/10
★★★★★
based on 178 reviews published
★★★★★
based on 178 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect
Aurelien C.
purchased on 17/07/2025
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5
/5
★★★★★
Very good products, well packaged, nothing to report, fish and corals are delighted!
Fanny G.
purchased on 12/07/2025
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3
/5
★★★☆☆
Due to a long delivery delay from CHRONOPOST, the vallisneria arrived damaged. I was at home and the delivery person left a delivery notice without even calling me on the phone, and they were dropped off at a pickup point to be collected 24 hours later. The anubias fared better during transport and are beautiful. As a result, I lost half of my plant order. Otherwise, the packaging was perfect but the delivery times were too long. I am quite disappointed...
Sébastien G.
purchased on 10/07/2025
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Answer from AquaBota
Hello,
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
4
/5
★★★★☆
Order of equipment and food only. The order took a little time to leave but everything is in order 🙂
Lamine D.
purchased on 09/07/2025
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Answer from AquaBota
Hello,
Indeed, one of the ordered items was temporarily out of stock, which slightly delayed the departure of your order. Additionally, the day of the French national holiday also impacted our delivery times.
Best regards,
Kevin
Indeed, one of the ordered items was temporarily out of stock, which slightly delayed the departure of your order. Additionally, the day of the French national holiday also impacted our delivery times.
Best regards,
Kevin
5
/5
★★★★★
Everything was perfect!
Catherine C.
purchased on 10/07/2025
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Answer from AquaBota
Dear Catherine,
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
5
/5
★★★★★
Super fast shipping!!
Emerick B.
purchased on 10/07/2025
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5
/5
★★★★★
Products sent quickly with careful packaging. The staff is very responsive to requests.
Manon C.
purchased on 27/06/2025
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Answer from AquaBota
Hello Manon,
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.
5
/5
★★★★★
Perfect packaging of the plants, nothing moved during 7 days of transport (the fault of GLS who got lost) good quantity and good tracking of my order until receipt, thank you to your team, I recommend you with pleasure, see you next time!
Cedric L.
purchased on 21/06/2025
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Answer from AquaBota
Dear Cedric,
We warmly thank you for your feedback and are delighted to learn that your order arrived in perfect condition despite the transport challenges. Your compliments regarding our packaging, the quality of our products, and the order tracking motivate us to continue providing the best possible service. We look forward to seeing you again soon on AquaBota!
Best regards,
The AquaBota team
We warmly thank you for your feedback and are delighted to learn that your order arrived in perfect condition despite the transport challenges. Your compliments regarding our packaging, the quality of our products, and the order tracking motivate us to continue providing the best possible service. We look forward to seeing you again soon on AquaBota!
Best regards,
The AquaBota team
5
/5
★★★★★
Very good transaction; perfect packaging, beautiful composition of aquarium plants for goldfish, fast delivery.
Patrick Edmond L.
purchased on 09/07/2025
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Answer from AquaBota
Hello Patrick,
Thank you very much for your review and your rating of 5/5! We are delighted to hear that you are satisfied with your experience with AquaBota, as well as the quality of our products and our service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The AquaBota team
Thank you very much for your review and your rating of 5/5! We are delighted to hear that you are satisfied with your experience with AquaBota, as well as the quality of our products and our service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The AquaBota team
4
/5
★★★★☆
Shipping and delivery times too long
Benjamin D.
purchased on 03/07/2025
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Answer from AquaBota
Hello,
Thank you for your feedback.
We are sorry to hear that the shipping times did not meet your expectations. Depending on the period and the saturation of the networks, it does happen that Mondial Relay experiences delays beyond our control.
For faster delivery in France, we recommend choosing GLS at a pickup point, which generally delivers in 2 to 3 working days. The price difference is minimal (about €1.50) and can make a real difference during busy periods.
Best regards,
The Aquabota team
Thank you for your feedback.
We are sorry to hear that the shipping times did not meet your expectations. Depending on the period and the saturation of the networks, it does happen that Mondial Relay experiences delays beyond our control.
For faster delivery in France, we recommend choosing GLS at a pickup point, which generally delivers in 2 to 3 working days. The price difference is minimal (about €1.50) and can make a real difference during busy periods.
Best regards,
The Aquabota team
4
/5
★★★★☆
Unfortunately, a disappeared order has been neatly refunded.
B. S.
purchased on 26/06/2025
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Answer from AquaBota
Dear customer,
Thank you for your message.
We indeed regret that the driver delivered the package to the wrong location, without any clear information about where it was left. This is certainly not the service we strive for.
We have immediately taken the necessary steps with the carrier and, while awaiting clarity, we have already refunded the purchase amount to you correctly.
Our apologies for the inconvenience and thank you once again for your understanding.
Best regards,
The Aquabota team
Thank you for your message.
We indeed regret that the driver delivered the package to the wrong location, without any clear information about where it was left. This is certainly not the service we strive for.
We have immediately taken the necessary steps with the carrier and, while awaiting clarity, we have already refunded the purchase amount to you correctly.
Our apologies for the inconvenience and thank you once again for your understanding.
Best regards,
The Aquabota team
5
/5
★★★★★
Very satisfied with my order, contact with the seller was great! Fast delivery and my plants are very beautiful. I recommend it with my eyes closed. Thank you again!!
Marine B.
purchased on 17/06/2025
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5
/5
★★★★★
Perfect!
Aurélien V.
purchased on 21/06/2025
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5
/5
★★★★★
Very quickly delivered very pretty plants I recommend this site
Delphine D.
purchased on 25/06/2025
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5
/5
★★★★★
Quick delivery. ++++++++++++++++
Troels S.
purchased on 08/07/2025
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5
/5
★★★★★
Correct price and fast delivery. Thank you 🙂
Jérome S.
purchased on 06/07/2025
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5
/5
★★★★★
Very satisfied with the order received, very beautiful plants, top-notch packaging. The only small downside, if we can really call it a downside, is that I was expecting to receive a larger plant based on the photo. I was expecting to receive a leafy Nymphoides aquatica, but I only received the bulb, which almost ended up in the trash because it was placed in two small bags. I thought they were two empty bags mistakenly put inside. Luckily, my curiosity pushed me to open them, and I found the miniature bulb inside.
Jean Marie I.
purchased on 04/07/2025
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Answer from AquaBota
Hello,
The season of Nymphoides aquatica is unfortunately coming to an end this year, due to particularly atypical weather.
When you buy bulb plants, it is important to keep in mind that the weather and seasonality strongly influence their development. Thus, from one year to the next, it is possible to obtain a well-formed bulb with abundant foliage, or on the contrary, a less developed bulb due to climatic conditions.
The season of Nymphoides aquatica is unfortunately coming to an end this year, due to particularly atypical weather.
When you buy bulb plants, it is important to keep in mind that the weather and seasonality strongly influence their development. Thus, from one year to the next, it is possible to obtain a well-formed bulb with abundant foliage, or on the contrary, a less developed bulb due to climatic conditions.
5
/5
★★★★★
Very well
Ludovic G.
purchased on 03/07/2025
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5
/5
★★★★★
Very happy and excellent phone contact, only good advice.
Patricia N.
purchased on 25/06/2025
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5
/5
★★★★★
Top, as always
Aaricia T.
purchased on 30/06/2025
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5
/5
★★★★★
Quick.
Dylan L.
purchased on 01/07/2025
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5
/5
★★★★★
Perfect reception. The products are of good quality. The ordered plants will be sent later because wisely, they were not part of this reception due to the heatwave. Very good and quick communication by email as well... Thank you
Eric C.
purchased on 27/06/2025
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5
/5
★★★★★
Really nice, patient, great advice, in short, my visit was great.
Jennifer C.
purchased on 25/06/2025
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5
/5
★★★★★
Everything was well packaged and delivered quickly.
Bas B.
purchased on 21/06/2025
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5
/5
★★★★★
Perfect. Serious company, careful package delivered in 2 days. Very nice and professional staff
Stephane G.
purchased on 17/06/2025
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5
/5
★★★★★
I recommend this company with my eyes closed. Kindness and professionalism
Christophe D.
purchased on 24/06/2025
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5
/5
★★★★★
All the products from my order arrived well and in good condition, no problem.
Christian B.
purchased on 10/06/2025
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5
/5
★★★★★
Very serious and very responsive company. Perfect.
Celine P.
purchased on 15/06/2025
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5
/5
★★★★★
Always satisfied with Aqua Bota, the plants are always of good quality at a very affordable price, thank you again.
Benjamin F.
purchased on 12/06/2025
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4
/5
★★★★☆
Ok
Jean Marie G.
purchased on 10/06/2025
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