Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
All reviews
M
Maria F.
Rating: 1 out of 5
I haven't received the order, you don't answer my messages and I asked you to rate me. Please locate my order and send it, thank you
Translated reviews
Response from Alkanatur
We regret your rating. The orders from the Black Friday promotion started to be shipped from December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
O
Olga Z.
Rating: 5 out of 5
The quality of the products
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Esperanza A.
Rating: 3 out of 5
Well, I placed an order a week ago and as of today, I have no news.
Translated reviews
Response from Alkanatur
We regret your rating. The orders from the Black Friday promotion started to be shipped from December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
E
Elena R.
Rating: 5 out of 5
A quick purchase and the packages have no smell, which I appreciate due to my Multiple Chemical Sensitivity.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Francisco M.
Rating: 1 out of 5
I have not received the order
Translated reviews
Response from Alkanatur
We regret your rating. The orders from the Black Friday promotion started to be shipped from December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
M
María D.
Rating: 5 out of 5
Exceptional product, unbeatable customer service, and the delivery has been quick and without problems.
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rita M.
Rating: 5 out of 5
Highly recommended products, serious company, and fast shipping
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Juan M.
Rating: 5 out of 5
The taste of water is completely different with <alkanatur
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Israel E.
Rating: 3 out of 5
We placed the order on December 1 and today, December 11, we still have no news about the order. Where does it come from?
Translated reviews
Response from Alkanatur
We regret your rating. The orders from the Black Friday promotion will be shipped from December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
N
Noemi A.
Rating: 5 out of 5
The security provided by the products given the explanations expressed about them on the website
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Miguel M.
Rating: 5 out of 5
Quality, speed in delivery, seriousness
Translated reviews
Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Estela C.
Rating: 1 out of 5
People are asking me, but the order has not arrived yet. This gives a bad image, as it seems like the purchase is a scam or that my package has been lost. I HAVE NOT RECEIVED THE ALKANATUR PRODUCT
Translated reviews
Response from Alkanatur
We regret your rating. The orders from the Black Friday promotion will be shipped from December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
M
Mireia A.
Rating: 1 out of 5
I have not received the order or any email with an explanation. I will call the bank for a refund.
Translated reviews
Response from Alkanatur
We regret your rating. The orders from the Black Friday promotion will be shipped from December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
A
Anna D.
Rating: 1 out of 5
I placed an order for the amount of 158.98 euros on November 29, 2024, and I have not yet received the order, nor do I have any information about it. I need to receive the order urgently. Thank you.
Translated reviews
Response from Alkanatur
We regret your feedback. Orders from the Black Friday promotion will be shipped starting December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
M
Margarita M.
Rating: 4 out of 5
I love the pitcher because it helps me take care of myself; I would like to try the shower filter; could you make a trial one?
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Consuelo B.
Rating: 5 out of 5
The shower filter... wonderful..
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
F
Fernando S.
Rating: 5 out of 5
The products are very interesting.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Edurne S.
Rating: 2 out of 5
I have not received the order yet; I have no news about whether it has left the warehouse, etc. I also have not received any email to track the order.
Translated reviews
Response from Alkanatur
We regret your feedback. Orders from the Black Friday promotion will be shipped starting December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
C
Carla T.
Rating: 1 out of 5
I placed the order on 30/11/24, and as of today, 9/12/24, I have not received shipping confirmation or communication from the company. I don't know at this point if I will receive my order.
Translated reviews
Response from Alkanatur
We regret your feedback. Orders from the Black Friday promotion will be shipped starting December 9, as indicated in the banner on the website. In any case, once the order is dispatched by the transport company (Correos Express), you will receive a notification via SMS or email. Thank you for your purchase.
M
Mariangels M.
Rating: 5 out of 5
The trust that the filtration gives me.
Translated reviews
Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 