Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

All reviews

C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/06/2023
The jug I bought is responding very well to the scheduled events.. excellent
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Response from Alkanatur
Thank you for your feedback and for your purchase. Please write to us at [email protected] so we can provide you with a solution.
C
Comprador Verificado
Rating: 5 out of 5
Effectiveness and speed in the order. I have been using the jug for years and I am very happy
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 26/06/2023
I find a strange taste in the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. If you are not happy with the taste or have any questions, please write to us at [email protected] so we can provide you with a solution.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/06/2023
The order arrived quickly and everything was as expected.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/06/2023
After filtering, the water seems different. Very pleasant to drink. The jug is very aesthetic. The bottle it comes with is perfect for storing in the fridge and thus having more prepared water.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/06/2023
It seems very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/06/2023
I don't like the taste of the water - I suppose it's from the filter
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/06/2023
Everything is perfect
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/06/2023
The quality of the product, the simplicity of the process, the good service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Very good information. Very quick in shipping and everything in perfect condition
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/06/2023
We are a family of 5 and it will be hard for me to calculate when to change the filter because each one uses the jug when they need it. I would like there to be some system to register the wear. Other than that, great!
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Response from Alkanatur
Thank you for your rating and for your purchase. We estimate that with 5 of you, the filter will last around 2 and a half months. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/06/2023
Everything perfect
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
I love this water with these new filters
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/10/2022
The filter works very well, I have incredible skin and hair.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
I really like the ease of being able to filter water so quickly and I ordered the filter and it arrived right away.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
The product is fantastic, the delivery is immediate. You can't ask for more.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
What a difference in water, for health, for taste... I wish I had discovered it earlier.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
Speed, and material in perfect condition.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 3 out of 5
I had complications making the payment several times. Short duration of the product, filters. They need to be renewed every month and it's a bit expensive.
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Response from Alkanatur
Thank you for your feedback and for your purchase. When you have any problems or questions when placing your order, remember that you can contact us by phone from Monday to Friday from 8 AM to 4 PM and we will help you place your order. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/03/2023
I am very happy with the product. Also, the purchasing system is fast and easy and it arrived very quickly.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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