Customer reviews of AIR AND ME

Nothing to complain about! The site is well designed, order processing is fast and accurate, very fast shipping, nothing to complain about!

Great! Meaco DD8L dehumidifier, very efficient. Delivery within 3 days and quick response to my email for information.

Could do better. The products are satisfactory but the delivery charges are very excessive. I ordered filters and delivery cost me almost half the price of the filters. That's too much!

Disappointed. The test went well but there was no added value from the site in terms of advice. No deciphering of the test result. I sent an email with no response. EM

Cordial and serious after-sales service. Air Naturel replaced my dehumidifier's electric transformer free of charge (except for shipping costs... normal!) two and a half years after purchase, out of warranty, on simple request by e-mail. That's very good business on their part, and I'd like to thank them.

VERY PROFESSIONAL AND SERIOUS COMPANY. I had an excellent contact with AIR NATUREL, with very clear advice and explanations for the problem to be solved (humidity level too low in a wine cellar). My choice of equipment was based on technical rather than financial considerations. Once I'd been advised which equipment was best suited to my needs, I ordered it over the Internet, and it was delivered on schedule. After commissioning the equipment and running it for a few days, the results were just what I needed. I recommend this company for its reliability.

good product. Product which fulfills its function well, thanks to it we have raised the humidity level to an acceptable level. Since then, we've had much less of a sensation of a dry throat and a permanently blocked nose. What's more, it's a reliable hygrometer. On the other hand, I find the price a bit high, but considering the benefits, it's easy to forget.

Wrong humidity measurement. A fine device, which would be perfect, if the humidity measurements it transmits, and therefore takes into account for its operation, weren't 10 to 12% higher than reality. For example, this one indicates 50% humidity when in reality it's only 37 to 40% (measured by several other devices), which means that in auto mode it doesn't work, as this mode is only triggered below 45% H°...!!!! This is a pity, because all the benefit and interest of this device is therefore reduced.

Disappointed with the shipping of my order. I ordered a product at the beginning of December and received it more than a month later. I was really disappointed by this delay, especially as the site didn't reply to my email asking about the status of my order and didn't make any commercial gesture to apologize for the delay!

I recommend it! Very effective. Before buying "Three cartridges for DH-30 humidifier" I had to confirm the compatibility of the product with my humidifier. Customer service was very efficient, friendly and quick to respond. I finally ordered, it works very well. I'm satisfied. vitor

A very complete and efficient appliance, its price is justified . We had a huge moisture problem in the laundry room: fungus, mold on the walls and water oozing down the sides. So after a good cleaning with St Marc and a coat of white paint, we installed it and it's been a complete change ever since! The walls are healthy and dry, no traces have appeared for 3 months and if I leave my laundry on the dryer and start the drying function after the appliance has, of course, triggered itself for humidity, it's still just as efficient. We have absolutely no regrets about this purchase, it has changed our lives and is worth its price, which may seem a bit high at first. For your information, we connect it to a drain every day, so it's even more autonomous! Thank you for the opinions of previous buyers, as we read them at length before making our choice.

Small volume; delivered on time. Device corresponds to our expectations, and good delivery time.

DDH 20-1 air dehumidifier - Very professional and impeccable service - Product as expected. Product delivered on time and as specified on the website. Professional customer contact and very quick to react. I recommend after my 1st experience

Fast delivery and good quality item. No particular problem, fast delivery and good quality item, good site.

Very good, competent and fast. Friendly, competent staff and order processed quickly.

Difficulty with humidity percentage. This is my 2nd unit. For the first one, I thought my room volume was too big, because I wasn't getting the desired humidity level (60%). I opted for a much more powerful dehumidifier from Air Naturel. I couldn't get any more information about my choice. In use, for the first few days, I had to use 20 to 25 l. per 24 h., and now, after a little over a month's use, I'm using 4 l. maximum per 24 h.. The only explanation I've found: high ceilings and wood panelling covering them. Undoubtedly, wood is a great moisture absorber.

Effective . Humidity problem following water damage! Professionals suggested I install an air dehumidifier with external extraction, costing between 4000 and 5000euros! So I tried the DDH-20 dehumidifier at 125 euros ac the hygrostat and wonder it works! More humidity!!!!!

Impeccable service and delivery. Delivered two days after ordering. Quick and clear response to my emails for product information.

In a word: NICKEL! Humidifier received within 48 hours, carefully packaged. We're very happy with it: the humidifier is super-quiet and the room's hydrometry rises quickly. The reservoir is large, with an autonomy of 3 days if you only run it at night.

appreciated telephone response to my questions . I was hesitating between several models, in particular two, and finally decided on OSKAR thanks to the discussion I had over the phone. I'm very happy to have chosen the most complete model, where I can set the unit to night mode without lights, especially when the unit reaches the desired humidity and the lights flash. The unit is quiet and has a large water capacity.

Packed . Delivery time respected. Product description confirmed, satisfactory product.

Perfect . Fast delivery and as expected. Would recommend.

perfect delivery, product corresponds to the criteria presented . good item to recommend

I chose this model on the seller's website, thinking it met all the criteria I wanted. However, once I consulted the instructions, I discovered that this model is not recommended for my water, which is heavy in limescale. The instructions recommend another model for high-limestone water. Why didn't you say so on the website? Why not make a selection of models on the site according to the limescale content of the water?

not effective MEACO 10L . The advertisement states 10l. of water per day of dehydration. In a humid room , during 24 hours we collected 20 cc. of water !!!!!!!!!!!! In the laundry drying room, after 4 hours, 25 cc. of water was collected! I'm disappointed with the MEACO 10L.

Fast and efficient. I had no problem placing my order and delivery was fast. Product conforms and the packaging is perfect. This site is reliable.

assistant request and product quality . Good evening, I bought a FRED humidifier last year. In less than a year, the water heating system broke down. The after-sales service sent me a new FRED (with English plug...) . I've been using the new FRED for a month now, and the Teflon paint on the pan is already coming off, even though the appliance only worked for a month. At these prices, you'd expect better quality!!!!!

Super satisfied! . Fast shipping. Great product! Not disappointed at all.

Packaging and delivery: fast, efficient, neat! Order received quickly (order Friday evening, received Tuesday morning 8am!) Packaging impeccable! Product not used (Christmas gift!) Comments on the effectiveness of the dehumidifier to come! resumption of comments on 22 06 2014: I recommend the dehumidifier, it is effective..... no more problems at all !!!! I was skeptical about the comments on the product (users too enthusiastic for my taste...... but I join them and highly recommend!).

Very good product . Good advice .

Corresponds perfectly to the order and fast. Perfect, nothing to complain about, I recommend it.

very satisfied with the product, ultra quiet, reacts very quickly to changes in atmosphere. once the air has been treated, the unit returns to position 1 in auto mode, and the air quality is noticeable.

It's only been 2 weeks since I received the air purifier! However, we're delighted with our purchase, as the air in our bedroom seems even lighter and fresher. It seems that when we wake up, our noses and skin are less dry. The device is silent and we feel we're resting better.

I WOULD RECOMMEND THIS SITE FOR ITS RELIABILITY AND THE QUALITY OF ITS PRODUCTS. SERIOUSNESS COMPETENCE WELCOME QUALITY OF THE WEBSITE MAKE IT SEEM NATURAL TO TURN TO AIR NATUREL.

Air cleaner purchased, delivered on time and functional. I recommend it for people like me who sometimes have breathing problems.

perfect . I ordered 1 dehumidifier for my garage in September. Then 1 more in November for my house, as well as for 2 friends convinced by their efficiency. The model is the DD8L from Meaco. Fast order processing, great phone availability. One of the tanks broke when we unpacked it, and AirNaturel sent us a new one immediately, charging us shipping costs only. Validated and recommended!

Quality and speed. Very simple order and receipt within 72 hours. Precise device description.

The air filter works very well. It quickly found its place in our home. It's almost invisible in automatic mode, where it stays at an almost inaudible ventilation level most of the time. Noise can only be heard at night in a quiet room. However, it doesn't disturb sleep. What's even more astonishing after a few days' use is that not a single speck of dust can be seen flying in the light from the lamps, proving that the filter works well even in a 50 m2 room.

It's too early to give a pertinent opinion on the lifespan of the device and filters._x000D_On the other hand, after 2 weeks, I can already say that smoke and cigarette odors have completely disappeared. Moreover, the speed program automatically increases when you smoke._x000D_As for air quality ?????_x000D_I can't measure objectively._x000D_In any case, the desired goal (odors) has been achieved.

Fast delivery. Fast delivery. Product conforms and in perfect condition. I really appreciated the advice given by phone before the purchase.