/10
★★★★★
based on 983 reviews published
★★★★★
based on 983 reviews published
Latest positive customer reviews
5
/5
★★★★★
Exquisite scents
Christine J.
purchased on 29/05/2024
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4
/5
★★★★☆
Very good products that I've been using for over 12 years. However, I deplore the lack of special offers, the fact that customer loyalty ++ is not taken into account (I'm not taking into account the loyalty program, which is... Which it is, but not very interesting in fact.
Marie Laure F.
purchased on 20/05/2024
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Answer from Altearah Bio
Hello, thank you for your feedback! We're delighted to count you among our loyal customers! We understand your frustration with our promotions, but we do our utmost to make our products accessible to everyone by regularly proposing new offers. For example, in the first half of 2024, we offered 7 promotions on our site, ranging from -10% to -20%. We understand your desire for more promotions, but our products are made from quality raw materials and we don't want to depreciate their value through massive reductions. This would also not be in line with our more responsible and reasoned vision of consumption. As you rightly mentioned, we offer a loyalty program enabling you to benefit from -5% to -15% on your orders. We've made this sensible choice because it comes on top of our regular offers throughout the year, enabling our customers to order all year round at a preferential rate. If you have any questions, please don't hesitate to contact us by e-mail or telephone. We'd be delighted to hear from you. The Altearah team
5
/5
★★★★★
Very clear
Marie Christine P.
purchased on 19/05/2024
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5
/5
★★★★★
Nothing to say!
Florence G.
purchased on 17/05/2024
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5
/5
★★★★★
Easy to use
Myriam B.
purchased on 18/05/2024
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4
/5
★★★★☆
A very comprehensive site, but sometimes you have to look hard to find information on the emotions linked to colors.
Céline R.
purchased on 17/05/2024
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5
/5
★★★★★
Perfect
Nathalie L.
purchased on 08/05/2024
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5
/5
★★★★★
Fast delivery, nothing to complain about
Corinne D.
purchased on 09/04/2024
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4
/5
★★★★☆
Parcel received on vend. 26/04 delivery: too much delay Otherwise not had the 10% discount 1st cde!!!
Françoise R.
purchased on 18/04/2024
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Answer from Altearah Bio
Hello, Can you give me the date of your order so that I can see why it took so long. Concerning the 10%, you should receive the promo code by e-mail. Please check your spam. I'll be in touch if you need me. Have a nice day The Altearah team
4
/5
★★★★☆
Some products are out of stock (creme visage) or no longer appear on the site (serum visage), what a shame!
Myriam B.
purchased on 21/04/2024
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Answer from Altearah Bio
Hello, We're sorry, but they're victims of their own success 🙂 But good news, they're available again. Have a nice day!
4
/5
★★★★☆
Not immediately intuitive if you're not familiar with the products.
Gaëlle S.
purchased on 08/04/2024
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5
/5
★★★★★
Very clear, professional, responsive ++, efficient. Very good quality in every respect.
Sandrine M.
purchased on 08/04/2024
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5
/5
★★★★★
Very fast in processing orders and important customer service also responds very quickly when we ask a question.
Catherine H.
purchased on 31/03/2024
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4
/5
★★★★☆
Easy website navigation, quick ordering. Fast delivery.
Only downside when paying by credit card, internet cut at home just at that time, the payment was taken into account, but there were not the usual checks with the bank!
Fabienne G.
purchased on 27/03/2024
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5
/5
★★★★★
Clear and functional
Laurence D.
purchased on 22/03/2024
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5
/5
★★★★★
Very complete site. It works well, fast display. It is a little difficult to find the page where the functions of the colors are explained.
Céline R.
purchased on 13/03/2024
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5
/5
★★★★★
A few bugs when I order via my smartphone. Otherwise a pleasant site.
Stéphanie T.
purchased on 06/03/2024
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5
/5
★★★★★
Very good
Christelle S.
purchased on 23/02/2024
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5
/5
★★★★★
Super
Aniela S.
purchased on 22/02/2024
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4
/5
★★★★☆
Satisfied with order and fast delivery
Thérèse O.
purchased on 01/03/2024
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5
/5
★★★★★
Quality products that make a statement! Exceptionally fast order processing and always well-packaged parcels.
Catherine H.
purchased on 18/02/2024
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5
/5
★★★★★
Fast delivery and very satisfied with the product
Annick L.
purchased on 22/02/2024
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5
/5
★★★★★
Expected response in line with my expectations
Valérie T.
purchased on 27/01/2024
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4
/5
★★★★☆
Difficulty finalizing order with computer. Bog? No problem with my laptop
Odile G.
purchased on 06/02/2024
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5
/5
★★★★★
Shipping service that listens to customers and is extremely responsive to orders placed. I can only recommend Altearah Bio. The products have become like a second skin for me.
Marie Josée R.
purchased on 08/02/2024
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5
/5
★★★★★
A well-constructed site, intuitive and easy to find what you're looking for (when you know the products) and easy to explore for the curious Order arrived quickly (order placed on Saturday and received the following Wednesday)
Sandra M.
purchased on 03/02/2024
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5
/5
★★★★★
Pleasant site, ultra-fast delivery times. For the skincare fragrances: quality product that I discovered for the 1st time thanks to a gift from a kind person. A little disappointed for my 1st purchase: I had asked for a few discovery samples but only got 1...;/
Stéphanie T.
purchased on 29/01/2024
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5
/5
★★★★★
Everything is perfect This is the first time I have ordered online and it worked perfectly and easily Delivery is perfect and fast The altearahs products that I have known for 20 years and with which I work every day and that I recommend to my customers give me enormous pleasure and depth in the transmutation of traumatic memories of body and mind Gratitude to the whole team
Marie Charlotte S.
purchased on 24/01/2024
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5
/5
★★★★★
Small bug when validating the basket, but after an efficient call with a warm welcome, it was sorted out.
Mélanie D.
purchased on 16/01/2024
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5
/5
★★★★★
Everything is perfect
Sandra B.
purchased on 09/01/2024
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