend you young Padawan?? on their site the Force you will find.....in the wide choice of products they offer as well as all the equipment and accessories essential to achieve the hard and meticulous mission that awaits you......I count on you to take a look....and maybe your happiness like me you will find...@ more in the
Acheteur Vérifié
purchased on 25/05/2018
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5
/5
★★★★★
Fast and pleasant transaction!!++++++++
Acquirente Verificato
purchased on 24/05/2018
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5
/5
★★★★★
Keep up the good work 1001!
Verified Buyer
purchased on 24/05/2018
1
/5
★☆☆☆☆
Order placed on 03.05.2018 ... Goods not received until today. Anyone ordering here must know that it is not delivered from DE. It comes from France. When ordering was specified shipping in 24h this took place only after 15 weeks. Absolutely unacceptable. Now the package has been damaged and is with DHL. IT NERVT. Was the first and last time I ordered something here.
Verifizierter Käufer
purchased on 24/05/2018
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5
/5
★★★★★
Fast and secure delivery
Verifizierter Käufer
purchased on 24/05/2018
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5
/5
★★★★★
Keep up the good work 1001! keep up the good work 1001!
Acheteur Vérifié
purchased on 24/05/2018
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5
/5
★★★★★
Fast compliant no problem. i recommend
Acheteur Vérifié
purchased on 24/05/2018
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3
/5
★★★☆☆
Delivery time a little long and no direct information for the delay
Acheteur Vérifié
purchased on 24/05/2018
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1
/5
★☆☆☆☆
Very fast delivery, team that listens, I recommend... BUT if I may say so: I ordered a kit and there was a mistake in the choice of paints. I had attached a visual with my order that clearly identified the paints I needed. After contacting you by phone, the member of your team clearly acknowledged that it was a mistake on your part. However, here's what I'm told: It's impossible for you to send me the missing paint because the shipping costs are higher than the product itself. So I have to buy the missing paint at my own expense (which I won't do), even though you are 100% responsible for this error, which you acknowledged... I therefore feel that it was up to you to repair it. It's all the more annoying because I took a lot of time to detail my order: by phone and via the chat on your website. This model is a project close to my heart. It's a pity that this important point (yes, one color less is annoying when you have a precise idea in mind...) has tarnished the experience when a small gesture would have allowed you to make a happy customer. Following your reply, I'd like to clarify, since you don't seem to have read it: I SENT A PHOTO WITH MY ORDER TO CHOOSE THE COLORS. I THEN CONTACTED YOU BY PHONE TO MAKE SURE THAT THE RIGHT COLORS WOULD BE CHOSEN. It was you who advised me to take this kit and that your colleague would select the paints I had requested. Don't pretend you don't understand, I have the impression that you didn't read my message, which is just as well.
Acheteur Vérifié
purchased on 24/05/2018
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5
/5
★★★★★
Excellent: fast and complete delivery: I recommend
Acheteur Vérifié
purchased on 24/05/2018
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5
/5
★★★★★
Keep up the good work 1001! keep up the good work 1001!
Verified Buyer
purchased on 24/05/2018
2
/5
★★☆☆☆
Very pleased with the servicealso very happy with the model thank you
Verified Buyer
purchased on 23/05/2018
5
/5
★★★★★
Couldn't find what I wanted locally the manufacturer was out of stock (for all I know they've discontinued it) this was the best priced site (including cost of delivery) I came across. That's it.
Verified Buyer
purchased on 23/05/2018
1
/5
★☆☆☆☆
The delivery and after-sales service is unfortunate. I bought a model in January and today May 23rd I am still waiting for my money back. Right now they have the model and I do not get my money back in fact they do not even answer my emails. I do not recommend you to buy anything on this site: 1001maquetas Regrettable service! Today 29th day I still have not received my money despite the response from the store.
Comprador Verificado
purchased on 23/05/2018
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5
/5
★★★★★
Couldn't find what I wanted locally Couldn't find what I wanted locally, the manufacturer was out of stock (for all I know they've discontinued it), this was the best priced site (including cost of delivery) I came across. That's it.
Acheteur Vérifié
purchased on 23/05/2018
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3
/5
★★★☆☆
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
Acheteur Vérifié
purchased on 23/05/2018
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3
/5
★★★☆☆
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 23/05/2018
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5
/5
★★★★★
Very fast delivery and well-protected goods
Acheteur Vérifié
purchased on 23/05/2018
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4
/5
★★★★☆
Packaging very average delivery not very fast otherwise no particular problem
Acheteur Vérifié
purchased on 23/05/2018
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5
/5
★★★★★
Order conforms delivered on time. thank you for the poster gift in the package.
Acheteur Vérifié
purchased on 23/05/2018
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4
/5
★★★★☆
Very pleased with the service,also very ... Very pleased with the service,also very happy with the model thank you
Acheteur Vérifié
purchased on 23/05/2018
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4
/5
★★★★☆
Very pleased with the service,also very … Very pleased with the service,also very happy with the model thank you
Verified Buyer
purchased on 23/05/2018
5
/5
★★★★★
Couldn't find what I wanted locally Couldn't find what I wanted locally, the manufacturer was out of stock (for all I know they've discontinued it), this was the best priced site (including cost of delivery) I came across. That's it.
Verified Buyer
purchased on 23/05/2018
4
/5
★★★★☆
I placed my order on 4/28/2018 Saturday and I have not received my items as of 5/22/2018. The website says it shipped my item on 5/7/2018 the following Monday. 1 whole week (5 days) and they did not ship item until the following week. not on 4/30 not on 5/15/25/3 or 5/4/2018 but the following monday 5/7/2018. The items I ordered are small and would fit in a small envelope. I don't understand why it would take so F&%$#@ long to send 2 templates. website is very deceiving with USA Contact information when they are out of Europe! First and last time I will use this site. I only wish I receive my items soon or at all.I made a huge mistake.
Verified Buyer
purchased on 22/05/2018
4
/5
★★★★☆
Order was processed quickly. However, shipping was a little delayed! Otherwise very satisfied.
Verifizierter Käufer
purchased on 22/05/2018
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1
/5
★☆☆☆☆
Unacceptable Service I placed my order on 4/28/2018 Saturday and I have not received my items as of 5/22/2018. The website says it shipped my item on 5/7/2018 the following Monday. 1 whole week (5 days) and they did not ship item until the following week. not on 4/30, not on 5/1,5/2,5/3 or 5/4/2018 but the following monday 5/7/2018. The items I ordered are small and would fit in a small envelope. I don't understand why it would take so F&%$#@ long to send 2 templates. website is very deceiving with USA Contact information when they are out of Europe! First and last time I will use this site. I only wish I receive my items soon or at all.I made a huge mistake.
Verified Buyer
purchased on 22/05/2018
Answer from 1001hobbies
Dear customer, The website is in English with USA contact information in order to be as easy to use as possible for our American customers. We do ship from France so the delay can sometimes be quite long. We are currently looking for faster shipping services towards the US. We apologize for the inconvenience. Best regards, The 1001Modelkits Team