/10
★★★★★
based on 229 reviews published
★★★★★
based on 229 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect in every way
Daniel C.
purchased on 31/08/2024
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Answer from Balp France
Thank you very much for your positive feedback. We are delighted that you like our service. Please do not hesitate to contact us if you have any questions. Have a nice day!
5
/5
★★★★★
Excellent, thank you.
Mark W.
purchased on 19/09/2024
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Answer from Balp France
Thank you very much for your positive review of our Balp France website! We hope to see you soon on our site!
2
/5
★★☆☆☆
I'm afraid that I cannot recommend Balp based on the experience I had with them. The quality of the product once it was received was excellent, so I have no complaints there. However, the order process leading up to this was pretty bad. Balp took a long time to respond to communication, and they lost the details of our order on three separate occasions because of problems with their email system. We placed the order on 21st July. On 23rd July, Balp said that they would ship the order that week but this did not happen. Balp did not contact me to explain this delay – I had to contact them. They told me that they had a problem with a piece of equipment so the order would take a week longer. Once again, I heard nothing for over a week, before Balp contacted me to say they had lost the details of the engraving for our order and asked if I could send them again. Another week went by, and I heard nothing. I telephoned Balp on a couple of occasions and they promised to reply, but then didn't. Finally, Balp got back to me on 30th August to say that the required materials for our order were out of stock and that the order would take another three weeks! They also said they would add a complimentary item to the order to make up for the constant delays and problems. The order did arrive three weeks later, but they forgot to add the promised complimentary item. Finally, at no point in my long email correspondence with Balp did they mention that we would have to pay 20% UK customs import fees in addition to the French IVA which we already paid on the order. This seems like something they should have mentioned when we enquired with them about the cost of the order.
Robin F.
purchased on 21/07/2024
Answer from Balp France
We appologize for the delay and trouble in delivery. We have moved to our new premises and it is true that we have had some processing delays. But the main thing is that the product you received is of excellent quality and we hope that this will compensate for our delays.
5
/5
★★★★★
Fast delivery. Product conforms. Reasonable cost.
Guy J.
purchased on 12/09/2024
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Answer from Balp France
Thank you for your positive feedback on our site. We hope to see you soon on our site for new purchases. Thank you again for your confidence.
5
/5
★★★★★
Sword cases and knots were perfect.
Peter V.
purchased on 29/08/2024
5
/5
★★★★★
Very well packaged and received on time.
Catherine F.
purchased on 31/08/2024
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Answer from Balp France
Thank you very much for your positive feedback! Your satisfaction is our priority, so don't hesitate to contact us if you need another order in the future. We wish you an excellent day!
5
/5
★★★★★
Impeccable shipment, but Swiss customs asked me for a declaration to find out if it was an arms import. It would be useful, for shipments to Switzerland, to specify that they are not weapons but decorative objects.
Claudio M.
purchased on 08/07/2024
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Answer from Balp France
Thank you for your positive feedback. We are delighted that your order arrived in perfect condition. We are taking your suggestion into account and will share it with our logistics team to improve our shipments to Switzerland. We thank you for your confidence and hope to see you soon on our site. Best regards. The Balp France team.
5
/5
★★★★★
Compliant, perfect!
Pascal P.
purchased on 13/08/2024
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Answer from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to know that you are satisfied with our services. Please don't hesitate to contact us if you need anything. We look forward to seeing you again!
5
/5
★★★★★
Very good.
Sylvain R.
purchased on 12/08/2024
Translated review
Answer from Balp France
Thank you for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.
5
/5
★★★★★
Beautiful workmanship and finish. Delivery a little long.
Bernard L.
purchased on 25/07/2024
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Answer from Balp France
Thank you very much for your feedback! We're delighted that you like our work and finish. We take note of your comment about delivery and will do our best to improve this point in the future. Thank you again for your trust and support! See you soon on our Balp France website.
5
/5
★★★★★
Everything is perfect so far, one partial delivery is still outstanding at the moment. Many thanks !
Martin Z.
purchased on 03/07/2024
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5
/5
★★★★★
Fine
Patrick C.
purchased on 30/06/2024
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Answer from Balp France
Thank you for your positive feedback! We're delighted that you like our Balp France website. Don't hesitate to recommend us to your friends and family. Have a nice day.
5
/5
★★★★★
Very fast shipping. Good customer contact. Order lived up to my expectations, especially for the engravings. Thank you BALP
Martin D.
purchased on 29/06/2024
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Answer from Balp France
Thank you for your positive feedback. It gives us great pleasure to know that your order met your expectations and that you appreciated our customer service. We remain at your disposal for any future orders. Sincerely, the BALP France team.
5
/5
★★★★★
Very good value for money and very fast shipping. Good quality strap, although slightly narrower than that used by the mounted Republican Guard.
Jolivet F.
purchased on 27/06/2024
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Answer from Balp France
Thank you for your review of our Balp France website. We are delighted to know that you appreciated our value for money and fast delivery.
5
/5
★★★★★
Perfect
Aurélien C.
purchased on 19/06/2024
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Answer from Balp France
Thank you for your positive feedback on our site. We are delighted that your experience with Balp France was perfect. We thank you for your trust and hope to see you soon on our site.
5
/5
★★★★★
I am very satisfied with my order. I especially appreciated the advice and the speed of shipment. Thank you very much.
Tedy K.
purchased on 13/06/2024
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Answer from Balp France
We are delighted that you are satisfied with your order on the Balp France website. We always do our best to offer a fast and quality service to our customers. Thank you for your trust and your positive review. Good day to you.
5
/5
★★★★★
Quality and speed, spectacular service.
Felix M.
purchased on 12/06/2024
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5
/5
★★★★★
Serious company. Order received very quickly despite the customisation work required. Quality product. Excellent transaction.
Mr H.
purchased on 09/06/2024
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Answer from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted that you appreciated the speed of delivery and the quality of our products. We remain at your disposal for any future orders. Thank you again for your confidence.
5
/5
★★★★★
Excellent product, but not sharpened.
Patrick D.
purchased on 09/06/2024
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Answer from Balp France
Thank you for your positive feedback. We are delighted that you like our product. Thank you again for your confidence and your note!
5
/5
★★★★★
Fast delivery, product as described. Everything is perfect. Thank you...
Raphael D.
purchased on 09/06/2024
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Answer from Balp France
Thank you very much for your positive feedback. We are delighted that you are satisfied with your order on our Balp France website. It is a pleasure to be able to meet your expectations in terms of product quality and service. We hope to be able to continue satisfying you in the future. See you soon on our site!
5
/5
★★★★★
It took me 50 years to afford the saber I hadn't had time to order when I left the Navy. BALP sent it to me in 4 days. I'm delighted. Thank you very much.
Philippe L.
purchased on 01/06/2024
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Answer from Balp France
Hello Philippe, thank you very much for your positive review of our Balp France website. We thank you for your confidence and hope that your sword will bring you satisfaction and pleasure for many years to come. We look forward to helping you with your future purchases. Best regards.
5
/5
★★★★★
I am very satisfied with the professionalism of BALP. Advice before purchase, very fast shipping abroad, impeccable product quality. Bravo and thank you BALP!
Colonel Gérald F.
purchased on 30/05/2024
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Answer from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted that you have appreciated our professionalism, and your satisfaction is our greatest reward. Thank you again for trusting us, and see you soon on our site.
5
/5
★★★★★
Received quickly and in perfect condition
Philippe L.
purchased on 30/05/2024
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Answer from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you were satisfied with our delivery service. See you soon on our site!
5
/5
★★★★★
Top tent 👍
Patricia L.
purchased on 30/05/2024
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Answer from Balp France
Thank you very much for your positive review! We're delighted you like our site. Thanks again and see you soon on Balp France!
5
/5
★★★★★
Product as requested (engraving, quality and delivery). Long life to Balp
Eric E.
purchased on 29/05/2024
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Answer from Balp France
Thank you for your trust and positive feedback. We are delighted that our products have met your expectations and we will continue to work hard to provide you with the best possible service. See you soon on our site! "
5
/5
★★★★★
The badges I bought are very beautiful. Only downside: very high shipping costs.
Daniel B.
purchased on 27/05/2024
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Answer from Balp France
Thank you very much for your positive feedback. We take into account your remark concerning the shipping costs and we try to find solutions to reduce them as much as possible but remain dependent on the transport companies . Thank you again for your trust and support!
5
/5
★★★★★
Problem-free and friendly exchange, fast parcel dispatch followed by somewhat delayed transportation to Switzerland, but that is a shortcoming of the transport company. Gladly again!
Georg S.
purchased on 21/05/2024
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5
/5
★★★★★
Nickel product 👌🏾
Tumarama T.
purchased on 25/05/2024
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Answer from Balp France
Thank you very much for your positive review! We are delighted that you are satisfied with the product you purchased from Balp France. Please do not hesitate to come back to us if you need anything else. Have a nice day!
5
/5
★★★★★
Ordered late morning, received next day. Clean and solid parcel. Serious and efficient. Congratulations to this company.
Frédéric B.
purchased on 15/05/2024
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Answer from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to have been able to provide you with fast delivery and quality service. Your opinion is very important to us and encourages us to continue to provide an impeccable service to our customers. We look forward to seeing you again on our site!
5
/5
★★★★★
Perfect. Fast shipping. No complaints.
Carole L.
purchased on 13/05/2024
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Answer from Balp France
Thank you very much for your positive feedback! We are delighted that our service has met your expectations. We remain at your disposal for any further orders. Have a nice day.