Customer reviews of 3D Minis Factory

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 546 published reviews
5 488 89% 4 34 6% 3 16 3% 2 5 1% 1 3 1%

Summary of reviews

3D Minis Factory consistently delivers high-quality figurines with fast, careful delivery and reliable, attentive customer service. Reviews highlight superb print quality, detailed and finely finished models, and thorough packaging that protects the prints, along with fast shipping and helpful, responsive support. Customers appreciate tailored service, including customization and quick resolution of issues, and many express strong satisfaction and willingness to reorder. Overall, the store is seen as professional, dependable, and offering solid value with courteous communication.

All reviews

A
Aymeric B.
Rating: 5 out of 5
following a purchase from 11/08/2026
Nickel
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Didier D.
Rating: 5 out of 5
following a purchase from 09/08/2026
Always on top! No question of ordering elsewhere. Thanks to the team for their work.
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Martin E.
Rating: 5 out of 5
following a purchase from 12/08/2026
Very quick service and quality models, will certainly be back again.
M
Matthew F.
Rating: 4 out of 5
following a purchase from 11/08/2026
Very cool minis with nice detail. The dragon's head insert needed filing before it fit snuggly, otherwise this would be an easy 5 stars.
M
Manuel Gj J.
Rating: 5 out of 5
following a purchase from 01/08/2026
Always at the top. No fear, no limita.
A
Audrey W.
Rating: 5 out of 5
following a purchase from 07/08/2026
Well packaged received.
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Jean Pierre M.
Rating: 5 out of 5
following a purchase from 06/08/2026
Fast shipping, everything perfect
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Thomas G.
Rating: 5 out of 5
following a purchase from 04/08/2026
Great as always!
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Michel-Ange T.
Rating: 5 out of 5
following a purchase from 31/07/2026
The figurines are really beautiful, fast and careful shipping, top seller! Thank you
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Nicolas G.
Rating: 5 out of 5
following a purchase from 29/07/2026
Very fast shipping and delivery, and it was also very easy to add a figurine that I had forgotten to the order. The little gift carambars in the box were very appreciated :)
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Response from 3D Minis Factory
Thank you very much Nicolas for this beautiful slightly tasty feedback! :)
Looking forward to it!!
Playfully,
Gaspard
T
Thomas S.
Rating: 5 out of 5
following a purchase from 01/08/2026
Good quality printing, also gives good advice for custom printing, very responsive and attentive
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Response from 3D Minis Factory
Hello Thomas and looking forward to it! Since we are passionate, we always try to respond as best as we can :)
Playfully,
Gaspard
T
Tom P.
Rating: 5 out of 5
following a purchase from 30/07/2026
Rendered perfectly, thank you for also providing the two copies with a small defect.
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Response from 3D Minis Factory
No worries Tom, on the contrary, it's better to have his 2 blitz at your place than at the bottom of a trash can :)
And thank you for the feedback!
Playfully
Gaspard
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Ludovic P.
Rating: 5 out of 5
following a purchase from 29/07/2026
Perfect exchanges, fast shipping. The resin is of very good quality. I recommend.
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Response from 3D Minis Factory
Thank you very much Ludovic! Looking forward to it!! :)
Playfully
Gaspard
V
Victor O.
Rating: 5 out of 5
following a purchase from 23/07/2026
perfect
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Response from 3D Minis Factory
Hello Victor and thank you for the 5 beautiful stars! :)
Playfully,
Gas^pard
E
Emmanuel F.
Rating: 5 out of 5
following a purchase from 22/07/2026
Great
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Response from 3D Minis Factory
Thank you Thank you :)
Playfully,
Gaspard
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Pierre L.
Rating: 5 out of 5
following a purchase from 27/07/2026
Perfect!
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Response from 3D Minis Factory
Hello Pierre and thank you for this comment as well Perfect! :)
Playfully,
Gaspard
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Laurent Z.
Rating: 5 out of 5
following a purchase from 27/07/2026
Good quality and very fast
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Response from 3D Minis Factory
Thank you very much Laurent for his 5 stars and this very good comment :)
Playfully,
Gaspard
V
Vincent C.
Rating: 5 out of 5
following a purchase from 13/07/2026
Super quality, customer service available and efficient! TOP!
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Response from 3D Minis Factory
Thank you very much Vincent !! :) :) :)
It's so great to have such happy clients! :)
Playfully,
Gaspard
W
William F.
Rating: 5 out of 5
following a purchase from 09/07/2026
High quality figurines. Fast and careful delivery.
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Response from 3D Minis Factory
Thank you very much for this nice feedback! :)
Playfully,
Gaspard
V
Vincent B.
Rating: 5 out of 5
following a purchase from 07/07/2026
Package received on the scheduled date The printed figurines are of good quality
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Response from 3D Minis Factory
Hello and thank you Vincent for his 5 stars and for this comment! :)
Playfully,
Gaspard
O
Olivier O.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect print, even if my original files were not. A very good contact and really very satisfied with the production! I will come back with new orders, that's for sure!
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Response from 3D Minis Factory
Looking forward to it Olivier! And yes, we sometimes struggle with some borderline files :D
Playfully,
Gaspard
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Alexandre L.
Rating: 5 out of 5
following a purchase from 06/07/2026
Fast delivery. Unbreakable product. I even got a bonus with one of the failed products, but usable.
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Response from 3D Minis Factory
Hehe! Thank you very much Alexandre for the 5 beautiful stars and the great feedback! :)
Playfully,
Gaspard
G
Georges L.
Rating: 5 out of 5
following a purchase from 19/06/2026
The order was substantial and everything was perfect... Really a shopping website that I recommend ..:-)
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Response from 3D Minis Factory
Thank you very much, and looking forward to it! :)
L.udiquement,
Gaspard
O
Olivier C.
Rating: 5 out of 5
following a purchase from 23/06/2026
Everything went very well, deadline and quality met.
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Response from 3D Minis Factory
Thank you very much for this great comment and its beautiful 5 stars! :)
Playfully,
Gaspard
S
Sylvain C.
Rating: 5 out of 5
following a purchase from 24/06/2026
Great job! The few points of improvement they need are really nitpicking. Excellent figurine at a very reasonable price!
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Response from 3D Minis Factory
Thank you very much for the 5 stars and for the feedback! Even after 7 years of printing, we are still learning! :)
Playfully,
Gaspard
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David J.
Rating: 2 out of 5
following a purchase from 08/06/2026
Very good responsiveness. Speed of printing and shipping but the print quality is not there. I get better results with an Anycubic Mono 4k
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Response from 3D Minis Factory
Hello David and thank you already for your feedback!

Please do not hesitate to contact us by email if the result does not please you, with some photos. We can look at what might have happened and of course offer you a replacement or a refund if the print is not up to par.

Even with our AmeraLabs resin and our 16K machines, 3D printing is still very artisanal and unfortunately, it can happen that a figurine does not come out as it should.

Playfully,
Gaspard
J
Julien M.
Rating: 5 out of 5
following a purchase from 16/06/2026
110% satisfied
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Response from 3D Minis Factory
I love it !! :D
Thank you !!!
Playfully,
Gaspard
J
Juan Carlos M.
Rating: 5 out of 5
following a purchase from 05/06/2026
Todo perfecto, rápido y muy bien embalado. La impresión y el detalle de las figuras es buenísimo.
Response from 3D Minis Factory
Thank you so much for your kind words! :)
Ludiquement,
Gaspard
V
Veyrat A.
Rating: 5 out of 5
following a purchase from 05/06/2026
good service deadlines ok (5 working days)
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Response from 3D Minis Factory
Thank you very much Veyrat for the 5 stars and the comment :)
Playfully,
Gaspard
T
Théo L.
Rating: 5 out of 5
following a purchase from 05/06/2026
Top of the top
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Response from 3D Minis Factory
Thank you Thank you! :) :) :)
Playfully,
Gaspard
V
Victor L.
Rating: 5 out of 5
following a purchase from 04/06/2026
I had a Hero Forge model figurine printed, the quality is superb, the shipping is fast, the people I corresponded with are very nice. Go ahead with your eyes closed if you want to order from them!
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Response from 3D Minis Factory
Hello Victor and thank you very much for this great feedback! I hope the figurine is doing well! :-P
Playfully,
Gaspard
S
Stéphane M.
Rating: 5 out of 5
following a purchase from 28/05/2026
Order arrived quickly Good after-sales service (defect on figurine, replaced), fast and competent! Thank you to the team
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Response from 3D Minis Factory
Thank you Stéphane !
And yes, despite all the attention we pay to it, there are a few rare misses that are quickly replaced :)
Thanks again for this great feedback !
Playfully,
Gaspard
C
Clement R.
Rating: 5 out of 5
following a purchase from 02/06/2026
Tttt
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Response from 3D Minis Factory
Thank you Clément for the 5 stars :)
Playfully,
Gaspard
B
Bernard T.
Rating: 5 out of 5
following a purchase from 24/05/2026
Perfect service, prompt delivery, great models.
Response from 3D Minis Factory
Thank you Bernard so much for your wonderful feedback! :)
Playfully,
Gaspard
E
Elie B.
Rating: 5 out of 5
following a purchase from 20/05/2026
Top service
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Response from 3D Minis Factory
Thank you very much for these 5 beautiful stars for the service! :) :) :)
Playfully,
Gaspard
B
Bruno P.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very beautiful engraving! I intend this knight to be the lord of my Sarmatians for Saga
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Response from 3D Minis Factory
Thank you Bruno! Looking forward to always growing the Saga bands!
(And especially when we talk about a lord :D!)
Playfully,
Gaspard
E
Eduardo D.
Rating: 5 out of 5
following a purchase from 13/05/2026
Despite the large volume of the order, everything arrived in optimal condition and with the promised quality.
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Response from 3D Minis Factory
Hello Eduardo !
Thank you for this nice comment in Spanish ! <3 :)
Best regards !
Gaspard
B
Bruno D.
Rating: 5 out of 5
following a purchase from 16/05/2026
fast and faithful to the description. very beautiful work.
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Response from 3D Minis Factory
Thank you very much Bruno for this very flattering review :)
Playfully
Gaspard
V
Vincenzo M.
Rating: 5 out of 5
following a purchase from 13/05/2026
Good miniatures
Response from 3D Minis Factory
Thank you Vincenzo !
And thank you for the 5/5 :)
Best regards,
Gaspard
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 13/05/2026
a very available and attentive team, the order processed quickly and a very satisfactory result. Looking forward to the next one!
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Response from 3D Minis Factory
Thank you very much for this great comment and the 5 stars that go with it! :)
Playfully,
Gaspard
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