Customer reviews of Altearah Bio

9,5 /10

Based on 1 133 published reviews

5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.

All reviews

Catherine H.

Published on 03/04/2024 à 16h22 following a purchase from 31/03/2024

Very fast in processing orders and important customer service also responds very quickly when we ask a question.

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Fabienne G.

Published on 31/03/2024 à 11h14 following a purchase from 27/03/2024

Easy website navigation, quick ordering. Fast delivery.
Only downside when paying by credit card, internet cut at home just at that time, the payment was taken into account, but there were not the usual checks with the bank!

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Laurence D.

Published on 22/03/2024 à 16h52 following a purchase from 22/03/2024

Clear and functional

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Céline R.

Published on 18/03/2024 à 14h36 following a purchase from 13/03/2024

Very complete site. It works well, fast display. It is a little difficult to find the page where the functions of the colors are explained.

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Martine D.

Published on 10/03/2024 à 22h41 following a purchase from 09/03/2024

I've just put in the middle because I find your shipping costs too expensive.

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Stéphanie T.

Published on 10/03/2024 à 13h57 following a purchase from 06/03/2024

A few bugs when I order via my smartphone. Otherwise a pleasant site.

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Christelle S.

Published on 10/03/2024 à 12h11 following a purchase from 23/02/2024

Very good

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Aniela S.

Published on 09/03/2024 à 13h46 following a purchase from 22/02/2024

Super

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Thérèse O.

Published on 08/03/2024 à 09h05 following a purchase from 01/03/2024

Satisfied with order and fast delivery

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Catherine H.

Published on 04/03/2024 à 15h10 following a purchase from 18/02/2024

Quality products that make a statement! Exceptionally fast order processing and always well-packaged parcels.

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Annick L.

Published on 27/02/2024 à 18h01 following a purchase from 22/02/2024

Fast delivery and very satisfied with the product

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Marie-Claude P.

Published on 14/02/2024 à 10h49 following a purchase from 11/02/2024

I'm not very happy with the scrub's small container for the price. Too bad

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Valérie T.

Published on 11/02/2024 à 18h28 following a purchase from 27/01/2024

Expected response in line with my expectations

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odile G.

Published on 09/02/2024 à 13h23 following a purchase from 06/02/2024

Difficulty finalizing order with computer. Bog? No problem with my laptop

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Marie Josée R.

Published on 09/02/2024 à 03h33 following a purchase from 08/02/2024

Shipping service that listens to customers and is extremely responsive to orders placed. I can only recommend Altearah Bio. The products have become like a second skin for me.

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Sandra M.

Published on 08/02/2024 à 09h24 following a purchase from 03/02/2024

A well-constructed site, intuitive and easy to find what you're looking for (when you know the products) and easy to explore for the curious Order arrived quickly (order placed on Saturday and received the following Wednesday)

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Stéphanie T.

Published on 03/02/2024 à 19h25 following a purchase from 29/01/2024

Pleasant site, ultra-fast delivery times. For the skincare fragrances: quality product that I discovered for the 1st time thanks to a gift from a kind person. A little disappointed for my 1st purchase: I had asked for a few discovery samples but only got 1...;/

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Marie Charlotte S.

Published on 27/01/2024 à 09h39 following a purchase from 24/01/2024

Everything is perfect This is the first time I have ordered online and it worked perfectly and easily Delivery is perfect and fast The altearahs products that I have known for 20 years and with which I work every day and that I recommend to my customers give me enormous pleasure and depth in the transmutation of traumatic memories of body and mind Gratitude to the whole team

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Mélanie D.

Published on 20/01/2024 à 10h17 following a purchase from 16/01/2024

Small bug when validating the basket, but after an efficient call with a warm welcome, it was sorted out.

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Sandra B.

Published on 12/01/2024 à 10h58 following a purchase from 09/01/2024

Everything is perfect

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Claude-Andréa G.

Published on 07/01/2024 à 20h52 following a purchase from 07/01/2024

Super

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Thérèse F.

Published on 02/01/2024 à 23h29 following a purchase from 02/01/2024

The site works, of course, but ordering is tedious and complicated, with images that keep moving and taking up the whole screen, which is not at all practical, and incessant advertising and presentations of your products, which disrupt the ordering process, as if the customer couldn't go to the menu himself to look at what you're offering. An aggressive and uncomfortable site.

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Response from Altearah Bio Published on 13/03/2024

Hello, we're sorry to hear from you. We redesigned our website several months ago, and our aim was above all to offer an interactive, intuitive and easy-to-navigate site. We're sorry you didn't get the experience you were hoping for. Please note that the image and video content is in no way advertising, but rather informative content about our products (their use, texture, etc.) to help our customers make the right choice. The experience is also different if you order on a computer or a cell phone, and depending on the type of browser used. Please don't hesitate to contact us by e-mail at [email protected] or by telephone on 04 66 04 07 07 if you'd like to discuss further or place a future order directly with our team. Sincerely yours, The Altearah team

Sylvie C.

Published on 26/12/2023 à 17h33 following a purchase from 16/12/2023

this site is very pleasant to consult - well presented

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Nathalie S.

Published on 26/12/2023 à 01h51 following a purchase from 10/12/2023

I am satisfied with my order, fast delivery.

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Thérèse O.

Published on 18/12/2023 à 17h24 following a purchase from 12/12/2023

Very satisfied with the order and the fast delivery.
Thank you

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SYLVIE G.

Published on 16/12/2023 à 10h57 following a purchase from 13/12/2023

Very good, careful packaging, local company, I buy.

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Céline R.

Published on 15/12/2023 à 15h22 following a purchase from 15/12/2023

Very pleasant oil.

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Patricia G.

Published on 09/12/2023 à 12h53 following a purchase from 05/12/2023

Hi, I'm not very good with the internet but I managed to do it after 3 attempts. I couldn't see where to pay. Best regards.

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Daisy H.

Published on 01/12/2023 à 11h32 following a purchase from 28/11/2023

The care fragrances are divine..the shipment very secure and fast. Thank you very much, I'll recommend it next time, namaste

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Véronique B.

Published on 30/11/2023 à 19h25 following a purchase from 14/11/2023

good, fast delivery

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Angéline B.

Published on 30/11/2023 à 09h48 following a purchase from 27/11/2023

Very fast delivery of my order. Quality products. Highly recommend.

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Jean-Luc ou Claude V.

Published on 25/11/2023 à 18h50 following a purchase from 10/11/2023

I have just one comment: no e-mails for order confirmation, payment receipt etc. due to problems with the ORANGE operator.

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Rômi C.

Published on 22/11/2023 à 18h51 following a purchase from 19/11/2023

Super fast!

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Sandrine J.

Published on 22/11/2023 à 18h21 following a purchase from 17/11/2023

efficient, fast, perfect

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Céline R.

Published on 05/11/2023 à 17h46 following a purchase from 23/10/2023

Beautiful, functional site.

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Claudia P.

Published on 24/10/2023 à 15h27 following a purchase from 23/10/2023

I've been using skincare fragrances for years and never tire of them. Discreet, natural scent and a little energy boost with each spray. Does not stain and leaves a pleasant scent on clothes. Ordered on Monday, already received very well packaged with two samples on Tuesday at the DPD pickup point. Thank you Altearah!

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Coralie B.

Published on 24/10/2023 à 09h48 following a purchase from 08/10/2023

Very good, just maybe the formulas of the different ingredients for each color appear more simply and systematically. Thank you and have a nice day.

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Chantal P.

Published on 23/10/2023 à 21h43 following a purchase from 23/10/2023

Easier to read and navigate

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Chantal T.

Published on 08/10/2023 à 08h58 following a purchase from 07/10/2023

high quality product that i first came across at a trade show, i can't do without it anymore. shipping is always meticulous and accompanied by samples, i love it.

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laurence L.

Published on 07/10/2023 à 10h32 following a purchase from 02/10/2023

Excellent, plus little surprise samples in the parcel. :0)

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