★★★★★
based on 434 reviews published
Latest positive customer reviews
Perfect packaging of the plants, nothing moved during 7 days of transport (the fault of GLS who got lost) good quantity and good tracking of my order until receipt, thank you to your team, I recommend you with pleasure, see you next time!
We warmly thank you for your feedback and are delighted to learn that your order arrived in perfect condition despite the transport challenges. Your compliments regarding our packaging, the quality of our products, and the order tracking motivate us to continue providing the best possible service. We look forward to seeing you again soon on AquaBota!
Best regards,
The AquaBota team
Very good transaction; perfect packaging, beautiful composition of aquarium plants for goldfish, fast delivery.
Thank you very much for your review and your rating of 5/5! We are delighted to hear that you are satisfied with your experience with AquaBota, as well as the quality of our products and our service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The AquaBota team
Shipping and delivery times too long
Thank you for your feedback.
We are sorry to hear that the shipping times did not meet your expectations. Depending on the period and the saturation of the networks, it does happen that Mondial Relay experiences delays beyond our control.
For faster delivery in France, we recommend choosing GLS at a pickup point, which generally delivers in 2 to 3 working days. The price difference is minimal (about €1.50) and can make a real difference during busy periods.
Best regards,
The Aquabota team
Unfortunately, a disappeared order has been neatly refunded.
Thank you for your message.
We indeed regret that the driver delivered the package to the wrong location, without any clear information about where it was left. This is certainly not the service we strive for.
We have immediately taken the necessary steps with the carrier and, while awaiting clarity, we have already refunded the purchase amount to you correctly.
Our apologies for the inconvenience and thank you once again for your understanding.
Best regards,
The Aquabota team
Very satisfied with my order, contact with the seller was great! Fast delivery and my plants are very beautiful. I recommend it with my eyes closed. Thank you again!!
Perfect!
Very quickly delivered very pretty plants I recommend this site
Quick delivery. ++++++++++++++++
Correct price and fast delivery. Thank you 🙂
Very satisfied with the order received, very beautiful plants, top-notch packaging. The only small downside, if we can really call it a downside, is that I was expecting to receive a larger plant based on the photo. I was expecting to receive a leafy Nymphoides aquatica, but I only received the bulb, which almost ended up in the trash because it was placed in two small bags. I thought they were two empty bags mistakenly put inside. Luckily, my curiosity pushed me to open them, and I found the miniature bulb inside.
The season of Nymphoides aquatica is unfortunately coming to an end this year, due to particularly atypical weather.
When you buy bulb plants, it is important to keep in mind that the weather and seasonality strongly influence their development. Thus, from one year to the next, it is possible to obtain a well-formed bulb with abundant foliage, or on the contrary, a less developed bulb due to climatic conditions.
Very well
Very happy and excellent phone contact, only good advice.
Top, as always
Quick.
Perfect reception. The products are of good quality. The ordered plants will be sent later because wisely, they were not part of this reception due to the heatwave. Very good and quick communication by email as well... Thank you
Really nice, patient, great advice, in short, my visit was great.
Everything was well packaged and delivered quickly.
Perfect. Serious company, careful package delivered in 2 days. Very nice and professional staff
I recommend this company with my eyes closed. Kindness and professionalism
All the products from my order arrived well and in good condition, no problem.
Very serious and very responsive company. Perfect.
Always satisfied with Aqua Bota, the plants are always of good quality at a very affordable price, thank you again.
Ok
Very good contact by phone, top as usual, thanks again!
Very beautiful plants, very friendly seller who did what was necessary because the carrier messed up. Very good communication
I am very happy thank you
SATISFIED WITH CORRECT AND QUICK DELIVERY
Excellent advice, beautiful plants, a mistake (on my part) with an order, a phone call and the problem is solved. I highly recommend
★★★★★ thank you
Always satisfied, I order here, it's my dear quality plant, well-protected package, fast delivery, quick shipping, really nothing to complain about
Package perfectly wrapped. Ultra fast delivery. Plants in excellent condition. Bravo and thank you for your professionalism !!!!!!
Perfect.
Quality plants
A serious team Completely satisfied with every new order
Although there was a small issue with my last order, I maintain these 5 stars because Aqua Bota called me immediately and, besides resolving the problem, took the time to talk with me and provided me with valuable advice. I still highly recommend them!
The shipping time is respected, and well packaged
VERY GOOD
Attentive and competent seller
Plant received correctly and of good quality, however there was a big delay in shipping (not GLS's fault).
We would like to confirm that there is no delay on Aquabota's side nor GLS. We apply our specific shipping procedures for France for sending plants.
Your order was placed on Tuesday 20/05/2025 at 23:45:01. As specified on our website, plant shipments to France leave our warehouse only on Monday evenings and Tuesday mornings, depending on the delivery department.
You can find all the delivery information on our dedicated page:
👉 https://www.aquabota.com/fr/content/1-livraison
As well as on the 400 descriptions of the product sheets.
Shipping of packages containing plants to France: on Monday.
Shipping of packages containing plants to Belgium, the Netherlands, and Luxembourg: from Monday to Tuesday.
For any order placed between Wednesday and Sunday, shipping will occur the following week to ensure the freshness and quality of the plants.
Important: shipments only take place between Monday and Wednesday to preserve the quality of the plants.
We remain at your disposal for any further questions.
Best regards,
Kévin
Beautiful plants received and fast delivery. Thank you for this.