Customer reviews of AXP Racing

9,3 /10

Based on 487 published reviews

5 406 83% 4 40 8% 3 12 2% 2 11 2% 1 18 4%

Summary of reviews

AXP Racing consistently delivers during the order-to-delivery process, with fast, reliable shipping and on-schedule product arrival that keeps riders on their adventures. Customers highlight the solid protection and fit of skid plates and guards, noting they protect well, mount smoothly, and are well engineered for various bikes. The care shown by customer service and warranty support stands out, with replacements and responsive assistance acknowledged as serious and attentive. Overall, the products are described as robust, well-fitting, and durable, backed by dependable service that enhances the riding experience.

All reviews

Verified Buyer

Published on 27/07/2023 à 13h28 following a purchase from 12/06/2023

Very good

Verified Buyer

Published on 26/07/2023 à 17h20 following a purchase from 11/06/2023

easy process, i would recommentd

Verified Buyer

Published on 26/07/2023 à 10h32 following a purchase from 10/06/2023

The website is easy to navigate and so it is to place and order. I made a pre-order for the new KTM 690 skid plate but I didn't get info about when I was going to receive my order. So I had to write the AXP Racing team and they kindly told me. I had an issue with the skid plate because the AXP Racing team didn't take into accout the KTM crashbars when designing the skid plate, so I couldn't fit it. I had to trim the new skid plate on both sides to fit it. Afterwards, I let them know the issue but they didn't care much. I finally sent an email to share photos of the trimming I did, to help them improve the desing or at least make customers aware of this issue, but they didn't even reply to my email.

Response from AXP Racing Published on 26/07/2023

Nothing to say about pre order stuff, a delay was indicated in the product page until it's in stock so the message was removed. About the design of the part, it's clearly indicated on our website, on the product page. Looking at "CHARACTERISTIC" chapter, it's written "Fitment and compatibility with any other accessory not listed above cannot be guaranteed with your purchase. Any changes made by you are your sole responsibility and cannot be taken care of afterwards." So the fact that the skid plate is not compatible with crash bars was a clear information, no mistake from us. You were aware from this and ordered the product so it's your own responsability.

Verified Buyer

Published on 20/07/2023 à 22h07 following a purchase from 05/06/2023

Competitive price, great quality, easy to install, fast shipping! What more could you ask for?

Verified Buyer

Published on 16/07/2023 à 14h00 following a purchase from 27/05/2023

Delivery Time was delayed by 2 weeks and parcel arrived damaged and was charged an extra £35 for import costs so made the item very expensive. would not order again from them.

Response from AXP Racing Published on 17/07/2023

As your name is not precised, we can't have a look at the concerned order but we generally ship the order in 24/48h . The two weeks late may be a consequence of customs in UK which, with Brexit cause lot of issues and, unfortunatly, we can't manage politic stuff. By ordering from another country and being from UK, you automatically have customes fees.

Verified Buyer

Published on 14/07/2023 à 22h32 following a purchase from 30/05/2023

It was easy to find the part I wanted

Verified Buyer

Published on 09/07/2023 à 19h59 following a purchase from 25/05/2023

Great shopping experience and top notch products.

Verified Buyer

Published on 29/06/2023 à 11h21 following a purchase from 15/05/2023

Easy to order

Verified Buyer

Published on 21/06/2023 à 15h18 following a purchase from 07/05/2023

The AXP Racing website is easy to navigate, the product selection is diverse. The shipping was efficient, and the prices were reasonable.

Verified Buyer

Published on 17/06/2023 à 12h53 following a purchase from 03/05/2023

From identifying what quality skid plate I wanted axp exceeded my expectations and the delivery to australia was incredibly fast

Verified Buyer

Published on 05/06/2023 à 19h53 following a purchase from 21/04/2023

Quick delivery and I already knew the bash plate gives excellent protection for the T7

Verified Buyer

Published on 28/05/2023 à 20h26 following a purchase from 12/04/2023

Very good

Verified Buyer

Published on 20/05/2023 à 18h33 following a purchase from 05/04/2023

Improved since the previous version, now better protection at linkage with double plastic. Easier fit without removal of exhaust.

Verified Buyer

Published on 18/05/2023 à 04h15 following a purchase from 01/04/2023

They are a great company and I usually get an answer to any question via email within 2 days.

Verified Buyer

Published on 16/05/2023 à 09h16 following a purchase from 31/03/2023

The site fitting info was not complete Screwing to the back of the engine from was not covered fully

Verified Buyer

Published on 07/05/2023 à 19h16 following a purchase from 23/03/2023

Was skeptical about an order from overseas, but it went smoothly, they emailed me on the progress, actually received item quicker than most domestic shipping takes. Product was as advertised, fit great!

Verified Buyer

Published on 02/05/2023 à 15h14 following a purchase from 17/03/2023

recommended, i did ask for a discount (cheekily) as first time customer but got no reply.

otherwise a pleasure to deal with

Verified Buyer

Published on 20/04/2023 à 04h31 following a purchase from 06/03/2023

Did the job!

Verified Buyer

Published on 18/04/2023 à 17h15 following a purchase from 04/03/2023

Smooth and fast

Verified Buyer

Published on 17/04/2023 à 23h42 following a purchase from 22/02/2023

AAA+++ GREAT ITEM!

Verified Buyer

Published on 17/04/2023 à 19h38 following a purchase from 02/03/2023

Ordered from Canada - website was clear and easy to use.

Verified Buyer

Published on 14/04/2023 à 06h42 following a purchase from 26/02/2023

Goodstuff

Verified Buyer

Published on 13/04/2023 à 12h13 following a purchase from 25/02/2023

Ordered and payed for parts 6 weeks ago. No parts has arrived, no shipment updates. No reply when asking for status on shipment. Really disappointed!

Response from AXP Racing Published on 13/04/2023

Sorry to hear about that. It seems that we have a problem regarding the e-mails sent through our website as we didn't receive yours. 6 weeks is of course, not normal. Please send your order details, name to our direct e-mail : [email protected]
Waiting for your reply through this e-mail, thank you and sorry again

Verified Buyer

Published on 11/04/2023 à 20h57 following a purchase from 25/02/2023

All went well with ordering and receiving. No complaints.

Verified Buyer

Published on 11/04/2023 à 09h02 following a purchase from 24/02/2023

Very good, great service. I would recommend.

Verified Buyer

Published on 07/04/2023 à 14h47 following a purchase from 19/02/2023

Exclent

Verified Buyer

Published on 05/04/2023 à 16h52 following a purchase from 19/02/2023

Went on great no issues

Verified Buyer

Published on 18/03/2023 à 19h11 following a purchase from 01/02/2023

Not a lot to say: just perfect!

Verified Buyer

Published on 10/03/2023 à 01h07 following a purchase from 23/01/2023

Ordering large parts from across the pond,I expected to have a long wait but was pleasantly surprised when my skid plate showed up a week before the quoted delivery date.

Verified Buyer

Published on 09/03/2023 à 20h01 following a purchase from 15/01/2023

fast delivery. the navigation through the order process on the web site seems a bit fragile.

Verified Buyer

Published on 06/03/2023 à 18h09 following a purchase from 19/01/2023

yes it is cool

Verified Buyer

Published on 24/02/2023 à 13h23 following a purchase from 10/01/2023

Great website…easy to navigate!

Verified Buyer

Published on 24/02/2023 à 10h47 following a purchase from 10/01/2023

Great products, install was a bit tricky, aligning screws and holes was difficult at times. Had an axp on my 701 and it worked very well.

Verified Buyer

Published on 20/02/2023 à 17h45 following a purchase from 06/01/2023

Top notch group to work with, excellent service, excellent shipping, excellent products. They are my go to when setting my bikes up!

Verified Buyer

Published on 03/02/2023 à 19h06 following a purchase from 20/12/2022

Zero customer service support, they never responded to an email for a damage claim. Very disappointed.

Response from AXP Racing Published on 07/02/2023

We saw 2 of your comments on the product pages
1) saying you has an issue with hardware
2) sayong you never receive the product
Here you mention a damage ??? Once again, never got any e-mail from you
We read and answer to every e-mail
please send again to [email protected] and give more elements .

Verified Buyer

Published on 02/02/2023 à 18h27 following a purchase from 19/12/2022

Great fit and looks good. Super fast shipping.

Verified Buyer

Published on 21/01/2023 à 10h43 following a purchase from 07/12/2022

Product was shipped extremely fast and arrived with no damage.

Verified Buyer

Published on 10/01/2023 à 12h12 following a purchase from 26/11/2022

Shipping was as promised!

Verified Buyer

Published on 29/12/2022 à 20h21 following a purchase from 13/11/2022

Easy install and fit perfect.

Verified Buyer

Published on 14/12/2022 à 21h23 following a purchase from 20/10/2022

Ez site navagation with several choices.