/10
★★★★★
based on 2881 reviews published
★★★★★
based on 2881 reviews published
Latest customer reviews
5
/5
★★★★★
Quality service and products received on time. Thank you.
Maud G.
purchased on 04/07/2023
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Answer from Aden
Thank you very much for your feedback Maud! We are delighted that you liked our products and services and that you were delivered on time. We hope you will have a similar experience every time you shop with us.
5
/5
★★★★★
The delivery is impeccable, the rings superb 👍🎉 🎉
Florence S.
purchased on 13/07/2023
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Answer from Aden
Thank you very much Florence for your enthusiastic comment! We are happy to hear that you are satisfied with our delivery service and our rings. We hope you enjoy our products for a long time to come!
5
/5
★★★★★
Very pretty jewelry delivered on time
Linda G.
purchased on 03/07/2023
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Answer from Aden
Thank you for your positive review, Linda! We are delighted that you enjoyed our jewelry and that delivery went smoothly. We hope you enjoy your purchases and return to our site soon!
5
/5
★★★★★
The earrings very nice thank you
Marie-françoise L.
purchased on 04/07/2023
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Answer from Aden
Thank you for your positive review, Marie-Françoise. We're glad you like the earrings. We hope to see you back at Aden very soon!
5
/5
★★★★★
Magnificent quality jewelry Speed
Séverine D.
purchased on 04/07/2023
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Answer from Aden
Thank you very much Séverine for your comment. We are delighted that your jewel has given you satisfaction. We will do our best to maintain this quality and speed in the future.
5
/5
★★★★★
Well-made jewel. Delivered on time. Would recommend.
Pascal Q.
purchased on 30/06/2023
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Answer from Aden
Thank you very much for your positive feedback. We are very pleased that you liked your jewel and that we were able to meet your expectations. We hope you continue to enjoy our products and services in the future.
5
/5
★★★★★
In one word: perfect! I ordered a wedding gift from Aden, they contacted me by phone to let me know how long it would take to create the jewelry, they packaged it very well and sent a small message dedicated to the recipient. I sincerely recommend this company!
Grégory G.
purchased on 13/06/2023
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Answer from Aden
Thank you very much for your positive review, Gregory! We are very happy that you enjoyed your experience at Aden. We hope to see you again soon!
5
/5
★★★★★
Fast delivery. The pendant is very pretty as shown in the photo. I am very happy with it.
Christine S.
purchased on 30/06/2023
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Answer from Aden
Thank you very much, Christine, we appreciate you taking the time to review our site. We hope you enjoyed your purchase!
5
/5
★★★★★
Meets my expectations
Ganna R.
purchased on 13/06/2023
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Answer from Aden
Thank you Ganna for sharing your positive review. We are delighted that our site meets your expectations!
3
/5
★★★☆☆
A 1st purchase: earring damaged but exchanged on the spot Another purchase: only one earring delivered out of 2 but sav quickly validated the refund by contacting them by 3 different means anyway. In short: no parcel preparation or quality control, but good after-sales service.
Annabelle R.
purchased on 29/06/2023
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Answer from Aden
Thank you Annabelle for your review. We are very sorry that your first experience with Aden was not what you expected. We are delighted, however, that your problem was solved thanks to our customer service. We do everything in our power to offer our customers the best possible quality and satisfaction.
2
/5
★★☆☆☆
Waiting time too long (over a month). Disappointed with the size of the buckles, even though the actual size is indicated on the site. The icing on the cake is that the frame is so thin that one of the two buckles broke off at the stem. Note that we didn't force it at all. The warranty conditions are so well thought out that we don't see how we could get a refund. The result is a pair of earrings we can't wear as they are, at a cost of over €271. Two stars for the quality of the packaging, which I have to admit is always impeccable. But it's not the container that's usually worn.
Jean-jacques F.
purchased on 30/05/2023
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Answer from Aden
Hello Jean-Jacques, I'm sorry to hear that your shopping experience was unsatisfactory and that you were disappointed with the size of your earrings (which was clearly indicated on the description page) and that one of them broke. We will do our best to understand what happened and find a solution for you. We are committed to providing our customers with high quality products, which is why we always strive to offer the best service. Your satisfaction and loyalty are very important to us. We look forward to finding a solution for you.
4
/5
★★★★☆
Beautiful presentation, beautiful ring. Coli received a little later than if ordered from maty, except we go direct. Otherwise very good.
Carole B.
purchased on 26/05/2023
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Answer from Aden
Hello,
Thank you very much for your positive feedback on the presentation and quality of the ring you ordered. We are delighted that you enjoyed your purchase.
As for the question of delivery times, we would like to point out that even if you had ordered from Maty, the delivery times would have been similar. Indeed, as designers and manufacturers, our jewelry is often made to order, which can mean slightly longer lead times than jewelers who have stock ready to ship. This is also what makes our jewels so special, each one being made with care and attention.
Nevertheless, we are always ready to listen to our customers and constantly strive to improve our services, including our delivery times. We are grateful for your patience and hope you will continue to enjoy your ring for many years to come.
Yours sincerely
The Aden team
Thank you very much for your positive feedback on the presentation and quality of the ring you ordered. We are delighted that you enjoyed your purchase.
As for the question of delivery times, we would like to point out that even if you had ordered from Maty, the delivery times would have been similar. Indeed, as designers and manufacturers, our jewelry is often made to order, which can mean slightly longer lead times than jewelers who have stock ready to ship. This is also what makes our jewels so special, each one being made with care and attention.
Nevertheless, we are always ready to listen to our customers and constantly strive to improve our services, including our delivery times. We are grateful for your patience and hope you will continue to enjoy your ring for many years to come.
Yours sincerely
The Aden team
5
/5
★★★★★
All good except transport in Spain
Fernando C.
purchased on 20/06/2023
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5
/5
★★★★★
I would like to thank Frédéric for his professionalism and for keeping his word.
Philippe P.
purchased on 31/05/2023
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Answer from Aden
It's a real pleasure to receive positive feedback like yours! We're delighted that our services and commitments have lived up to your expectations. Thank you very much for your trust and support!
5
/5
★★★★★
Very beautiful rings, corresponds in all points to Ad, fast delivery, I needed to put back to the size of ring SAV, very reagent with a very good reception. Would recommend. Mustapha,
Mustapha O.
purchased on 06/06/2023
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Answer from Aden
Answer in the course of generation...
5
/5
★★★★★
Very friendly customer service and good advice.
Christophe D.
purchased on 24/05/2023
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Answer from Aden
Thank you very much for your review, Christophe. We are very happy that you enjoyed our customer service. We hope you enjoy your experience at Aden even more!
5
/5
★★★★★
Satisfied with the product and delivery time;
Emmanuel D.
purchased on 10/05/2023
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Answer from Aden
Thank you Emmanuel for your positive review! We are pleased that the quality of the product and the delivery time met your expectations. Have a nice day.
5
/5
★★★★★
Fast delivery and careful packaging. The necklace is even more beautiful in person. My wife is delighted.
Jean D.
purchased on 12/01/2023
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5
/5
★★★★★
The faceted topaz on this necklace is a true work of art. Bravo to Aden for this unique piece that is sure to impress.
Amandine B.
purchased on 12/01/2023
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5
/5
★★★★★
I'm delighted with my necklace, I ordered the custom ring 😉
Margaux N.
purchased on 12/01/2023
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5
/5
★★★★★
I'm absolutely delighted with my new amethyst over rhodium-plated silver earrings from Aden. The stone is a deep purple that stands out wonderfully on matte skin, as can be seen in the photo. The contrast is striking and enhances both the skin and the stone 😉
Isabella G.
purchased on 12/01/2023
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5
/5
★★★★★
Delivery could be faster given the price. The item at first glance meets expectations
Croce N.
purchased on 30/05/2023
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5
/5
★★★★★
Thank you Aden for being so professional and attentive. Nice package, well wrapped, discovered as a birthday gift. Very good quality silver jewelry.
Nataliya B.
purchased on 29/05/2023
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Answer from Aden
We are honored that you have enjoyed your shopping experience with Aden. We pride ourselves on providing our customers with superior products and an excellent shopping experience. Thank you again Nataliya for your review!
5
/5
★★★★★
Product as described
Elise T.
purchased on 09/05/2023
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Answer from Aden
Thank you very much Elise for your review! We are delighted that you are satisfied with your purchase and that the product is as described. We thank you for your support and hope that your satisfaction will continue for a long time to come!
5
/5
★★★★★
It was a 1st, fast delivery, the gift wrapping was superb. Customer service by phone for any information very simple and very pleasant. The jewels worked! Simply perfect, I highly recommend it!
J-raymond J.
purchased on 25/05/2023
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Answer from Aden
Dear customer,
We sincerely thank you for your positive feedback and recommendation. We are delighted to hear that your shopping experience with us was satisfactory.
At Aden, we attach great importance to the quality of our products and services. We are delighted to hear that delivery was prompt and that the gift wrapping was appreciated. In addition, we are pleased to know that our customer service was able to respond to your needs in a simple and pleasant manner.
We strive to offer our customers a perfect shopping experience, and your feedback encourages us to continue our efforts.
Thank you again for your trust and recommendation. We look forward to serving you again in the future.
We sincerely thank you for your positive feedback and recommendation. We are delighted to hear that your shopping experience with us was satisfactory.
At Aden, we attach great importance to the quality of our products and services. We are delighted to hear that delivery was prompt and that the gift wrapping was appreciated. In addition, we are pleased to know that our customer service was able to respond to your needs in a simple and pleasant manner.
We strive to offer our customers a perfect shopping experience, and your feedback encourages us to continue our efforts.
Thank you again for your trust and recommendation. We look forward to serving you again in the future.
5
/5
★★★★★
Super happy with my pretty lizard set in mother of pearl abalone, nice packaging, it's the gift of my 2 daughters for my birthday! Really splendid! See you next time !
Karine D.
purchased on 17/05/2023
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Answer from Aden
Thank you very much Karine for your very positive review! We are really happy that you enjoyed your order and hope to see you soon on Aden for your next order!
5
/5
★★★★★
Fast delivery, beautiful jewelry, very well presented.
Patricia R.
purchased on 09/05/2023
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Answer from Aden
Thank you very much PATRICIA for the excellent rating and your very thorough review! We are glad you enjoyed our fast delivery service and beautiful jewelry, and we hope you will continue to enjoy our products and services.
5
/5
★★★★★
An ideal choice for a birthday gift, much appreciated for its sparkle.
Giulia D.
purchased on 12/02/2023
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4
/5
★★★★☆
I was looking for authenticity and shine, and these Aden topaz curls exceeded my expectations!
Caroline M.
purchased on 12/02/2023
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5
/5
★★★★★
This jewel was an excellent choice for my fiancée's birthday.
Mateo M.
purchased on 12/02/2023
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