Customer reviews of Altearah Bio

9,5 /10

Based on 1 133 published reviews

5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The store consistently delivers on reliable, swift shipping and well-packaged orders, with many customers noting fast delivery, careful packaging, and orders arriving on or before deadlines. They highlight solid product quality across a range of items, including perfumes, care perfumes, creams, and therapeutic oils, with several mentions of effective, beneficial scents and noticeable results. Customer service is described as responsive and competent, offering pleasant exchanges and problem resolution in one call, contributing to overall satisfaction and trust in the brand. Overall, customers express long-term loyalty and satisfaction with the products and the shopping experience.

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Acheteur Vérifié

Published on 13/09/2019, 13:30 following a purchase from 22/06/2019

Fine

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Acheteur Vérifié

Published on 13/09/2019, 08:54 following a purchase from 23/07/2019

Serious site, easy to use and order received quickly.

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Acheteur Vérifié

Published on 12/09/2019, 21:26 following a purchase from 05/09/2019

Very good contact( telephone) Fast delivery Many thanks

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Acheteur Vérifié

Published on 12/09/2019, 20:08 following a purchase from 18/06/2019

Very easy-to-use site

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Acheteur Vérifié

Published on 12/09/2019, 19:15 following a purchase from 07/08/2019

I was simply very disappointed with the delivery times On the site, it says 48 hours and in reality I received my package with at least 10 days delay I find it disappointing to have such good products and a delivery not respected.

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Response from Altearah Bio Published on 17/09/2019

Hello, thank you for your comments on our products. Delivery took longer than expected because you placed your order during the company's annual closure, the dates of which were specified on the home page of the site. It seems that this publication was not visible enough and we regret this. Please do not hesitate to contact us again before placing your next order. Julien. Altearah

Acheteur Vérifié

Published on 12/09/2019, 18:38 following a purchase from 05/06/2019

Very clear

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Acheteur Vérifié

Published on 12/09/2019, 18:30 following a purchase from 08/09/2019

Excellent communication, express delivery, very serious.

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Acheteur Vérifié

Published on 12/09/2019, 18:27 following a purchase from 21/06/2019

High-quality organic products

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Acheteur Vérifié

Published on 12/09/2019, 18:12 following a purchase from 06/08/2019

Order arrived a long time after payment. Admittedly, the manager was on vacation, but I would have liked to know this at the time of ordering, rather than having to send a message myself to find out the status of my order.

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Acheteur Vérifié

Published on 12/09/2019, 18:07 following a purchase from 08/09/2019

Hello, one of the bottles was not crimped correctly and leaked ....du product.

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Acheteur Vérifié

Published on 12/09/2019, 18:07 following a purchase from 24/08/2019

Satisfied

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Acheteur Vérifié

Published on 12/09/2019, 18:04 following a purchase from 22/08/2019

Products already known for several years. The 14-scent box format is ideal for me.

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Acheteur Vérifié

Published on 12/09/2019, 18:03 following a purchase from 04/09/2019

The site is easy to navigate and the products are well categorized. It's a pleasure to visit.

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