English
★★★★★
based on 772 reviews published
Latest customer reviews
Fast service, quality paper
Impeccable customer service and delivery
We warmly thank you for your positive review. It is a real pleasure to know that you are satisfied with our customer service and delivery. Your satisfaction motivates us to continue offering the best.
Best regards,
The Deco&you team.
It has turned out perfect, beautiful. Good service, fast, and quality material
Very good attention, always very attentive to the customer and their tastes. A ten in every way, unbeatable treatment.
The color of the paper was not the expected as in the picture of the website. I had to return it which has cost me 20e extra. Not happy at all.
Thank you for your feedback. We are genuinely sorry to hear that the color of the paper did not meet your expectations. Your comments are important to us, and we will review them to improve our product descriptions. If there is anything we can do to assist you further, please do not hesitate to reach out.
Best regards,
The Deco&you Team
Perfect
Everything is perfect. I will order again.
We bought wallpaper and they helped us at all times to calculate the rolls and to process the order urgently. The paper is of great quality, it looks great! Totally recommendable.
Perfect service in attention and deadlines
I placed the order, and it arrived correctly. Satisfied. I haven't set it up yet.
Good service. disappointing fabric. not a partner in the photos. the interior is white, made of linen.... very strange. and on top it shines, it didn't indicate that.
This last order took a little longer than expected and the rolls arrived open and one of them dirty.
We appreciate your feedback and apologize for the inconveniences you have experienced with your last order. We regret that the rolls arrived open and that one of them was dirty. Your satisfaction is very important to us and we will take your comments into account to improve our service. If you wish, we can help you resolve this situation.
Sincerely,
The Deco&you team
Very well, I was at the studio they have in Valencia and they attended to me wonderfully, I went with a clear idea of the paper I wanted so the order was made quickly and delivered in 48 hours.
It arrived perfectly. Thank you
Very good customer service, very fast and professional!! Highly recommended
Precious and good quality!
Second order from this store. Exceptional customer service (Thank you Mei). The merchandise arrived in a timely manner.
I have received a whole order of defective, stained rolls of paper
As we have already contacted you by email, we are managing your claim to provide you with a solution and to have your order in perfect condition.
We kindly ask you to give us some time as everything has its processes.
Best regards.
Deco & You.
Very well. Everything according to plan
COMPLIANT WITH THE ESTABLISHED DEADLINES
Very good quality and easy to install. The paper was not thin and did not wrinkle or tear at any time. Very happy
We sincerely thank you for your valuable opinion and are delighted to know that you are satisfied with the quality and ease of installation of our paper. Your satisfaction is our priority and we hope to serve you again in the future.
Very satisfied with the quality of the product and the final result. It took longer than I would have liked to receive the product.
Fabrics of very good quality. The only downside: I ordered 4 meters in length (thinking I could work with my fabric without having to make joins) and I received my purchase in 2 pieces. Regarding the delivery: effort to be made, as it was not anticipated by the carrier who threw the package over my fence and at my tenants.
We sincerely thank you for your positive review and your appreciation of the quality of our fabrics. We are sorry to hear that your order was received in two pieces, as well as for the inconveniences encountered during delivery. We take your comments very seriously and will work with our delivery partner to improve this process. Your satisfaction is our priority and we remain at your disposal for any other comments or needs.
Gran variedad para elegir además. , Muy profesionales siempre disponibles para ayudar con el pedido , yo estaba muy perdida y les bombardee con preguntas q siempre me respondieron y solucionaron
Thank you for your positive feedback! We're thrilled to hear that you appreciated our wide variety of options and our team's professionalism. We're always here to assist with any questions you may have. Your satisfaction is our priority, and we look forward to serving you again at Deco&You!
Design and send spectaculars
Great!
Very good attention, collaborators The order arrived very soon
There was a delay with some samples and the attention received on this matter was correct. On the other hand, I bought a couple of rolls of wallpaper and the delivery went very well
Thank you very much for sharing your experience with us. We apologize for the delay in the samples, but we are glad to know that our attention was to your liking. We are also delighted that the delivery of the rolls of wallpaper was satisfactory. We appreciate your trust in Deco&you and hope to serve you again in the future.
Very happy with the purchased product and the delivery ahead of schedule!
Beautiful wallpaper, perhaps a little more expensive. They advise you in a very attentive and professional manner. I would recommend it.
They are incredible professionals!!! Very quick in response. Especially Kike
Perfect
The purchasing process went very well. Everything arrived on time and in good condition, and the customer service was excellent.
Everything went wonderfully. They sent me a preliminary design for my approval and it arrived on time and in good shape. Price better than the rest of the websites I viewed and exquisite treatment. I recommend it 100%
It has been very easy and quick. Even though I write from the Canary Islands and they generally treat us as outside of Spain, it has been smooth and without setbacks.
Very fast shipping
The delivery time for the samples is too long and it never arrives complete. Despite this, there is a lot of variety and it is easy to use the website and place an order.
Very bad service and worse education in customer service
We regret that your experience has not been satisfactory, but we would like to clarify the situation to avoid misunderstandings.
As we mentioned in detail through our customer service chat, the item you purchased is a made-to-order product. This type of product is made exclusively for each customer, which is why our commercial policy specified on our website and confirmed through the screenshots we sent you indicates that returns are not accepted.
I ordered two identical samples to have a larger piece and get an idea. I received only one sample the size of a sheet of paper. With such small samples, it is impossible to get an idea. I have requested samples on other occasions from other websites and they were larger. Best regards
Thank you for your comment. We are sorry that the samples did not meet your expectations. We appreciate your feedback and are working to improve our customers' experience. If you have any other questions or need assistance, please do not hesitate to contact us.
The paper is precious and the service is unbeatable.