AKALFOOD Overall rating

9.8/10
★★★★★
based on 417 published reviews 10 1

Latest positive customer reviews

5/5
★★★★★
Good product quality and very fast delivery in good packaging.
5/5
★★★★★
The spirulina I received is truly natural thank you.
5/5
★★★★★
Always a fan of this site. It is the Post Office that slows down the arrival of the parcel. I love spirulina flakes and this crunchy. My husband prefers tablets. The recipes Emilie from Akalfood sends us are also great. I am a big fan of this product. Thank you Namasté 💖
5/5
★★★★★
Customer service that listens and is super reactive. Truly high quality products in every respect. And fast delivery . In short... absolutely nothing to say, go ahead with your eyes closed.
5/5
★★★★★
Very good product thank you
5/5
★★★★★
With regular intakes over three weeks and a one-week break, much less effect of fatigue
5/5
★★★★★
Never disappointed Local quality production High confidence in the processes in place. Setting up promos like the ones we have been running lately is welcome. Friendly entrepreneurs
5/5
★★★★★
An impeccable and very fast service for this very high quality spirulina.
5/5
★★★★★
I couldn't find better spirulina. For me the quality of this product is very important, so I am faithful. If you made Chlorella I would be a customer too.
4/5
★★★★☆
For my unpublished 3 star review from last time, and the answer to my last email.
Answer from AKALFOOD :
Hello, Cyril,
Your email has been published and I publish below our exchanges to put into perspective our different exchanges.
On 11/06/2020 at 14:13, Cyril wrote :
Hello Cyril,

I am glad that you have a good experience with our products; this is the most important thing for us.

Regarding the answer of I think she wanted to give you an explanatory answer and not an incentive to consume, leaving you the freedom of choice to consume more to achieve free shipping. Because if I understand correctly, you would have had the free shipping costs, so I don't see what prevented you from adding a product with the 65€ information?

This is not anecdotal for us and as you can see, I take the time to exchange with you. We are a small company and we do our best to satisfy our customers' expectations. But like any small business we sometimes miss out, get overwhelmed, as with the email or did not answer you and we apologize for that.

Your feedback is valuable to us because it allows us to question ourselves and progress.

Ps : You will be able to use for your next order the coupon code :

Nice end of day

guillaume
On 10/06/2020 at 14:13, Cyril wrote:
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Hello Guillaume,
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After discovering you at a trade show, I became a regular customer on the website for 2 years. I really appreciate your products (spirotonic, spirumix and spirulina in brandille). The 2 people I met on the show were very nice and made me want to order from you.
>
My criticism concerns my last order and the lack of commercial sense of who answered my message. Specifically in the answer to my question about the shipping costs (NB: she had not answered my message a while ago, following a promotional email received from her...).
...);
The answer was that the delivery costs were free for orders over 65€, and that the relay point delivery would resume within 7/8 days.
The answer was informative... rather than asking me if I wanted to add a product to my order or if I wanted to wait a bit for the delivery.
The result is that within a week (delivery in relay point) and 9€ (free delivery) I have paid the full delivery costs!
>
This may seem anecdotal to you, but that's where my opinion comes from. Besides I don't see it appearing yet on the site "société des avis garantis" ?
?
Have a nice day,
???
Added: Tuesday 9 June 2020 at 14:13
From: "guillaume "
To: Cyril
Subject: Guaranteed opinions
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Hello, Cyril,
???
I take the liberty of contacting you to better understand your remark about our lack of commercial sense.
???
We're just selling to do a big promotion on spirulina, we did another two big ones in December in February.
>
I invite you to sign up for our newsletter for our next news.
>
Thank you for your feedback. It's important to move forward.
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a beautiful day
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Guillaume
5/5
★★★★★
Top team and high quality Spirulina.
5/5
★★★★★
Super fast delivery .
5/5
★★★★★
Conform to my order and good product
5/5
★★★★★
All right. All right. Fast delivery.
5/5
★★★★★
Very good products and arrived quickly.
5/5
★★★★★
Perfect as always. Thank you!
5/5
★★★★★
Nothing to say, simple and effective and the product is top!
5/5
★★★★★
Nothing to complain about, both in terms of product quality and delivery. I love
5/5
★★★★★
Fast sending and well-orchestrated reception
4/5
★★★★☆
Site fairly well done but not clear at first glance