Customer reviews of 321cbd

The delivery never arrived.

An order validated on 06/9 still not delivered, without even a call from you !!!!

Good communication, well organized site, good promotions, but the 48h delivery time was not respected. Personally, I waited 5 days to receive my order. This is not excessive, but when 48 hours are announced, it creates a certain frustration.

Order still not received since September 6.... I'm disappointed, which explains the stars. But we have to be honest, this problem of late reception is rare, I've been a customer for a long time and I've never had such a long wait for reception. Very good site and quick telephone response. I was delivered on the 18th.

Good flowers but the delivery took 10 days against the 48h announced. So don't count on the 48h during the sales period, don't be in a hurry (this delay is observed at every sale).

Too much time between order and delivery. Ordered on 4/09/2023 and on 16/09/2023 still received nothing.

Hello, 48h delivery according to the site, order placed on September 4, 2023, today is September 16, 2023, still no news. I asked for a commercial gesture, a 10% voucher that can't be combined with other promotions...I place my orders when there's a 40 or 50% discount, so the commercial gesture is useless. I would have preferred 1g of another product to test. In short, this was my first test on this site, and therefore my last. Hoping to receive my order one day... Yours sincerely

Tro long no compensation other than a 10% code wowhhh for a 10-day delay

Meine Ware ist nicht angekommen! Ich bestelle nie wieder.

order placed on 05-09-2023 , we are currently on 13-09-2023 and I still have not received anything although it says delivery in 24-48h! the carrier site says: "Your Colissimo will soon be entrusted to us! It is currently being prepared by your sender. As soon as we receive it, you can track its progress here. If you have any questions, please contact your sender or their customer service department."

Regular customer since 2021, very good site, good quality products, discounts and reductions are a little discreet and lack visibility. Error on my latest order, I've been waiting a week to receive it ...

Very dissatisfied, 2nd order on 06/09/23 10h24, we are on 11/09/2023 still no delivery You do not keep your commitments

Liver problems

I've been a customer for nearly 1 year now, and I find that the quality has dropped. Unfortunately, the product is getting drier and drier, which spoils the taste a bit .

Bjr. I've been a customer for some time now, but delivery times are getting longer and longer, the 48 hours planned after ordering, or even 72 hours, are not kept. Please think ahead.

No delivery So, no delivery for an order placed on August 10 and credit card payment 48 hours later, or, nevertheless, they don't seem to mind (not even an apology). However, delivery is part of the order and the company is indeed responsible for the correct receipt of the product ordered and the customer is entitled to demand reimbursement (article 229-15) of the consumer code, so no....What do you want, we're not in it (from Colissimo)" Yes, we are! You're responsible and I'll be happy to send you a summons.

I received the wrong product

Good quality, the only downside is that the 50% made per holiday has been reduced to 40%, which is less pleasant.

Ordered on Monday and delivered on Saturday. That's a bit long

Delivery of 7 days, twice consecutively without commercial gestures of type point of reductions in spite of fidelity since several years. Special discounts have been reduced. At another site, discounts +, with a bonus offered, trim offered and free delivery, followed and respected... Disappointed, yet satisfied for many years. I don't think I could buy from 321cbd... Despite my numerous e-mails to inform you of my dissatisfaction, no reaction from you other than blaming your partner, the post office and standard e-mails in reply. It's a pity, your products are good, but customer service is not evolving in the right direction!

The cBD is good as usual Unfortunately I received 5g instead of 10g (surely a small error) can I be reimbursed? Or get the rest? Apart from that, it's too good

Very poor quality trim, to be avoided.

Nothing to say about ordering and delivery, but the quality is much better on some competing sites.

My cat hasn't improved at all, his anxiety is still there, and when I put it under his tongue he drools and when he sees me coming towards him with the bottle he cries. As a result, he's worse than before, so stop it. 18? lost.

Good quality in general but lacks a loyalty program with discounts for customers

Satisfactory experience, fast shipping. Ringo gif, amnesia...top-notch. Small disappointment with the mango-kush in terms of aroma...bland, yet so promising on the description!

Order received very quickly but not very effective for my sleep problems.

Hello, usually I buy my cbd in a shop near me and after having fallen on one of your promotions I let myself be tempted for a 1st order, in the program 5g of orange Bud - 5g of critical - 5g of lemon haze and 5g of amnesia Kush. Weight-wise, nothing to complain about, all around 5.5 6g, after opening I noticed that the 4 varieties were quite dark in color, rather dry and very light smelling, I still had some lemon haze & orange Bud from my little shop, a beautiful orange-green color and very fragrant! As for taste and smell, there's nothing to see here either, it's really not terrible, very light taste and no sensation at all, just the opposite of the one from my little shop, I think this will be my 1st and last order... I prefer to pay more in store and have a quality product... Yoann

Product conforms to order but delivery not in 48h

I don't have enough experience to rate this product yet. It was to energize my sick cat and I've only been able to give it to him twice...with no result...so my opinion is of no interest. On the other hand, the site is responsive and the order arrived quickly.

Very good cbd flower, particularly appreciated the grand daddy purple but and there is a but because every time I order I receive the package between 10 and 15 days ? and that clearly in 2023 is not acceptable ?

Order received after one week unacceptable when I was told 48 hours for delivery

Amnesia in name only, ultra-moist head...

3 times filtered! bad smell like soap!

I ordered two days before a 50% discount. I sent an email to see if you could make a gesture. No answer! A lost customer!

A regular customer for over 2 years, I've always been satisfied with the quality/price ratio of their products, until I had to contact their customer service department. I used to buy the same variety of flowers, but on my last order I received a poor quality product: relatively airy flowers containing seeds, bad smell and bad taste. I should point out that these characteristics are still common for certain varieties grown outdoors. Except that the variety ordered was supposed to be an indoor one! In my opinion, a mistake was made at the time of ordering, but the customer service department justified itself by citing variations between several batches. In absolute terms, this is absolutely true, and I've already observed this since I've been ordering the same variety for 2 years. Only this time the product is not AT ALL the same, and for the reasons mentioned above I can confirm that it's not a variety grown indoors. In the end, all they offered me was a 10% discount voucher, scant consolation for a former customer who regularly spends good sums with them. [EDIT] I understand that you have a strict policy on complaint deadlines but I think you could have made an exception for a former customer like me who has spent a 4-figure sum with you over the past 2 years. But hey, I should have checked the product on receipt, that'll teach me to trust.

I have no results with my muscular pain (tendonitis).

Good product less than 48 days not ready and impossible to put my discounts

The rest is fine (transport and packaging).

Fast positive