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A
Rating: 5 out of 5
Very satisfied with the service and the product
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Customer reviews of AIR AND ME
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 112 published reviews
Summary of reviews
Air and Me consistently delivers on strong product quality and thoughtful design, with customers noting quiet operation, effective performance, and aesthetically pleasing devices such as purifiers, fans, and dehumidifiers that fit well in homes. Users highlight fast, reliable delivery and secure packaging, with many purchases arriving quickly and items arriving exactly as described and ready to use. The customer service and overall experience are praised for efficiency and helpfulness, including rapid assistance, clear advice, and repeat recommendations to family and friends. Products are described as discreet, effective in reducing humidity or improving air quality, and well-suited for night use and compact spaces.
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A
Rating: 5 out of 5
Fast, precise and professional service.
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A
Rating: 5 out of 5
I recommend this site
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A
Rating: 5 out of 5
Fast delivery. Efficient follow-up. Equipment well packed and functional on arrival. Perfect
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A
Rating: 4 out of 5
Product delivered by parcel relay on time and as expected. 2nd order on the site with no worries.
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A
Rating: 5 out of 5
The information on the site is clear and relevant. The delivery time is impeccable. The only downside is the smell coming from the radiator. It's neither too strong nor too unpleasant, but it's there. Will it fade over time?
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A
Rating: 5 out of 5
Fast, compliant delivery. Very attentive team.
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A
Rating: 5 out of 5
Very good, fast delivery
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A
Rating: 4 out of 5
- Site navigation could be improved - Products are of good quality and delivery is fast - Customer service responds to e-mails within a day.
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A
Rating: 5 out of 5
Intuitive site, fast ordering and on-time delivery. Great job!
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A
Rating: 5 out of 5
Delivery was fairly quick.
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A
Rating: 5 out of 5
Very fast delivery and responsive, friendly customer service
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A
Rating: 4 out of 5
Fairly easy to use
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A
Rating: 5 out of 5
Reliable and fast.
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A
Rating: 5 out of 5
Fast, accurate delivery
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A
Rating: 5 out of 5
quick and easy ordering and delivery
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A
Rating: 5 out of 5
Fast delivery and competitive prices.
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A
Rating: 5 out of 5
Very fast shipping
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A
Rating: 5 out of 5
Easy ordering and short lead times
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A
Rating: 3 out of 5
Correct site Charming people But they told me that the device was very efficient I don't see this efficiency.
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A
Rating: 5 out of 5
Difficulty with payment. Perhaps due to the bank?
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A
Rating: 3 out of 5
The description may be misleading
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A
Rating: 4 out of 5
order conformed and arrived quickly
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A
Rating: 5 out of 5
Product conforms, fast delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
very good simple and fast delivery
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A
Rating: 4 out of 5
It's a good site, but stock-outs are long. We need more stock and French manufacturers.
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A
Rating: 5 out of 5
RAS----------------------------------------------------------------------
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A
Rating: 5 out of 5
Order received very quickly
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A
Rating: 5 out of 5
Excellent responsiveness, good advice, a company that listens to its customers!
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A
Rating: 5 out of 5
No unpleasant surprises so far. Very satisfied with my purchases.
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A
Rating: 5 out of 5
Hello, Very good service and timely delivery.
I bought a lift pump as a complement and the device cannot accept it.
Best regards
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I bought a lift pump as a complement and the device cannot accept it.
Best regards
A
Rating: 5 out of 5
Well-designed site, impeccable order and a real human interface, for questions or advice, very available and competent.
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A
Rating: 5 out of 5
Good service
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A
Rating: 4 out of 5
My search was easy, delivery fast, device and start-up simple.
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A
Rating: 1 out of 5
Disobliging communication. You've lost a loyal customer. I wouldn't recommend it.
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Response from AIR AND ME
Hello Madam, We are very sorry that your customer experience was negative and that this has affected your perception of our brand. We strive to achieve maximum satisfaction for all our customers. Sometimes, however, the words we use do not accurately reflect this desire, and we apologize for this. Yours sincerely, The air&me team.
A
Rating: 5 out of 5
What else
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A
Rating: 5 out of 5
Well-designed products, high standards of quality and style.
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A
Rating: 5 out of 5
Fast, compliant delivery (72h00). Invoice request by telephone, invoice received by e-mail within the hour. Very professional service. In addition, the price is competitive compared to some of the large specialist household appliance chains.
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A
Rating: 5 out of 5
The site is quite clear. Gives precise, concise product information.
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