Customer reviews of ARMES BASTILLE

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/03/2023 à 16h10 following a purchase from 22/02/2023

Very good follow-up of my order in terms of delivery. Now I have contacted customer service, I am waiting for a response.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2023 à 15h44 following a purchase from 21/02/2023

Nothing to complain about the quality of the service. Professional to the end, you can go there with peace of mind.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2023 à 15h34 following a purchase from 23/02/2023

Perfect, deadline met and packaging perfect. Very satisfied with the little eklipse.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 08/03/2023 à 15h30 following a purchase from 28/02/2023

Well received, but without the authenticity certificate of the item, that's why I give 3 stars.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 18h11 following a purchase from 27/02/2023

The akeron sfs exactly meets my expectations, very good finish, light for its length, and a nicer look than in the photo. Very pleasantly surprised, and its cut. Thank you team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 17h17 following a purchase from 24/02/2023

Very good transaction

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 15h15 following a purchase from 26/02/2023

It is a pleasure to do business with Armes Bastille

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 14h10 following a purchase from 26/02/2023

Impeccable, especially the fact of not taxing VAT for countries not subject to it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2023 à 13h42 following a purchase from 28/02/2023

I would have liked the address to be written in full and not to forget the name of the housing estate. I almost didn't receive the delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 12h42 following a purchase from 26/02/2023

Nice to have business with Reliable partner :-)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/03/2023 à 12h18 following a purchase from 28/02/2023

Fast shipping, cheaper than the manufacturer. I only give 4 stars because I received the 2 items from the brand two saints in bubble wrap and not in a box, and I find that a shame because these are pieces that cost an arm, is it a lack of logic on the part of the manufacturer or the intermediary...? In any case, the pieces are very beautiful and arrived in good condition.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2023 à 11h44 following a purchase from 28/02/2023

I am extremely satisfied with the communication with ArmesBastille, especially the way Isidore handled all my questions and always studies my order problem. Bravo superb service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/03/2023 à 13h28 following a purchase from 03/02/2023

NO PROBLEMS ON THIS SITE. VERY GOOD WELCOME AND USEFUL INFORMATION

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/03/2023 à 18h48 following a purchase from 22/02/2023

No bad surprises, Armes Bastille is a serious brand

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/03/2023 à 14h14 following a purchase from 21/02/2023

Fast and well-protected shipping, just missing a few goodies ;)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/02/2023 à 16h17 following a purchase from 18/02/2023

Everything is great, fast service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/02/2023 à 15h07 following a purchase from 18/02/2023

A service always top-notch and effective communication. I recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/02/2023 à 13h58 following a purchase from 19/02/2023

Perfect. Fast shipping.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/02/2023 à 09h17 following a purchase from 09/02/2023

Error on my order, waiting for reshipment to correct the issue

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/02/2023 à 08h47 following a purchase from 15/02/2023

Good description of the item, carefully prepared and fast shipping.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2023 à 14h05 following a purchase from 15/02/2023

Order sent and received quickly, very beautiful axe, can't wait to use it!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/02/2023 à 11h05 following a purchase from 15/02/2023

Good follow-up, the problem is that I did not receive the right knife.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2023 à 10h24 following a purchase from 08/02/2023

Hello, my name is Emanuele, I am from Naples, I do not speak French well, I ordered several books from Armes Bastille, they arrived on time, they are serious people, I recommend everyone to buy from the online store.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2023 à 16h30 following a purchase from 01/02/2023

Long to come but that's okay, there was no urgency. I think this delay was justified. Thank you.

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Response from ARMES BASTILLE Published on 24/02/2023

Thank you for your patience, see you soon. The Armes Bastille team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2023 à 15h42 following a purchase from 14/02/2023

Order compliance; Complete information on shipping tracking;

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Response from ARMES BASTILLE Published on 24/02/2023

Thank you very much

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/02/2023 à 13h49 following a purchase from 09/02/2023

Product as described. Fast delivery. Very friendly staff.

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Response from ARMES BASTILLE Published on 24/02/2023

Thank you for the compliment

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/02/2023 à 11h55 following a purchase from 13/02/2023

Hello, I had bought a stiletto which once handled showed, how to say... very poor quality. The safety system was moving around in its housing. On the positive side, you immediately suggested I return it, which I did after my phone call. I am now waiting for confirmation that the package containing the knife has indeed reached you to proceed with the transfer of the refund for the above item to my bank account. Thank you and have a good day.

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Response from ARMES BASTILLE Published on 24/02/2023

Hello. You ordered a basic product on which it is difficult to provide finishes equivalent to a high-end product. The knife worked perfectly, however, your satisfaction remains our priority, we have proceeded with your refund as per your request. Thank you for your trust.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/02/2023 à 10h08 following a purchase from 28/01/2023

Very good service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/02/2023 à 12h48 following a purchase from 09/02/2023

Excellent.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 16/02/2023 à 20h07 following a purchase from 01/02/2023

Unfortunately, no welcome gesture, excessive prices, and no responses to requests.

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Response from ARMES BASTILLE Published on 24/02/2023

Hello sir, first of all, you took a TRC, and we pass on our rent and the salary charges of our team, as for the goodies, our logistics team having been quick, the order was sent before reading this email. But next time, with a simple call before the order, we will be happy to include some goodies for you. See you soon.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/02/2023 à 15h51 following a purchase from 02/02/2023

The deadlines were short and impeccable for the packaging.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/02/2023 à 16h28 following a purchase from 30/01/2023

Product compliant with the order, delivery ensured without problem. Completely satisfied.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/02/2023 à 15h58 following a purchase from 07/02/2023

Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/02/2023 à 08h50 following a purchase from 02/02/2023

Very good service. I had received my order with a missing item. Before I could contact, I received a message related to the order indicating that the forgotten item was sent. The item arrived very quickly afterwards. Thank you again for your responsiveness!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/02/2023 à 20h08 following a purchase from 28/01/2023

The site is very good, fast processing of the order and delivery without any problem, the packages are well packaged and protected.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/02/2023 à 17h02 following a purchase from 03/02/2023

Superb site, fast shipping, nothing to complain about, package well protected.

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Response from ARMES BASTILLE Published on 24/02/2023

Thank you for the trust you place in us!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/02/2023 à 16h17 following a purchase from 05/02/2023

Very nice company. Impeccable service. Seriousness at the rendezvous. I recommend.

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Response from ARMES BASTILLE Published on 24/02/2023

Thank you, we are delighted to count you among our clients!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/02/2023 à 10h10 following a purchase from 10/01/2023

Nice and responsive.

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Response from ARMES BASTILLE Published on 24/02/2023

thank you very much for this encouragement.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/02/2023 à 07h51 following a purchase from 01/02/2023

I ordered from Germany and I am fully satisfied with service, communication, shipping and delivery time. That counts. I highly recommend Arms Bastille.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/02/2023 à 14h53 following a purchase from 21/01/2023

Very good!

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