★★★★★
based on 763 reviews published
Latest negative customer reviews
I ordered in the morning with express delivery option for next day delivery. Instead of arriving 1 day after, it arrived 4 days later. No response from customer service following my message a few days ago.
We apologize for the delivery delay and the lack of response from our side. This does not correspond to the quality of service we wish to offer.
We are processing a refund for the express shipping fees today.
Once again, our sincere apologies for this inconvenience.
Best regards,
The 23vins team
Hello, incomplete order, I sent a message, no response for now. Thank you
I was supposed to receive my order at a pickup point next to my house. The package arrived at the post office very far away and very heavy. This is the last time I order from you.
Perfect
The bottle I ordered does not correspond to the bottle I received. Despite my complaint, no reaction to date. Please pay attention to the visual of the product displayed on the site when ordering. This is Vve Clicquot and its ice jacket.
0........ Broken bottles I'm still waiting for you to contact me to find out what we're doing. The package was returned to you by mail. I'm very angry.
Delivery not in accordance with the order 2 times in a row. Unacceptable
I ordered 1 hour ago, except if my opinion concerns if I am satisfied to have paid, to ask me my opinion is nonsense!
No comment tracking
Delivery time 15 days !!! Incomplete order. Missing 2 bottles !!!. no explanation. Etc ...
Corky and not good, contrary to my memories