Customer reviews of Aden

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 953 published reviews
5 2 561 87% 4 378 13% 3 11 0% 2 3 0% 1 0 0%

Summary of reviews

Aden consistently delivers jewelry that matches or exceeds expectations, with concrete examples of precise workmanship and items that align with photos and descriptions, such as rings, pendants, earrings, and bracelets that look exactly as shown. Delivery is repeatedly described as fast and careful, with products well packaged and often arriving on time or earlier than expected. The customer service and shopping experience are highlighted through responsive staff, attentive advice, easy communication, and thoughtful touches like gift wrapping and surprise notes, reinforcing reliability and satisfaction. Overall, customers praise the quality, presentation, and dependable service across a range of pieces including silver, mother-of-pearl, and colored stones.

All reviews

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Philippe G.
Rating: 5 out of 5
following a purchase from 05/11/2022
Magnificent jewel which made the happiness of my sister for her 40 years. The stones shine of thousand fire. Thank you to the team who made this piece.
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Santoni A.
Rating: 5 out of 5
following a purchase from 13/11/2022
Very professional! And respectful of deadlines! Package received on time and the ring is simply beautiful.
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Amélie V.
Rating: 5 out of 5
following a purchase from 03/11/2022
Very satisfied with the necklace. Thank you very much
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Christine E.
Rating: 5 out of 5
following a purchase from 17/11/2022
Rings as described. Fast delivery.
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Isabel L.
Rating: 5 out of 5
following a purchase from 23/11/2022
Very beautiful pendant, no regret on my purchase arrived very quickly, I recommend
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Thierry F.
Rating: 5 out of 5
following a purchase from 15/11/2022
Beautiful jewelry and great contact.
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Sophie H.
Rating: 5 out of 5
following a purchase from 22/11/2022
Chic, beautiful, well worked article. Very fast shipping. This is my third order from ADEN and customer service easy to have, and top exchanges!!!
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Anne Marie W.
Rating: 5 out of 5
following a purchase from 19/11/2022
Satisfied
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Eric M.
Rating: 5 out of 5
following a purchase from 22/11/2022
a slight delay in delivery compared to the discussion with the contact I had but the product is in conformity
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Dominique J.
Rating: 5 out of 5
following a purchase from 20/11/2022
Very good.
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Hugo M.
Rating: 5 out of 5
following a purchase from 16/11/2022
Perfect, low
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Virginie A.
Rating: 5 out of 5
following a purchase from 16/11/2022
Very happy, thank you again.
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Paul D.
Rating: 5 out of 5
following a purchase from 16/11/2022
Perfect
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Elisabeth K.
Rating: 5 out of 5
following a purchase from 13/11/2022
This was for my mom's birthday present and she was thrilled. Just like the ones she had seen. Thank you
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Josselin B.
Rating: 5 out of 5
following a purchase from 16/11/2022
original ring, beautiful finishes.
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Marie-Claire L.
Rating: 5 out of 5
following a purchase from 07/11/2022
Very fast delivery, item conforms to the order, very beautiful earrings.
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Pascale M.
Rating: 5 out of 5
following a purchase from 18/10/2022
Aden is a very serious company. I was contacted by tel after my internet purchase to check together my request. The necklace was made and sent in a short time and a little before the indicated date in a splendid package and perfectly protected 🤩🌺🥰💖.I am really happy with my purchase .Thank you very much for your professionalism.💖
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Christophe G.
Rating: 5 out of 5
following a purchase from 02/11/2022
Very good. Product corresponds to the description. Package and box are neat.
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Stephanie N.
Rating: 4 out of 5
following a purchase from 13/11/2022
Nice ring, according to the pictures on the website.
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Eric B.
Rating: 5 out of 5
following a purchase from 10/11/2022
Fast and careful shipping, I recommend!
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Anais F.
Rating: 5 out of 5
following a purchase from 13/11/2022
5/5, beautiful
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Raissa D.
Rating: 5 out of 5
following a purchase from 08/11/2022
Great!
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Damien G.
Rating: 4 out of 5
following a purchase from 07/11/2022
Good, satisfied with my purchase
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Marine K.
Rating: 5 out of 5
following a purchase from 04/11/2022
Nice stones, low
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JâƒRâƒMy M.
Rating: 5 out of 5
following a purchase from 04/11/2022
Perfect, thank you
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Frederic C.
Rating: 5 out of 5
following a purchase from 27/10/2022
Excellent professionalism to recommend
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Maryvonne L.
Rating: 4 out of 5
following a purchase from 22/10/2022
My teenage daughter chose the earrings from photos. I checked the arrival and I was surprised by the lightness of the earrings, despite the mother of pearl, abalone and silver. The delicacy of the rendering will highlight the blue eyes of Lea.
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Nathalie L.
Rating: 5 out of 5
following a purchase from 28/10/2022
Perfect! Order received quickly and as I expected. The earrings are beautiful.
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Pamela T.
Rating: 4 out of 5
following a purchase from 07/10/2022
Package received in very good condition and within the deadline
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Gilles M.
Rating: 5 out of 5
following a purchase from 19/10/2022
Beautiful stones, I recommend this model in tanzanite!
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Response from Aden
Thank you very much Gilles for your review! We are delighted that you liked this stone. We thank you for your support and trust.
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Catherine N.
Rating: 5 out of 5
following a purchase from 19/10/2022
Fast delivery. Well packaged. Beautiful earrings!
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Response from Aden
Thank you for your positive review! We are delighted that you are satisfied with your purchase and that the delivery went well. We hope you'll have many more opportunities to use Aden products!
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Coralie F.
Rating: 5 out of 5
following a purchase from 04/10/2022
super and very nice products
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Response from Aden
Thank you very much for your review, Coralie. We are delighted that you enjoyed our products!
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Alain L.
Rating: 5 out of 5
following a purchase from 14/10/2022
Perfect
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Response from Aden
Thank you Alain, we're glad you like our site!
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Emmanuelle V.
Rating: 4 out of 5
following a purchase from 14/10/2022
FAST DELIVERY AND BEAUTIFUL SILVER JEWELRY OF VERY GOOD QUALITY. VERY SATISFIED. I WILL PROBABLY PLACE ANOTHER ORDER IN THE NEXT FEW MONTHS
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Response from Aden
Thank you very much for your positive review, EMMANUELLE. We are delighted that you are so satisfied with your order. We hope you enjoy your next orders!
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Noèle B.
Rating: 5 out of 5
following a purchase from 27/09/2022
Good purchase, very fast shipping, item conforms to the description, therefore serious seller to recommend
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Response from Aden
Thank you very much for your positive feedback, Noèle! We're delighted that you were satisfied with the service you received and that the item met your expectations. We really appreciate your support and look forward to hearing from you again.
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Gael M.
Rating: 5 out of 5
following a purchase from 12/09/2022
fast, and as I expected
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Response from Aden
Thank you very much for your satisfaction, Gael. We're delighted that our site was able to meet your expectations.
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Marjorie B.
Rating: 5 out of 5
following a purchase from 25/09/2022
Delighted with my order. Jewelry as described. Fast shipping. I recommend this site
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Response from Aden
Thank you very much for your positive review Marjorie! We are delighted that your order met your expectations and that shipping was fast. We hope to see you soon on our site!
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Laurie G.
Rating: 5 out of 5
following a purchase from 10/09/2022
I highly recommend the Aden boutique. I placed an order for a custom ring: the communication was smooth, the estimate, the photos and the 3D modeling too! All this was done remotely. They listen to your request and do their best to answer it. The quality/price ratio is very fair! Ring ordered and realized with a request of rather short delays of reception (~15J) and carried out with success! Delivery in D+1 in France or abroad with a nice packaging (gift bag, certificate of authenticity and case). Ring received, faithful to the 3D modeling and the stones presented during the estimate, it is qualitative and very pretty! If you have any doubts about ordering a jewel on the internet, you can go with your eyes closed! I would recommend them with pleasure!
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Response from Aden
We are delighted that you had a pleasant and enjoyable experience with us and that you are satisfied with our services. Thank you very much for your recommendation and your positive review! We hope to see you soon at Aden.
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Catherine T.
Rating: 5 out of 5
following a purchase from 04/10/2022
Beautiful
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Response from Aden
Thank you for your very positive review, Catherine. We hope you will continue to enjoy your experience on our Aden website!
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Nathalie C.
Rating: 5 out of 5
following a purchase from 19/10/2022
Beautiful, original design and sumptuous stones, thank you again.
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Response from Aden
Thank you very much Nathalie for your review. We're glad you liked our site!
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