Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

All reviews

Marre D.

Published on 30/08/2023 à 09h59 following a purchase from 15/08/2023

Perfect.fast and quality product.thanks

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Buzz

Published on 29/08/2023 à 21h51 following a purchase from 26/08/2023

I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.

Shahram M.

Published on 29/08/2023 à 19h41 following a purchase from 14/08/2023

I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.

Manu

Published on 28/08/2023 à 13h38 following a purchase from 06/08/2023

Perfect, practical, quality rubber strap

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Pitumbur R.

Published on 28/08/2023 à 09h11 following a purchase from 06/08/2023

Excellent Service

Cliente

Published on 24/08/2023 à 19h13 following a purchase from 01/08/2023

Delivery on time, product conforms.

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Alfred

Published on 23/08/2023 à 08h26 following a purchase from 07/08/2023

Shipment compliant and above all very fast, bracelets as I like them, I highly recommend the store.

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Juan C.

Published on 22/08/2023 à 19h21 following a purchase from 01/08/2023

Great quality. Fast global shipping.

Rod M.

Published on 22/08/2023 à 18h18 following a purchase from 01/08/2023

Perfect, the bracelet was just as I wanted it, excellent workmanship and very fast delivery. Thank you and keep up the good work.

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Starck

Published on 21/08/2023 à 19h42 following a purchase from 06/08/2023

I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!

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Peter O.

Published on 18/08/2023 à 18h11 following a purchase from 03/08/2023

Quick and simple service, product was exactly as described.

JMP

Published on 18/08/2023 à 17h23 following a purchase from 27/07/2023

All cool !Thank you

Shanon K.

Published on 18/08/2023 à 13h42 following a purchase from 03/08/2023

Very good service I recommend

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Zbigniew K.

Published on 17/08/2023 à 14h10 following a purchase from 26/07/2023

I received a completely different strap from the one I ordered. No one in the company wants to talk about the complaint.

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Published on 17/08/2023 à 09h33 following a purchase from 02/08/2023

Material arrived on time, as ordered.

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Carlu20

Published on 16/08/2023 à 15h53 following a purchase from 25/07/2023

Perfect. Thank you

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Rémi

Published on 15/08/2023 à 19h55 following a purchase from 31/07/2023

Perfect service, as usual.

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Neil P.

Published on 14/08/2023 à 21h37 following a purchase from 23/07/2023

Strap exactly as described. Quick delivery. Looks great!First class service and product.

Tsavo

Published on 14/08/2023 à 18h45 following a purchase from 30/07/2023

Super boutique, original concept and quality

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Client

Published on 14/08/2023 à 17h13 following a purchase from 16/07/2023

Fast service and compliant product

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Jean-pierre F.

Published on 14/08/2023 à 15h19 following a purchase from 23/07/2023

Beautiful!!!

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J G.

Published on 14/08/2023 à 11h25 following a purchase from 31/07/2023

Poor quality. Plastic, not real leather. The brown strap when worn its stretches and turn another color and looks like it will break soon.

Francois

Published on 14/08/2023 à 09h40 following a purchase from 30/07/2023

Great customer service and products are always made at the highest possible quality.

Martin

Published on 11/08/2023 à 16h42 following a purchase from 20/07/2023

Easy to use website and order system.Fast shipping and fair pricing.Nice and high quality item.Item features as described.

Kent

Published on 09/08/2023 à 20h44 following a purchase from 25/07/2023

Super service, superb product and exelent communication.

Tixier

Published on 09/08/2023 à 16h17 following a purchase from 24/07/2023

Fast and compliant, thank you.

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Fernando

Published on 09/08/2023 à 12h48 following a purchase from 24/07/2023

Excellent client service.Excellent product.Very fast service and delivery.Highly recommended

Jonas N.

Published on 07/08/2023 à 13h43 following a purchase from 23/07/2023

Great product and a very professional approach

Yrreiht

Published on 04/08/2023 à 13h20 following a purchase from 20/07/2023

The build quality and finish are superb! I have absolutely no regrets about this purchase - quite the contrary!

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Frédéric J.

Published on 03/08/2023 à 16h41 following a purchase from 19/07/2023

Absolutely sublime my watch is wonderfully highlighted Many thanks

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Philippe

Published on 02/08/2023 à 19h13 following a purchase from 18/07/2023

Superb workmanship

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Pascal

Published on 02/08/2023 à 11h33 following a purchase from 18/07/2023

Hello, I ordered two bracelets in caiman and alligator leather. They are real marvels, I highly recommend them. Thank you ABP Concept

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Published on 02/08/2023 à 10h33 following a purchase from 17/07/2023

Very Good products - good communication towards customer - delivered as promised. Absolutely satisfied.

R. D.

Published on 28/07/2023 à 13h42 following a purchase from 10/07/2023

ABP Concept proposes Nato watch straps with colors not easy to find. Price and quality are perfect, delivery in time. I appreciated the kind words accompanying the order.

Jeroen D.

Published on 26/07/2023 à 14h51 following a purchase from 03/07/2023

We've ordered the strap with metal clamp, but got a regular one.Got immedient feedback, went bad on my mistake.

Response from Abpconcept

Hello Sir, if you have not ordered what you hoped for we can help. The deployment clasp perhaps you meant ? I checked your order and you purchased a tang buckle (regular). If you need to contact us, don't hesitate by email : [email protected]

Boris E.

Published on 25/07/2023 à 16h53 following a purchase from 11/07/2023

Excellent quality on finished product and very attentive customer service. Highly recommended

Xavier J.

Published on 25/07/2023 à 10h20 following a purchase from 03/07/2023

Bracelet available in one length only, requiring an XL wrist. You can choose the width but not the length. A shame. Otherwise, tuner quality is top-notch.

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Response from Abpconcept

Hello Sir, Unfortunately this bracelet is one size only. We have indicated a wrist circumference between 16cm and 19cm.

Philou

Published on 25/07/2023 à 08h30 following a purchase from 10/07/2023

But that's because your service is perfect?

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Gregory

Published on 24/07/2023 à 19h13 following a purchase from 09/07/2023

bracelet delivered very quickly and absolutely perfect for my watch!top!

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Stuart G.

Published on 20/07/2023 à 17h55 following a purchase from 06/07/2023

Product, service, website